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An empirical investigation of the effectiveness of contemporary managerial philosophies in a hospital operational setting

Mahmoud M. Yasin (Professor of Management, East Tennessee State University, Johnson City, Tennessee, USA)
Linda W. Zimmerer (Tampa, Florida, USA)
Phillip Miller (Chair, Department of Management and Marketing, East Tennessee State University, Johnson City, Tennessee, USA)
Thomas W. Zimmerer (Dean, School of Business, Saint Leo University, Saint Leo, Florida, USA)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 November 2002

2097

Abstract

The new realities of the healthcare marketplace are forcing healthcare decision makers to implement innovative operational philosophies, techniques, and tools that were proven in other industries to enhance the effectiveness of their organization. This study examines the acceptance and effectiveness of these philosophies, techniques, and tools in a hospital operational setting. The impact of implementation on operational and strategic outcomes is examined for 108 hospitals. Overall, the results of this study appear to indicate that certain quality improvement philosophies, techniques, and tools have been successful when applied in a hospital operational setting.

Keywords

Citation

Yasin, M.M., Zimmerer, L.W., Miller, P. and Zimmerer, T.W. (2002), "An empirical investigation of the effectiveness of contemporary managerial philosophies in a hospital operational setting", International Journal of Health Care Quality Assurance, Vol. 15 No. 6, pp. 268-276. https://doi.org/10.1108/09526860210442038

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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