Index

The Vulnerable Consumer

ISBN: 978-1-80262-956-9, eISBN: 978-1-80262-955-2

ISSN: 1548-6435

Publication date: 24 June 2024

This content is currently only available as a PDF

Citation

(2024), "Index", Lee, A.Y. (Ed.) The Vulnerable Consumer (Review of Marketing Research, Vol. 21), Emerald Publishing Limited, Leeds, pp. 167-171. https://doi.org/10.1108/S1548-643520240000021011

Publisher

:

Emerald Publishing Limited

Copyright © 2024 Angela Y. Lee. Published under exclusive licence by Emerald Publishing Limited


INDEX

Acceptable shelter
, 28–29

Adaptability
, 135

Adequacy
, 31

Affordable Care Act
, 30

Age-related differences
, 8

Age-related losses
, 8

Aging
, 8–9

cognitive processes
, 12–14

and consumer behavior
, 18–19

sensory functioning
, 9–12

Agricultural technologies
, 145–148

access and adoption
, 134

impact on livelihoods
, 139

women in agriculture
, 145–148

Amazon
, 106

Arkansas
, 3, 158, 161

Arkansas Residential Landlord-Tenant Act of 2007
, 160–161

Basic education
, 31

Behavior
, 139

Behavioral responses to poverty
, 161–163

Botox injections
, 105–106

Brews Less Traveled Beer Club
, 104

Canva
, 106–107

Capability
, 135, 144

Carnival Cruise Line’s comparison tool
, 103

Chronological age
, 16

Classism
, 70

Clothing
, 29

Clothing disposal system
, 29

Cognitive changes in aging
, 3–4

Cognitive load of financial scarcity
, 75

Cognitive sources of vulnerability
, 75–76

Cognitive survivors
, 141

Cognitive-affective development theory
, 15

Cognitive-Experiential Self-Theory (CEST)
, 114–115

Commodity logic
, 155

Compensatory consumption
, 56

and competitive motives
, 86

Consumer behavior
, 27

Consumer information processing
, 8, 12

aging impairs cognitive processes
, 12–14

changes in emotional functioning
, 14–16

elderly consumers
, 17–18

implications of aging for quality of
, 16–17

sensory functioning
, 9–12

Consumer research
, 155

Consumer rights

awareness
, 5

enforcement
, 156

Consumer rights and protection

access to resources
, 135

advocacy and empowerment
, 145

legal frameworks and enforcement
, 156

Consumer vulnerability
, 1, 5, 137, 145

causes
, 157

in contexts
, 76–78

effects
, 156–157

to eviction
, 154

management and coping strategies
, 155

and marketplace solutions
, 98–99

Consumer well-being and social justice
, 32

Consumption adequacy (CA)
, 26

data, methodology, and findings
, 32–42

dimensions
, 27–32

Consumption adequacy
, 1–3

Control
, 99

Coping mechanisms and resilience

adaptive behaviors
, 87

agency and empowerment
, 145

support networks
, 135

Counterproductive comparison standards
, 55

COVID-19 pandemic
, 84, 98

Decision-making
, 2

Deliberative processing of information
, 16

Digitalization and financialization
, 154

automated landlord
, 157–158

digitized property management
, 156

impact on rental markets
, 158

Discrimination
, 70–72

Displacement
, 154

mortality and health outcomes
, 154

neighborhood destabilization
, 154

threat and materialization
, 153–154

Dual process models
, 4, 114–115

Economic explanations
, 157

Economic factors

access to resources
, 135

income inequality
, 134

poverty
, 134

Education
, 30–32

Elderly adults
, 8–9

Elderly consumers
, 8, 17–18

Emotion
, 139

Emotional functioning in elderly
, 14–16

Environmental factors

climate change and natural disasters
, 134

sustainability and conservation
, 143

urbanization and housing markets
, 154

Eviction and housing instability

forced displacement
, 153–154

