Index

Financial Inclusion Across Asia: Bringing Opportunities for Businesses

ISBN: 978-1-83753-305-3, eISBN: 978-1-83753-304-6

Publication date: 6 December 2023

This content is currently only available as a PDF

Citation

(2023), "Index", Leong, C.-M., Ali, M., Raza, S.A., Puah, C.-H. and Eksi, I.H. (Ed.) Financial Inclusion Across Asia: Bringing Opportunities for Businesses, Emerald Publishing Limited, Leeds, pp. 135-139. https://doi.org/10.1108/978-1-83753-304-620231011

Publisher

:

Emerald Publishing Limited

Copyright © 2024 Choi-Meng Leong, Muhammad Ali, Syed Ali Raza, Chin-Hong Puah and Ibrahim Halil Eksi


INDEX

Account opening
, 21

Alipay
, 23, 56, 81, 102

Alternative credit scoring methods
, 69

Anxiety
, 50

Artificial intelligence (AI)
, 18, 78

benefit of AI for finance inclusion and issues
, 80–82

conceptual diagram
, 83–84

for finance
, 79–80

future research
, 84

issues of AI for finance inclusion
, 82–83

literature review
, 78–79

technologies
, 81

Asia
, 90, 118

challenges to achieve financial literacy and financial inclusion in Asia
, 103–104

