Journal of Business & Industrial Marketing
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Volume 1
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Issue 1 1986
Customer participation in new product development and the impact of remote work
Michael Obal, Wesley Friske, Todd MorganThe COVID-19 pandemic has presented small-to-medium size enterprises (SMEs) with a massive and unexpected challenge that has caused many to adjust their operational standards…
Sustainable recycling management: configuration of risk factors and resilience strategies
Eijaz Ahmed Khan, Md. Maruf Hossan Chowdhury, H.M. Kamrul Hassan, A.K.M. Shakil Mahmud, Mohammad ShamsuddohaRecycling is associated with positive social and environmental impact, but previous studies have overlooked the cost of recycling operations. Based on the dynamic capability view…
The effect of social disruption on the use of technologies to digitize B2B processes and its impact on corporate performance
Rocío Rodríguez, Nils Høgevold, Francisco-Jose Molina-Castillo, Goran SvenssonThis paper aims to examine the effect of social disruption on the use of technologies for digitizing business-to-business (B2B) processes. The aim is to assess how digitalization…
How to make you more central? The role of guanxi and interaction
Naiding Yang, Yan Wang, Mingzhen Zhang, Chunxiao XieMany studies have investigated dynamic positions and their importance, but there is less attention paid to how to enter more central positions. Interorganizational relationships…
Antecedents and outcomes of firm internet-interactive capability in interfirm relationships
Chao Feng, Shirui Ding, Hui Chen, Yue ZhangThis study aims to explore whether and how the two potential antecedents (i.e. relationship quality at the dyadic level and network density at the network level) affect firms’…
Developing a global B2B strategy for products and services management: practical guidance from the field
Roberto Mora Cortez, Roberto LecarosThis study aims to examine the challenges of developing a global business-to-business (B2B) offering from an emerging economy (Chile) during an internationalization endeavor. This…
Knowledge sharing and NPD performance for UK cross – border M&A firms: the moderating role of behavior and outcome controls
Hanna Lee, Ki-Hyun UmThis paper aims to explore how the effect of knowledge sharing through mergers and acquisitions (M&As) on new product development (NPD) performance is contingent upon two…
B2B informal networking influences on relational outcomes in emerging and developed nations: a multiregional empirical study
James M. Barry, Sandra S. Graca, Pankaj K. Maskara, Ramina W. BenjaminThis study aims to investigate how indigenous socio-cultural (ISC) practices within informal networks, such as guanxi and wasta, provide benefits beyond mere access. Specifically…
Building supply chain resilience through industry 4.0 base technologies: role of supply chain visibility and environmental dynamism
Nikunj Kumar Jain, Kaustov Chakraborty, Piyush ChoudharyThe purpose of this study is to develop a conceptual framework to understand how industry 4.0 technologies can help firms building supply chain resilience (SCR). With the…
Customer bargaining power and supplier profitability: the moderating role of product market overlap
Rui Zheng, Sheng Ang, Feng YangResearch on the relationship between customer bargaining power and supplier performance in supplier–customer relationships has flourished in recent decades. This study aims to…
Environmental sustainability and information sharing related to delivery options in the B2B2C context of e-commerce: evidence from a survey
Valeria Belvedere, Herbert Kotzab, Elisa Martina MartinelliThis paper aims to explore the conditions in a business-to-business-to-consumer (B2B2C) context characterized by new technologies. Innovations enhance disintermediation and pursue…
Supply chain driven herding behavior during COVID-19: evidence of interdependence from India
Adnan Khan, Rohit Sindhwani, Mohd Atif, Ashish VarmaThis study aims to test the market anomaly of herding behavior driven by the response to supply chain disruptions in extreme market conditions such as those observed during…
Adopting relationship trust and influence strategy to enhance green customer integration: a social exchange theory perspective
Cong Zhou, Weili Xia, Taiwen FengThis study aims to explore how relationship trust and different types of influence strategy (i.e., non-coercive and coercive influence strategy) impact green customer integration…
Measuring supply chain finance: a study of scale development and validation in the emerging market context
Zulqurnain AliFinancing remains a serious concern for firms and is considered the main hurdle in the growth and development of small and medium enterprises (SMEs). Recently, a new stream of…
Research on operation mechanisms of shareholding supply chains considering retailers’ marketing efforts
Wenqiang Li, Juan He, Yangyan ShiMarketing is a hot topic, and the purpose of this study is to investigate how shareholding strategies can be applied to achieve strategic synergy between firms in vertical supply…
Toward an understanding of the personal traits needed in a digital selling environment
Karen M. Peesker, Lynette J. Ryals, Peter D. KerrThe digital transformation is dramatically changing the business-to-business (B2B) sales environment, challenging long-standing views regarding the critical competencies required…
Rich alone or rich together: the impact of value proposition innovation on the product–place co-branding value
Rong Zhu, Yaoyao Fu, Ao Wen, Jiaxin ZhaoThis study aims to examine an emerging product–place co-branding marketing practice in China’s rural areas. The role of this practice in inclusive development is analyzed from the…
Pandemic-driven business model sustainability: a review
Denis Klimanov, Olga TretyakThis paper aims to review and summarize the findings of research dedicated to studying the process of building sustainable business models (BM) triggered by development of…
Power in the supply chain: a state-of-the-art literature review and propositions from the perspective of gender differences
Heba F. Zaher, Gilberto Marquez-IllescasThis paper aims to examine the existing literature on firms’ power through the lens of the supply chain and highlights some gaps that could be covered by future research.
The role of contextual factors in conflict handling strategies in logistics service networks
Seda Özcan, Bengü Sevil OflaçIn business-to-business interactions, conflicts are inevitable, and conflict-handling strategies that consider different variables improve the decision-making process of actors…
Effects of interactions between technology spillovers and carbon transfers on carbon emission reduction decisions and coordination within supply chains
Xiaozhuang Jiang, Licheng Sun, Yushi WangThis paper aims to refine the mechanisms affecting the two-way technology spillover and carbon transfer interactions between supply chain enterprises, and to guide their reduction…
Studying international complaints: a multicultural analysis across two time periods
Ines Küster, Natalia Vila, Amparo Kuster-BoludaThis paper first aims to examine associations between factors involved in business-to-business complaints management and results (satisfaction and loyalty) and analyses three…
Organizational learning, strategic guanxi networking, co-creation marketing strategy and B2B export performance: evidence from emerging market export venture
Herbert Sima, Henry F.L. Chung, Yulong LiuDrawing on the organizational learning and relational governance literature, this study aims to advance a theoretical model to explain the export performance of emerging market…
A pricing strategy of dual-channel supply chain considering online reviews and in-sale service
Yong Liu, Chang-Xue Lin, Gang ZhaoThe paper attempts to discuss the optimal pricing decisions under the decentralized and centralized decision and analyze the influence of online reviews and in-sale service on…
Supplier selection among manufacturing companies based on their MSME partners’ supply chain finance adoption capability using BWM and VIKOR
Aswin Alora, Himanshu GuptaThe purpose of this paper is to identify and prioritise supply chain finance (SCF) adoption enablers and develop a novel comprehensive framework to select supplier firms based on…
The role of digital skills in the acceptance of artificial intelligence
Vanja Vitezić, Marko PerićThe service industry is facing the huge impact of digital transformation, in which artificial intelligence (AI) plays one of the most important roles. This study aims to expand…
Key success factors for stability of asymmetric technological collaborations: a bionic engineering approach
Sepehr Ghazinoory, Parvaneh AghaeiThis study aims to investigate the importance and effect of asymmetric technological collaborations’ key success factors in developing countries. The number of collaborations…
Supply chain resilience capabilities in automotive and other industries: a mixed method approach
Ila Manuj, Michael Herburger, Saban AdanaWhile, supply chain resilience (SCRES) continues to be a dominant topic in both academic and business literature and has gained more attention recently, there is limited knowledge…
Add a seat for another actor in the business network! Consumer communities’ roles for fashion sustainable new ventures
Giulia Monteverde, Andrea RunfolaThis paper aims to integrate the consumption perspective within the Industrial Marketing and Purchasing (IMP) debate. The study delves into how consumer communities can be…
Relationship problem mechanisms and negative active responses: the moderating role of behavior monitoring
Min SungThis study aims to understand what primary relationship problem mechanisms can exist in the franchise channel and how exchange partners respond to them. This study demonstrates…
Augmenting machine learning with human insights: the model development for B2B personalization
Shahrzad Yaghtin, Joel MeroMachine learning (ML) techniques are increasingly important in enabling business-to-business (B2B) companies to offer personalized services to business customers. On the other…
Understanding the role of serial acquisition and subsidiary autonomy in providing value within servitizing industrial networks
Ismail Golgeci, Yusuf Kurt, Ksenia Vashchillo-Mollett, René Chester Goduscheit, Ahmad Arslan, Volkan YeniarasResearch examining the joint role of serial acquisitions and subsidiary autonomy in holistic value provision within servitizing industrial firms is scarce. Thus, this paper aims…
Export performance: a comprehensive bibliometric overview
Beyza Aksoy, Ayhan Akpınar, Çağatay ÜnüsanThis study aims to present a bibliometric overview of the academic research on export performance (EP) in the business and management areas.
Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review
Sihong Wu, Maureen Benson-ReaDespite a growing body of research focusing on the dark side of sharing economy development, arguments are fragmented and incomplete. This study aims to address the gap by…
Servitization and firm productivity premium across the product value chain: evidence from Russian manufacturing firms
Anna Fedyunina, Liudmila Ruzhanskaya, Nikolay Gorodnyi, Yuri SimachevThis paper aims to discuss the firm productivity premium for servitized firms. It discusses servitization across the product value chain and estimates the effects of the range and…
Affect-based dimensions of trust: a study of buyer-supplier relationships in Thai manufacturing
Rapeeporn Rungsithong, Klaus E. MeyerTrust is an important facilitator of successful B2B relationships. The purpose of this study is to investigate affect-based antecedents of both interpersonal and…
Organizational networking processes in turbulent environments: strategic sensemaking perspective
Anton Klarin, Rifat SharmellyThis study aims to demonstrate the importance of organizational networks in organizational performance is relatively rich; less understood are processes in organizational…
Postpandemic international tourism restart: effect of border control and vaccination
Yani Dong, Yan Li, Hai-Yan Hua, Wei LiAs the current Coronavirus 2019 pandemic eases, international tourism, which was greatly affected by the outbreak, is gradually recovering. The attraction of countries to overseas…
Smart cash point in a B2B market to enable service innovation: towards transparency and shared intentions- a case study
Antonietta MegaroThis work tries to detect the factors that can impact service innovation in the retail sector according to a service ecosystem (SES) perspective. This paper aims to understand…
Exploring the barriers and motivators of value co-creation through a theoretical lens of service-dominant logic
Mian M. Ajmal, Amin Jan, Mehmood Khan, Matloub Hussain, Anas A. SalamehThis study aims to identify and categorize the barriers and motivators to value co-creation and to establish its theoretical link with the five axioms of value co-creation.
Reconfiguring the service system for resilience: lessons learned in the higher education context
Leonard Walletzký, Luca Carrubbo, Nabil Georges Badr, Monica Dragoicea, Angeliki Maria Toli, Salem BadawiThe COVID-19 pandemic started a new era in understanding the topic of resilience and adaptability. The human society has not faced such a widespread global challenge until now…
The different shades of innovation emergence in smart service systems: the case of Italian cluster for aerospace technology
Orlando Troisi, Anna Visvizi, Mara GrimaldiThe purpose of this paper is to explore the emergence of innovation in smart service systems to conceptualize how actor’s relationships through technology-enabled interactions can…
Empowering value co-creation in the digital age
Sergio Barile, Clara Bassano, Paolo Piciocchi, Marialuisa Saviano, James Clinton SpohrerTechnology is revolutionizing the management logic of service systems. The increasing use of artificial intelligence (AI), in particular, is challenging interaction between humans…
Mitigating the effects of COVID-19: an exploratory case study of the countermeasures taken by the manufacturing industry
Atif Saleem ButtThe purpose of this study is to understand how manufacturers (both discrete and process) are managing disruptions amid the COVID-19 pandemic outbreak, using UAE as an empirical…
ISSN:
0885-8624Online date, start – end:
1986Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
IMP JournalEditors:
- Dr. Wesley Johnston
- Dr Ivan Snehota