Index
Global Aspects of Reputation and Strategic Management
ISBN: 978-1-78754-314-0, eISBN: 978-1-78754-313-3
ISSN: 1064-4857
Publication date: 16 July 2019
This content is currently only available as a PDF
Citation
(2019), "Index", Global Aspects of Reputation and Strategic Management (Research in Global Strategic Management, Vol. 18), Emerald Publishing Limited, Leeds, pp. 269-274. https://doi.org/10.1108/S1064-485720190000018015
Publisher
:Emerald Publishing Limited
Copyright © 2019 Emerald Publishing Limited
INDEX
Accountability
, 50, 63–64
Acquiescence (ARS)
, 220
Amazon
, 26–27, 178
American Alliance of Museums
, 187
America’s Most Admired Companies (AMAC)
, 3–4
AMOS 22
, 225–226
Apple
, 38
Arthur Andersen
, 59
Art museum reputation
challenges in maintaining
, 188
companies learn from
, 205–207
country and reputation of
, 202
cultural/economic roles of
, 187–188
degree of appreciation
, 192–193
degree of familiarity
, 200
key drivers impacting
, 196, 198
measuring
, 189–191
RepTrak® model for
, 191
reputation drivers
, 197
reputation ranking
, 193
reputation score of
, 194–195
sponsoring
, 204
study among visitors
, 189–204
Aspirational value
, 50–51
Barclays Bank’s LIBOR rigging
, 51, 59
Bhopal Chemicals’ actions
, 59
Breusch-Godfrey test
, 154–155
BRIC
, 4
Buyer-supplier agreements
, 70
CAWI techniques
, 225
CAWI type survey
, 226
CCID. See Customer-company identification (CCID)
CCT. See Customer-company trust (CCT)
CFP. See Corporate financial performance (CFP)
Chilean economy
, 149–151
Chimelong Water Park, Guangzhou
, 188
Coca-Cola
, 37–38
Coefficient of media favorableness (CoMF)
, 145
Collectivism
, 131
CoMF of Chile
dependent variable
, 151–155
independent variables
, 151–153
predictors of
, 152–153
samples and data sources
, 153–154
statistical procedures
, 154–155
Communication style
, 130–132, 139
Component invariance test
, 231
Composite invariance
, 219
Configural invariance
, 217, 218
Consumer Initiated Integrity and Reputation Management Model
, 130
Context and signaling strategy
, 37
COO. See Country of origin (COO)
COO effect
, 147–149
Corporate financial performance (CFP)
, 38–39
Corporate reputation (CR)
, 1, 26, 72
customer-based
, 98–99
customer-level outcomes of
, 99–101
Corporate social responsibility (CSR)
, 24–25, 38
Country-of-origin effect (COO)
, 28, 146
CountryRepTM
, 33
Country RepTrak® report
, 40–41
Country reputation
, 33–34
Covariance-based SEM models (CB-SEM)
, 216
CR. See Corporate reputation (CR)
Creating shared value (CSV)
, 6, 24–25
Cross-cultural response styles
, 219–220
Cross-cultural studies
, 220
Cross-national reputation formation
, 70–71
CSR. See Corporate social responsibility (CSR)
CSV. See Creating shared value (CSV)
Culture
, 128
“Currency” of values
, 52
Customer-based corporate reputation
, 98–99
Customer-company identification (CCID)
, 98
impact of reputation on
, 112–113
Customer-company trust (CCT)
, 98
impact of reputation on
, 110–111
Degree of invariance
MACS procedure
, 227–229
MICOM procedure
, 229–236
Differential Item Functioning (DIF)
, 215
Dis-acquiescence (DRS)
, 220
Domestic vs. global reputation management
, 31
Dyadic chains
, 70
eBay
, 178
Eduardo Frei
, 156
Effective GRM
, 41–42
Efficient GRM
, 39–40
Elo algorithm
, 179–180
Emotions
, 80
Enacted values
, 50–52, 60
Equivalence, national samples
, 221
Espoused values
, 50–52, 60
Ethic
, 50
External reputation
, 56–58
Extreme response style (ERS)
, 220
Facebook
, 26–27, 132
FIDE Elo rating
, 179–180
Financial Times
, 150, 171
Firm reputation
, 28, 29–30
Firm-specific asset (FSA)
, 31
First-order autoregressive process
, 154–155
Fombrun’s framework
, 35–37
Forging Values Across America
, 52
Fortune measure
, 14–15
FSA. See Firm-specific asset (FSA)
G8 countries
, 4
GDP. See Gross domestic product (GDP)
GDP variation (IMACEC)
, 159
Globally heterogenous positions
, 42–43
Globally homogeneous positions
, 42–43
Global meritocracy
, 177
Global Reporting Initiative (GRI)
, 79–80
