Journal of Health Organization and Management
Issue(s) available: 147 – From Volume: 17 Issue: 1, to Volume: 38 Issue: 9
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Issue 7/8 2019 Governance and coordination in health care: organic processes and structural capacity
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019
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Issue 3 2019
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Issue 2 2019
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Issue 1 2019 Selected research from the 10th Health Services Research Association “Shifting Priorities: balancing acute and primary care services”
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Socioeconomic and demographic factors predictive of same day access utilization in outpatient radiation oncology
Allen ChenAccess to medical care extends to not only the timely and appropriate receipt of services but also addresses inclusivity and underlying determinants of health. Given that patients…
Institutional work aimed at increasing employment orientation in mental health services
Line Fossum SkogstadThe importance of employment in recovery from mental health illness has led to broad recognition of the integration of employment-oriented support into mental health treatment…
Included and engaged: the significance of perceived inclusion among healthcare workers
Arash MashhadyThis study investigates the impact of perceived inclusion among healthcare employees on intrinsic motivation and its subsequent effects on work engagement and stress levels…
Critical factors challenging the integration of AI technologies in healthcare workplaces: a stakeholder assessment
Abdullah H. Alnasser, Mohammad A. Hassanain, Mustafa A. Alnasser, Ali H. AlnasserThis study aims to identify and assess the factors challenging the integration of artificial intelligence (AI) technologies in healthcare workplaces.
The relationship between self-efficacy and sustainable Lean management systems within the healthcare arena
Erin L. Geiselman, Susan M. Hendricks, Constance F. SwentyThe purpose of this paper is to improve the understanding of the social contexts of sustainable Lean culture in healthcare by examining self-efficacy (SE) as a fundamental…
Why do aged care employees leave? Two explanations compared
Gerrit J.M. TreurenThe aim of the study was to compare the explanatory power of the dissatisfaction-based account of aged care employee turnover against that of Lee and Mitchell’s (1994) unfolding…
Tactical capacity planning under uncertainty – a capacity limitation analysis
Hendrik Winzer, Tor Kristian Stevik, Kaspar Akilles Lilja, Therese Seljevold, Joachim ScholdererTactical capacity planning is crucial when hospitals must cope with substantial changes in patient requirements, as recently experienced during the Covid-19 pandemic. However…
Baseline assessment and benchmarking of patient safety culture in Jordan: a cross-sectional study
Rania Ali Albsoul, Muhammad Ahmed Alshyyab, Sawsan Alomari, Hashim AlHammouri, Zaid Al-Abed, Zaid Kofahi, Raya Atiyeh, Rana Alsyoof, Ashraf Jamrah, Abdulwahab Alkandari, Erika Borkoles, Sireen Alkhaldi, Gerard FitzgeraldTo assess patient safety culture in a teaching hospital in Jordan, identify the demographic and professional characteristics that impact safety culture, and benchmark patient…
Identifying and modeling barriers to design thinking implementation in healthcare sector: an ISM-MICMAC approach
Jyoti Jinagal Karloopia, Rajat AgrawalThis study aims to identify critical barriers to design thinking (DT) implementation in healthcare and to determine hierarchical relationships among the barriers.