connection between financial literacy and financial inclusion in
, 102–103

financial inclusion in
, 22–23, 47–49

future directions for research and policymakers
, 104–105

importance of financial literacy and financial inclusion in
, 100–101

IR 4.0 in
, 22–23

practical recommendations for businesses in
, 28–29

state of financial literacy and financial inclusion in
, 101–102

women empowerment in
, 52–53

Asian Canvas
, 55–56

Asian Development Bank
, 2

Awareness Gap
, 113

Back office activities
, 69

Bank accounts
, 102

Benefits of mobile banking
, 90

Bibliometrics
, 119

analysis
, 3

findings
, 119–129

findings and analysis
, 5–12

future agenda
, 131

implications
, 132

influential author
, 124

influential documents
, 124–126

intellectual collaboration among countries or regions
, 126

keywords analysis
, 127–128

methodology
, 3–5

publication trend
, 121

research methodology
, 119

subject and source
, 121–122

Bill payments
, 21

Blockchain technology
, 21–23

Central Bank
, 6

Challenges of mobile banking
, 93

China Alipay
, 56

Citation analysis
, 4

Cloud computing
, 69

Co-citation analysis
, 4

Co-word analysis
, 4

Confidence Gap
, 113

Confidentiality
, 91

Consumer psychology
, 53

Content analysis
, 8–12

Cost of product
, 72

COVID-19 pandemic
, 34

expanded financial inclusion after
, 35–36

literature review
, 34–35

opportunities and challenges for financial inclusion post COVID-19
, 35–39

Credit
, 78

bureaus
, 104

cards
, 66, 102

credit-based solutions
, 66

scoring
, 81

Cryptocurrencies
, 110

Cultural influence
, 91

Customer service systems
, 81

Customer’s financial needs
, 114

Cyber-attacks
, 113–114

Cyber-breaches
, 113–114

Cyber-security
, 113

threats
, 19

Data privacy

breaches
, 19

and security
, 23

Data security
, 83

Developing countries
, 114

Digital banking
, 34

Digital credit
, 37

Digital Currency Electronic Payment (DCEP)
, 27

Digital divide
, 19, 23, 82

Digital finance
, 18, 34–37, 66, 78, 81–82, 103

knowledge of
, 38

literature review
, 78–79

Digital financial inclusion
, 79, 110

Digital financial literacy
, 82

enhancement and challenges
, 37–38

Digital financial risks
, 38–39

Digital financial services
, 24, 35, 38, 78

regulations
, 26

Digital identity systems
, 26

Digital insurance platforms
, 18

Digital literacy
, 84

Digital money
, 34

Digital skills
, 82

Digital technologies
, 18, 36, 47, 110

Digitalization
, 47

Digitization
, 111

Digitization method
, 69

E-commerce
, 89–91, 113

Economic growth
, 18

Economic integration
, 45

Economic resilience
, 22

Entrepreneurship
, 11

Equated monthly instalments (EMI)
, 114

Equity crowd-funding
, 110

Factors responsible for uptake of Fin-tech in MFI sector
, 70–72

FICO
, 66

Finance inclusion
, 118, 128

Financial amenities
, 98

Financial decisions
, 50

Financial education
, 103

programmes
, 102

Financial empowerment
, 47

Financial fraud
, 83

Financial inclusion
, 2–3, 8, 10, 18, 34, 44, 78, 98–99, 110

in Asia
, 47–49

benefit of AI for finance inclusion and issues
, 80–82

benefits and challenges
, 46

challenges to achieve financial literacy and financial inclusion in Asia
, 103–104

connection between financial literacy and financial inclusion in Asia
, 102–103

and galvanized consumer
, 53–56

globalization of
, 45–47

importance of financial inclusion in IR 4. 0
, 21–22

and IR 4.0 in Asia
, 22–23

in IR 4.0
, 18–21

issues of AI for
, 82–83

and psychological wellness
, 50–52

state of financial literacy and financial inclusion in Asia
, 101–102

on women empowerment
, 11

and women empowerment in Asia
, 52–53

Financial inclusivity
, 98

benefit of
, 100

objective of
, 99

Financial independence
, 52, 99

Financial industry
, 80

Financial institutions
, 19, 66

Financial knowledge
, 3, 99

Financial literacy
, 2–3, 8, 11–12, 37, 84, 98–99, 118

connection between financial literacy and financial inclusion in Asia
, 102–103

importance in Asia
, 100–101

state of financial literacy and financial inclusion in Asia
, 101–102

Financial marginalization
, 50

Financial resilience
, 44

Financial resources
, 71

Financial risks
, 38

Financial scams
, 102

Financial self-efficacy (FSE)
, 51

Financial services
, 78, 81, 102, 118

accessibility
, 100

Financial Technology (Fin-Tech)
, 2, 36, 66–67, 88, 90–91, 110

adoption
, 88

alliance companies with conventional banking industry
, 67–68

applications
, 89

companies’ new entrant and recent conditions in Pakistan
, 114–115

concepts and cases for elaborating significance of
, 72–73

evolution of fin-tech definition
, 111

factors responsible for uptake of Fin-tech in MFI sector
, 70–72

literature review
, 113–115

markets and use in developing sides of world
, 112

methodology
, 72, 115

in Pakistan
, 70

prospects for MFIs
, 68

research problem and grey areas
, 112–113

and role in transformation of value chain of microfinance
, 68–69

sandboxes
, 26

start-ups
, 22

as technology
, 111

uses and prospects
, 111–112

FINCA Pakistan
, 55–56

4IR (see Industrial Revolution 4. 0 (IR 4. 0))

Fraud
, 102

Front office activities
, 68–69

Funding
, 69

Galvanized consumer
, 53–56

Gender differences
, 35

Gender disparity gap
, 2

Gender gap in financial inclusion
, 36–37

Gender inequality
, 44, 103

Global canvas of underdeveloped countries
, 54–55

Global Findex Database
, 19, 101

Globalization of financial inclusion
, 45–47

Government initiatives
, 102

Happiness index
, 47

Identity theft
, 83

Illegal fund raising
, 38

Illiteracy
, 44

Inclusive finance
, 118

Inclusivity
, 49

Industrial Revolution 4.0 (IR 4.0)
, 18

challenges of financial inclusion in
, 23–25

financial inclusion and IR 4. 0 in Asia
, 22–23

financial inclusion in
, 18–21

importance of financial inclusion in
, 21–22

limitations and suggestions for future research
, 29

objective
, 20

policymakers in financial inclusion in
, 25–28

practical recommendations for businesses in Asia
, 28–29

problem statement
, 19–20

relationship between financial inclusion and
, 21

solutions
, 25

Industry 4.0 (see Industrial Revolution 4.0 (IR 4.0))

