The TQM Magazine: Volume 17 Issue 2
Table of contents
The implementation of the TQM philosophy in Poland
Marek BugdolThe purpose of the paper is to present an overview of various total quality management (TQM) issues in Poland's business organizations and the public sector.
An integrated system for educational performance measurement, modeling and management at the classroom level
Kostyantyn Grygoryev, Stanislav KarapetrovicThis paper aims to introduce an integrated system for measuring, modeling, and managing teaching and learning performance in a university classroom environment.
Corporate ethics in TQM: management versus employee expectations and perceptions
Göran Svensson, Greg WoodThe objective of this research is to develop and describe a conceptual framework of corporate ethics in total quality management (TQM).
Implications of business ethics for quality management
Olaf Fisscher, André NijhofThis article is an attempt to clarify the links between quality management and business ethics in order to show what quality management can learn from insights out of the field of…
Ethical product innovation: in praise of slowness
Elena GiarettaThe aim of the paper is to consider whether constant product innovation is compatible with the ethical management of a business. The question arises out of observations of two…
Components of successful total quality management
Juan José TaríAccording to the literature, quality management consists of a set of components: critical factors, tools, techniques and practices. The purpose of this paper is: to identify the…
Continuous innovation through company wide employee participation
Tor TonnessenThe paper aims to address the failure of prevailing international management concepts to utilize the potentials of company wide employee participation in innovation, and give the…