legal and socio-cultural aspects
, 147

policy responses and interventions
, 154

Evictions
, 154–155, 158

behavioral and policy research agenda
, 161–163

legal and regulatory environment
, 158–159

process and consequences
, 146–147

as social problem
, 158–161

societal and personal impact
, 134

Executive functioning tasks
, 12–13

Experiential system
, 114, 116

Experiential-dominant group
, 115

External influences on decision-making
, 4

Financial deprivation
, 86, 88

Financial vulnerability
, 60

credit access and debt
, 60

economic shocks and recovery
, 75

financial literacy and education
, 134

Floodlight analysis
, 40–42

Fluid compensation
, 56

Food
, 27–28

Foreclosures
, 154

Functionings
, 144

Ghettos
, 25–26

Global and cultural contexts of poverty
, 29

Grade point average (GPA)
, 53–54

Gross domestic product (GDP)
, 44

Happiness model, results from
, 37–40

Health care
, 29–30

Hearing
, 10

Heuristic versus systematic processing (HSM)
, 114–115

High-system group
, 115

Housing
, 154

Housing instability
, 153–154

eviction
, 154

foreclosure
, 154

Human rights

commodity vs. rights logics
, 155

housing as a human right
, 155

IKEA Place augmented reality app
, 104–105

Impact of consumption inadequacy
, 31–32

Impoverished consumers
, 25–26

Impoverished consumption
, 43

Incidental scarcity
, 85

Incongruity
, 16–17

Information processing
, 8, 114

Institutional and interpersonal contexts of eviction
, 163

Insurance
, 105

Interactions among dimensions of consumption adequacy
, 144

Intergovernmental Panel on Climate Change (IPCC)
, 135

Intertwined vulnerabilities, case study in
, 145–148

external factors
, 146

internal factors
, 146–147

Johnson Neyman plots (JN plots)
, 40

Knowledge-based memory
, 13–14

Laissez-faire commodity logic
, 161

Life satisfaction model, results from
, 33–37

Literacy
, 30–31, 134

Long-term memory
, 13–14

Low SCC
, 50–51, 59

consequences
, 59–61

implications
, 63

materialism
, 61–62

problematic outcomes
, 60–61

risk factors for
, 62

Low socioeconomic status (low SES)
, 69–70

consequences for low-SES consumers
, 72–73

consumers’ experiences
, 70

individuals
, 2

Low-cost but adequate (LCA)
, 27–28

Low-system consumers
, 114–116

existence of
, 115

Low-system group
, 115

Management
, 1

Market dynamics and logics
, 155

Marketing
, 1, 155

Marketplace literacy
, 137–145

education program
, 3

impact on vulnerability
, 145

importance
, 137–139

programs and interventions
, 143

Marketplaces
, 141–142

Materialism
, 61–62

Materialistic behaviors
, 51

Memory
, 8

Mental health and well-being

coping mechanisms
, 26

emotional vulnerability
, 136

shame and stigma
, 136

Micro approach
, 2

“Mixed messaging” approach
, 109

Motivated activity
, 101–107

four domains of
, 99–101

2 X 2 framework
, 99–101

Motivational threats
, 98

2 X 2 framework of motivated activity
, 99–101

Needs
, 98

Negative stereotypes
, 71

Neighborhood destabilization
, 154

Network adequacy
, 30

Nike By You service
, 104–105

Nongovernmental organizations (NGOs)
, 1–2

Numeracy
, 16, 30–31

Objective measures
, 31

Older adults
, 12–14

PayPal
, 105

Penalties
, 160

Perceptions of time as limited
, 15–16

Policy and regulation

consumer advocacy and legislation
, 157

rental market regulation
, 162

tenant protections
, 161–162

Political explanations
, 157

Political polarization
, 98

Positivity effect
, 14–15

Poverty
, 1, 30, 69–70, 134

consumer vulnerability in contexts
, 76–78

unpacking
, 141–142