Insurance
, 78

Integrated communication technology (ICT)
, 71

Intellectual collaboration among countries or regions
, 126

Intelligent customer service
, 80

Intention to adopt mobile banking
, 91–92

Internet
, 23

Internet of Things (IoT)
, 18, 79, 112

Investment satisfaction
, 51

Keyword occurrence
, 127

Language
, 80

Literacy
, 80

Literature review studies
, 119

Loans
, 102

disbursement
, 69

Low-income families
, 18

M-Pesa
, 54

Machine vision
, 79

Market
, 71

Mexico success story
, 54

Microfinance
, 11–12, 103

regulations
, 26

Microfinance institutions (MFIs)
, 18, 68

concepts and cases for elaborating significance of
, 72–73

factors responsible for uptake of Fin-tech in MFI sector
, 70–72

Fin-Tech prospects for
, 68

of Pakistan
, 70

Mobile banking
, 21, 37, 89, 103

challenges associated with
, 93

ethics associated with use of
, 91

grey area in field of fin-tech and
, 89–93

intention to use
, 91–92

methodology
, 93–95

Mobile commerce, benefits of using
, 92–93

Mobile Financial Services
, 55, 103

Mobile money
, 11, 110

Mobile payments
, 37, 90–91

accounts
, 47

Mobile phones
, 23, 110

Mobile technologies
, 21

Mobile use
, 78

Money transfer
, 21

MShwari in Kenya
, 89

National financial inclusion strategies
, 26

National Financial Inclusion Strategy (NFIS)
, 55

Natural language processing
, 79

Online behaviour patterns
, 79

Online fraud
, 38

Online transaction history
, 79

Ordinary bibliometric methods
, 4

Organisation of Islamic Cooperation (OIC)
, 126

P2P lending
, 38

Pakistan

cases and implications from
, 94–95

currency
, 114

Fin-Tech in
, 70, 114–115

mobile banking in
, 90

Payments
, 78

systems
, 104

PayPal
, 90

Peer-to-peer lending platforms
, 21, 110

Perceived benefits
, 71

Perceived ease of use (PEoU)
, 91–92

Perceived usefulness (PU)
, 91–92

Philippines’s Tala
, 56

Physical branches
, 24

Policy perspective
, 70–71

Policymakers in financial inclusion in IR 4. 0
, 25

evaluation of effectiveness of policy initiatives and regulations
, 27–28

importance
, 25–26

policy initiatives and regulations
, 26

Ponzi scheme
, 38

Poverty
, 44, 98, 128

Pradhan Mantri Jan Dhan Yojana (PMJDY)
, 27, 55, 102

Privacy
, 83

Private sector actors
, 19

Proactive alerts
, 81

Project i2i
, 23

Psychological wellness
, 50–52

Publication performance
, 5–7

Regulatory frameworks
, 104

Remittances
, 78

Review
, 3, 5

Risk assessment
, 81

Robots
, 18

Rural communities
, 44

Savings
, 78

Scopus database
, 3, 5, 119

Security
, 78, 80

Self-efficacy
, 51

Self-sufficiency
, 44

Small enterprises
, 18

SMART cell phones
, 90, 93, 113

Social influence (SI)
, 91–92

Social-banking policy
, 126

Stakeholders
, 44

State Bank of Pakistan (SBP)
, 70

Stock trading
, 110

Stress
, 50

Sustainable development goals (SDGs)
, 18

Systematic bibliometric analysis
, 3

Technology acceptance model (TAM)
, 89

Theory triangulation
, 72

Time
, 80

Top management support
, 71

Traditional financial services
, 82

Transfer payments
, 110

Trust
, 23

Unified Payment Interface (UPI)
, 55

User’s shopping history
, 79

Value chain of microfinance
, 68–69

Value-based adoption model (VAM)
, 89

Virtual assistants
, 80

Virtual currency investment
, 38

VOS-viewer
, 9, 128

WeChat Pay
, 23, 102

Women
, 2, 44

in Asia
, 103

empowerment in Asia
, 52–53

financial inclusion and literacy
, 2–3, 5–6

Work-from-home
, 34

World Bank
, 2, 6–7

Youth
, 44

Zero-contact principles
, 34