Competing institutional logics in healthcare organizations: theorising digitalism
Lars Erik Kjekshus, Bendik BygstadThe digitalisation of healthcare services has proven to be difficult, with numerous negative effects. We argue that the reason for the problem is not poor project management, but…
Why and how the interpersonal stressors influence nurses' intention to stay and job satisfaction: the JD-R model perspective
Feng Hsia Kao, Chen-Ching KaoInterpersonal stressors are a major source of stress for East Asian workers. It is still a major management issue in hospital management. This study focuses on clarifying the…
The role of digital adoption capability on hospital performance in Indonesia moderated by environmental dynamism
Faisal Binsar, Tirta Nugraha Mursitama, Mohammad Hamsal, Rano Kartono RahimThe adoption of digital technology has not been able to overcome the problem of patient healthcare service quality in Indonesian hospitals, especially in lower middle-class…
Reimagining healthcare supply chains: a systematic review on digital transformation with specific focus on efficiency, transparency and responsiveness
B. Avinash, George JosephThe purpose of this study is to comprehensively explore the impact of digitalization on healthcare supply chains (HcSCs). It seeks to understand how digital technologies enhance…
Unlocking retention: a prescriptive framework for retaining trained staff in critical care units
Jagroop Singh, Sahar Gaffar Elhag Ahmed Mohamed, Vinaytosh Mishra, Sudhir RanaNurse turnover in critical care units (CCU) significantly affects patient outcomes and health systems worldwide. To safeguard patient care quality, hospitals must address the…
AI-enabled chatbots healthcare systems: an ethical perspective on trust and reliability
Iqra Basharat, Subhan ShahidThe primary objective of this study is to investigate the ethical implications of deploying AI-enabled chatbots in the healthcare sector. In addition, the research underscores…
Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry
Davood Ghorbanzadeh, Teddy Chandra, Samariddin Elmirzaev, Ahmad Qasim Mohammad AlHamad, K.D.V. Prasad, Yang DengResearchers have widely explored and associated corporate social responsibility with firm success. Measuring the relationship between corporate social responsibility (CSR)…
Intensive care unit nursing workload estimation in smart hospitals
René Nolio Santa Cruz, Hugo Vaz Sampaio, Carlos Becker Westphall, Maximiliano Dutra de Camargo, Daniela Couto Carvalho BarraThe objectives of the proposed model are: aiding nursing staff in documentation tasks, which can be onerous and stressful; and helping management by offering an estimate of the…
Professional disrespect between doctors and nurses: implications for voicing concerns about threats to patient safety
Emmanuel Kwasi Mawuena, Russell Mannion, Nii Armah Adu-Aryee, Francis A. Adzei, Elvis K. Amoakwa, Evelyn TwumasiPrevious research has demonstrated that social-relational factors are instrumental to employee voice. An essential aspect of this relates to notions of respect or disrespect…
An innovative model of access and triage to reduce waiting in an outpatient epilepsy clinic: a process evaluation
Annie K. Lewis, Nicholas F. Taylor, Patrick W. Carney, Katherine E. HardingInterventions that improve timely access to outpatient health services are essential in managing demand. This process evaluation aimed to describe the implementation, mechanism of…
Website posts and the voice of frontline healthcare workers: a thematic analysis
Keren Semyonov-TalWith the soaring rise in popularity of social media platforms in recent decades, the use of website posts for the expression of work-related views has also increased. Despite…
Speak up! Factors that influence involvement of nurses in oncological multidisciplinary team meetings
Nadine Boesten, Melissa De Regge, Kristof Eeckloo, Mark Leys, Paul Gemmel, Bert R. MeijboomNurses are capable of acting as advocates for patients since they hold valuable knowledge on patient preferences and their psychosocial needs. Yet, in practice they tend to…
Allied health new graduates’ voice behavior – new perspectives using realist synthesized narratives
Philippa M. Friary, Lindy McAllister, Rachelle Martin, Suzanne C. Purdy, Mark BarrowEffective voice behavior in healthcare workers is critical for patient safety, quality improvement and workforce well-being. A review of the literature on voice behavior in…
A voice system or a voice maze? Navigating employee voice in a hospital setting
Adrian Wilkinson, Michael Barry, Leah Hague, Amanda Biggs, Paula BroughIn recent years, in research and policy circles, there is growing interest in the subject of speaking up (and silence) within the health sector, and there is a consensus that it…
Healthcare professionals' voice as a road to burnout and work engagement? The role of relational outcomes: An exploratory study of European countries
Micaela Pinho, Pedro Ferreira, Sofia GomesHealthcare professionals are key in healthcare organisations but are subject to long working hours and may have to make complex life-and-death decisions. As frontline agents…
React, reframe and engage. Establishing a receiver mindset for more effective safety negotiations
Melanie Barlow, Bernadette Watson, Kate Morse, Elizabeth Jones, Fiona MaccallumThe response of the receiver to a voiced patient safety concern is frequently cited as a barrier to health professionals speaking up. The authors describe a novel Receiver Mindset…