Poverty and deprivation

cognitive and emotional constraints
, 139

multi-faceted deprivation
, 134

survival strategies
, 141

Power
, 1

Prejudice
, 70–72

Presbycusis
, 10

Prevention value
, 4–5, 99

Prevention-control threats, solutions for
, 105–106

Prevention-truth threats, solutions for
, 102–103

Prior research
, 87, 100

Product dissatisfaction
, 60

Promotion value
, 4–5, 99

Promotion-control threats, solutions for
, 106–107

Promotion-truth threats, solutions for
, 103–105

Psychological threat
, 86

Psychology
, 1

Public policy research on evictions
, 162–163

Rational system
, 114, 116

Rational-dominant group
, 115

Regulatory focus
, 99

Rental agreement violation
, 157

Rental market in Arkansas
, 3

Research and policy agenda on eviction
, 155

Resource scarcity
, 84–85

effects of resource scarcity on consumption
, 86

evidence
, 89–90

and self-improvement
, 85–87

Restrictions
, 26

Salience-driven decision-making by low-system consumers
, 116–117

Scarcity
, 5, 84–85

Security deposit
, 159

Self-concept clarity (SCC)
, 4, 50

Self-concept threats
, 57–58

Self-discrepancy
, 56

Self-esteem
, 50

Self-harm
, 60–61

Self-improvement industry
, 84

contributions and implications
, 90–92

future research directions
, 92–93

research opportunities
, 94

resource scarcity and
, 85–87

valuation of self-improvement benefits
, 87–88

Self-knowledge
, 49–50

Self-perceptions
, 50

Self-regulatory model
, 90

Sensory decline
, 12

Sensory functioning
, 9–12

Serial filing
, 157–158

Shame
, 72, 136

Smell
, 10

Social and cultural norms

gender and racial disparities
, 156–157

stigma and discrimination
, 75

Social class
, 1

Social comparison, unintended consequences of
, 55–57

Social determinants

gender
, 135

race and ethnicity
, 135

social networks
, 135

Social stigma and discrimination
, 75

Socioeconomical status (SES)
, 2

Source memory
, 14

Squarespace
, 106–107

State Farm
, 105

Stereotypes
, 72

Stigma
, 72

Subsistence consumers
, 139

Subsistence marketplaces
, 134, 137, 145

case study in intertwined vulnerabilities
, 145–148

characteristics and challenges
, 136

consumer and entrepreneur roles
, 137–139

description and characteristics
, 139

implications
, 147–148

interventions and outcomes
, 144

marketplace literacy, and consumer vulnerability
, 137–145

vulnerability
, 134–137

System 1/system 2 distinction (S1/S2)
, 114–115

Taste
, 11

Technological explanations
, 157

Thick skin bias
, 73–75

Thinking
, 139

Threats
, 1, 98, 101, 107

Touch
, 11–12

Training
, 30–32

Transformative Consumer Research (TCR)
, 43

Truth
, 99

2 X 2 framework of motivated activity
, 99–101

implications and open questions
, 107–109

Uncertainty
, 51–59

reduction tactics
, 53–55

and susceptibility to external influences
, 58–59

and vulnerability to daily self-concept threats
, 57–58

Uniform Residential Landlord and Tenant Act (URLTA)
, 160

United Nations Development Program
, 25–26

Valuation effect
, 88

Vision
, 9

Vulnerability
, 1, 8, 59–60, 85, 101, 107, 134, 137

definition and types
, 1, 59–60

to materialism
, 62

measurement and assessment
, 114–115

and resilience
, 135

sources and factors
, 70–72

vulnerability-related behaviors and practices
, 161–162

“Vulnerable Consumer”, The
, 1

Vulnerable consumers
, 3

characteristics
, 18–19

definition
, 3

Water
, 27–28

Wisdom development
, 3–4, 15

Women entrepreneurs
, 31

Women in Agriculture
, 145–148

Working memory
, 12–13

World Values Survey wave 7 (WVS 7)
, 32