International Journal of Health Care Quality Assurance: Volume 15 Issue 6
Addressing the issues of management and quality
Table of contents
Quality control circles in the Veterans Administration hospital
Cem Canel, Sukran KadipasaogluIn response to residents’ reports of inefficiencies in the Veterans Administration (VA) system, a temporary task force of quality control circles was implemented at a VA hospital…
The impact of the Balanced Budget Act of 1997 on Medicare in the USA: the fallout continues
Patrick A. Rivers, Kai‐Li TsaiAlthough the United States Congress has attempted to ameliorate some of the adverse impacts of the Balanced Budget Act through the 1999 Balanced Budget Refinement Act, the final…
Transforming a run down general practice into a leading edge primary care organisation with the help of the EFQM excellence model
Sue Jackson, Richard BircherThis article explains how a primary care team transformed a run down general practice into a leading edge healthcare organisation by adopting the principles of the EFQM excellence…
An empirical investigation of the effectiveness of contemporary managerial philosophies in a hospital operational setting
Mahmoud M. Yasin, Linda W. Zimmerer, Phillip Miller, Thomas W. ZimmererThe new realities of the healthcare marketplace are forcing healthcare decision makers to implement innovative operational philosophies, techniques, and tools that were proven in…
Assessment of facilities management process capability: a NHS facilities case study
Dilanthi Amaratunga, Richard Haigh, Marjan Sarshar, David BaldryDescribes a process to assess facilities management (FM) process capabilities: the structured process improvement for construction environments – facilities management (SPICE FM…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar