Table of contents - Special Issue: Financial services
Guest Editors: Rachel Brown
Growth in the specialist mortgage market
Colin ShaveReviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
Goldman Sachs' golden touch: Investment bank's secrets of success
Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
Building brand values through internal marketing: Starting with service in the UK banking industry
Reviews a paper which offers the findings of interview research into internal marketing (IM) in banking, arguing that IM is an essential basis for brand building in service…
An interview with Peter Kelly: Interview by Alistair Craven
The aim of this paper is to explain the strategy and policy being led by Peter Kelly, Head of the Financial Inclusion Team at Barclays.
Governing the corporates: Regulation and fairness in the UK
Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
Chief executives you can bank on: But will leadership factor pay dividends for financial giants?
Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
Competitive banking: Loyal customers lead to long‐term growth and profitability
Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
An interview with Zahirul Hoque: Interview by Sarah Powell
The aim of this paper is to discuss the lack of harmonization between US rules‐based and European principles‐based approaches to accountancy standards.
Wells Fargo and First Direct lead the way in the banking sector: Finding success by focusing on retail
Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
The retail banking industry in 2015: Trends and strategies to focus on and develop
Reviews the latest management development across the globe and pinpoints practical implications from cutting‐edge research and case studies.
Funding ethical causes is no joke: Banks find profit in morality and sustainability
Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.
An interview with Arkadi Kuhlmann: Interview by Rachel Brown
The aim of this paper is to describe how a nation full of spenders were encouraged to become a nation full of savers
ISSN:
0258-0543Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Miss Emma Steele