Table of contents
Linking team competences to organisational capacities in health care
Paul Hyland, Graydon Davison, Terry SloanPalliative care is a complex environment in which teams of healthcare professionals are constantly challenged to match the configuration of care delivery to suit the dynamics of…
Care pathways: the road to better health services?
Laura Bragato, Kerry JacobsThis paper describes the development and implementation of care pathways in two orthopaedic units in Scotland. Although originally developed as a tool of project management, care…
Achievements of the first wave personal medical services (PMS) pilots in England: A health authority perspective
Brenda Leese, Roland PetcheyPersonal medical services pilots were introduced in England in 1998 to provide increased flexibility to general practitioners practising in deprived areas, to improve service…
Developing the effectiveness of primary care organisations in the UK National Health Service: A case study
Steve WillcocksThis paper aims to explore the early experiences of a new primary care organisation in the NHS. It reports the findings of a longitudinal qualitative case study of one primary…
Do star ratings really reflect hospital performance?
Iain SnellingThe publication of performance ratings for NHS Trusts (star ratings) is an important part of NHS policy. There are significant benefits to a Trust in being awarded the top rating…