Journal of Health Organization and Management
Issue(s) available: 146 – From Volume: 17 Issue: 1, to Volume: 38 Issue: 9
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Issue 7/8 2019 Governance and coordination in health care: organic processes and structural capacity
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019
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Issue 3 2019
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Issue 2 2019
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Issue 1 2019 Selected research from the 10th Health Services Research Association “Shifting Priorities: balancing acute and primary care services”
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AI-enabled chatbots healthcare systems: an ethical perspective on trust and reliability
Iqra Basharat, Subhan ShahidThe primary objective of this study is to investigate the ethical implications of deploying AI-enabled chatbots in the healthcare sector. In addition, the research underscores…
A voice system or a voice maze? Navigating employee voice in a hospital setting
Adrian Wilkinson, Michael Barry, Leah Hague, Amanda Biggs, Paula BroughIn recent years, in research and policy circles, there is growing interest in the subject of speaking up (and silence) within the health sector, and there is a consensus that it…
Speak up! Factors that influence involvement of nurses in oncological multidisciplinary team meetings
Nadine Boesten, Melissa De Regge, Kristof Eeckloo, Mark Leys, Paul Gemmel, Bert R. MeijboomNurses are capable of acting as advocates for patients since they hold valuable knowledge on patient preferences and their psychosocial needs. Yet, in practice they tend to…
Allied health new graduates’ voice behavior – new perspectives using realist synthesized narratives
Philippa M. Friary, Lindy McAllister, Rachelle Martin, Suzanne C. Purdy, Mark BarrowEffective voice behavior in healthcare workers is critical for patient safety, quality improvement and workforce well-being. A review of the literature on voice behavior in…
Website posts and the voice of frontline healthcare workers: a thematic analysis
Keren Semyonov-TalWith the soaring rise in popularity of social media platforms in recent decades, the use of website posts for the expression of work-related views has also increased. Despite…
Healthcare professionals' voice as a road to burnout and work engagement? The role of relational outcomes: An exploratory study of European countries
Micaela Pinho, Pedro Ferreira, Sofia GomesHealthcare professionals are key in healthcare organisations but are subject to long working hours and may have to make complex life-and-death decisions. As frontline agents…
React, reframe and engage. Establishing a receiver mindset for more effective safety negotiations
Melanie Barlow, Bernadette Watson, Kate Morse, Elizabeth Jones, Fiona MaccallumThe response of the receiver to a voiced patient safety concern is frequently cited as a barrier to health professionals speaking up. The authors describe a novel Receiver Mindset…