Global reputation management (GRM)
, 6, 24
signaling and effectiveness
, 41–42
signaling and efficiency
, 39–41
signaling efficiency vs. effectiveness
, 42–43
signaling strategies
, 43
Global reputation systems
, 168, 170–171, 177–180
Global strategic management
reputation study and
, 10–16
Global value chains
model of
, 77–83
and reputation
, 71–75
social cooperation
, 75–77
GLOBE
, 16
GLOBE culture study
, 4
Google
, 26–27
Greater labor mobility
, 170
GRI. See Global Reporting Initiative (GRI)
GRM. See Global reputation management (GRM)
Gross domestic product (GDP)
, 149
Harris Interactive (HI)
, 14
High location reputation
, 201–204
High museum reputation
, 201–204
Hong Kong Stock Exchange (HKSE)
, 8, 133
IJV. See International joint venture (IJV)
IKEA
, 73
Independent self-construal (IND)
, 97–98
Individualism
, 131
Industry reputation
, 31–32
IND vs. INTER
, 97–98
Institutional work approach
, 168–169
Integrated business networks
, 70
Integrated value chains
, 75
Interdependent self-construal (INTER)
, 97–98
Internal reputation
, 53–56
International business strategy phenomenon
, 12–14
International business theories
, 10–12
International joint venture (IJV)
, 13
Internet
, 128
Item Response Theory (IRT)
, 215
Justice, principles of
, 76
Louvre, France
, 188
Low-context culture
, 139
MAC
, 5
Maclean’s ranking
, 171
Magic Kingdom, Disney
, 188
Mapping global reputation
, 2–6
applying the table
, 3–6
Mean and Covariance Structure Analysis (MACS)
, 215, 225–226
analysis
, 224, 228
degree of invariance
, 227–229
invariance analysis vs. MICOM
, 216–219
Measurement invariance
, 217
Measurement Invariance of Composite Models (MICOM)
, 9–10, 215, 225–226
degree of invariance
, 229–236
invariance analysis
, 225
MERCO database
, 15
Meritocracy
, 168, 177–180
Metric equivalence
procedures to achieve
, 214
types of
, 214
Michelle Bachelet
, 157–158
MICOM. See Measurement Invariance of Composite Models (MICOM)
Middle range scale (MRS)
, 220
MNC. See Multinational corporation (MNC)
MNEs. See Multinational enterprises (MNEs)
MSI. See Multistakeholder initiatives (MSIs)
Multigroup analysis (SEM)
, 9–10
Multilevel reputational outcome
, 37
Multilevel reputational value
country reputation
, 33–34
firm reputation
, 28, 29–30
industry reputation
, 31–32
purely domestic vs. global reputation management
, 31
Multinational corporation (MNC)
, 4–5
Multinational enterprises (MNEs)
, 1
Multistakeholder initiatives (MSIs)
, 78–79, 82–83
Mutual dependence
, 75
National Collegiate Athletic Association (NCAA)
, 29–30
National culture
, 96–97
online reputation management
, 130–132
role of
, 101–102
National response style
, 220–221
New York Stock Exchange (NYSE)
, 8, 133
The New York Times
, 150
Normative model
, 71
NYSE. See New York Stock Exchange (NYSE)
Online reputation management
, 129–130, 139
national culture
, 130–132
and social media for
, 130–132
Organizational integrity hypernorm
, 78–80
Organizational value
, 50, 52
accountability system
, 63–64
Partial Least Squares (PLSs)
, 216
Patricio Aylwin
, 155–156
Permutation test
, 233
Pooled interdependent tasks
, 75
Principle of transparency
, 78–80
Producer-worker relationships
, 70
Rana Plaza factory collapse
, 74
RBV. See Resource-based view (RBV)
Reciprocal interdependence
, 75
Regionally heterogeneous positions
, 42–43
Regionally homogeneous positions
, 42–43
Regional vs. global signaling strategy
, 39
Relationship turst
, 75
RepTrak
, 5
RepTrak model
, 191
RepTrak Pulse
, 14–16, 40, 189–190
RepTrak scale
, 225–226, 228
RepTrak system
, 221–222
RepTrak system of measurement
, 4
Reputation
building
, 144
CCID impact on
, 112–113
CCT impact on
, 110–111
comparative
, 5
concept
, 180
of countries
, 146–149
crucial management concept
, 144
customer-based corporate
, 98–99
definition, by Fombrun and van Riel
, 144
dimensions of
, 40
external
, 56–58
global aspects of
, 2
global value chains
, 71–75
interdependence
, 74
internal
, 53–56
international business strategy phenomenon
