Reference Services Review: Volume 52 Issue 2

Editorial: Mash-Ups+

Sarah Barbara Watstein

The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief

Lisa M. Rose-Wiles

This paper engages multidisciplinary perspectives on truth, authority, expertise and belief to unpack and better understand the underlying epistemology and implications of the…

Toward the development of a framework for literacy support and promotion by public libraries in financially and infrastructurally low-resourced territories

Oghenere Salubi, Uyanda Majavu

This paper delves into the pivotal role of public libraries in supporting and promoting literacy, with a particular focus on their relevance in financially and infrastructurally…

Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries

Kristy Padron, Sarah M. Paige

Many librarians are asked questions about copyright and intellectual property. They may be expected to advise on copyright or provide copyright education as part of their duties…

Exploring an automated method for the analysis of virtual reference interactions

Clara Turp, Sandy Hervieux

This study aims to determine if automated coding with regular expression is a strong methodology to identify themes in virtual reference chat.

Campus entrepreneurs’ research habits and needs: a five-year study

Carey Toane, Sarah Shujah

This study surveyed the entrepreneurship community on a large university campus in 2016 and in 2020 to identify and understand its information habits and needs. User needs can…

Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy

Sophie Bury

This article explores the affective dimensions of academic librarians’ experiences during the forced pivot to emergency remote teaching because of the Covid-19 pandemic.