, 12–14
internationalization of
, 2
international measurement
, 14–16
managing a global
, 6–7
mapping global
, 2–6
measurement nature
, 8–10
measuring
, 171
model of value chain
, 77–83
multinational corporation (MNC)
, 4–5
national context and
, 7–8
in organizational field
, 144–145
risks management via values framework
, 59–64
secondary indicators of
, 15
as shared value
, 35–38
theoretical background
, 25–27
WOM impact on
, 114–115
Reputational damage
, 59–60
Reputational value
, 26
Reputation for market prominence (R-MP)
, 99
Reputation for product and service efficacy (R-PSE)
, 99
Reputation for societal ethicality (R-SE)
, 99
Reputation Institute’s Country RepTrak®
, 26–27
Reputation metrics
, 221–224
Reputation Quotient (RQ)
, 5
Reputations, art museums
challenges in maintaining
, 188
companies learn from
, 205–207
country and reputation of
, 202
cultural/economic roles of
, 187–188
degree of appreciation
, 192–193
degree of familiarity
, 200
key drivers impacting
, 196, 198
measuring
, 189–191
RepTrak® model for
, 191
reputation drivers
, 197
reputation ranking
, 193
reputation score of
, 194–195
sponsoring a
, 204
study among visitors
, 189–204
Reputation study
and global strategic management
, 10–16
international business strategy phenomenon
, 12–14
international business theories
, 10–12
Reputation systems
global diffusion
, 169–172
internationalized
, 175–176, 180
meritocracy and global
, 177–180
Reputation work
, 173–177
building
, 173, 174–175
communicating
, 174–176
consuming
, 174–175, 176
deconstructing
, 174–175, 176
evaluating
, 174–175
maintaining
, 174–175
outcomes
, 174–175, 176–177
process
, 174–175, 176–177
Resource-based view (RBV)
, 29, 96
Ricardo Lagos
, 156–157
R-MP. See Reputation for market prominence (R-MP)
R-PSE. See Reputation for product and service efficacy (R-PSE)
RQ. See Reputation Quotient (RQ)
R-SE. See Reputation for societal ethicality (R-SE)
Scalar invariance
, 217
Sebastian Piñera
, 158
Self-construal
, 97–98, 103–105
SEM. See Multigroup analysis (SEM)
Service efficacy
, 99
Shared reputational value
, 38–39, 43
Shared value
, 35–38
Signaling theory
, 42
Social interaction
, 170–171
Social media (SM)
, 128, 129–130
cross-tabulation of ownership
, 134, 135
cross-tabulation of reply
, 134–135
cross-tabulation of response
, 136
for online reputation management
, 130–132
SOEs. See State-owned enterprises (SOEs)
Stakeholders
, 79–80
State-owned enterprises (SOEs)
, 31
Stock exchange index (IPSA)
, 159
Structural equation models (SEMs)
, 215–216
TCI. See Transaction cost internalization theory (TCI)
Tesla Motors
, 42
Theory of Justice as Fairness
, 76
The Times
, 171
Times Higher Education Supplement (THES)
, 171–172
Tobit model
, 159
Tokyo Stock Exchange (TSE)
, 133
Transaction cost internalization theory (TCI)
, 36
TripAdvisor
, 170–171
TSE, p48. See Tokyo Stock Exchange (TSE)
t-test
, 136–137
Twitter
, 132
Unique-concept interaction
, 221
Upheavals of Thought
, 80
U-shaped relationship
, 4–5, 12
US News
, 171
Value(s)
enacted
, 50–52, 60
frameworks
, 52–53
organizational
, 50
Value chain reputation
, 70, 77–83
cross-cultural differences
, 83
empathetic thinking and feeling
, 80–81
integrated
, 75
and multistakeholder initiatives
, 82–83
normative model
, 71
organizational integrity hypernorm
, 78–80
organizational practices for
, 77–78
transparency principle
, 78–80
Value(s) framework
, 52–53, 59–64
accountability system
, 63–64
engage everyone from the organization
, 60–61
foundational practices
, 62–63
The Wall Street Journal
, 150
Wilcoxon-Mann-Whitney test
, 136–137
Word-of-mouth (WOM)
, 98
impact of reputation on
, 114–115
World Values Survey
, 16
Yelp
, 178
- Prelims
- Global Aspects of Reputation and Strategic Management
- Section I Managing a Global Reputation
- Global Reputation Management: Understanding and Managing Reputation as Shared Value across Borders
- The Role of Values in the Creation and Maintenance of an Organization’s Reputation
- Global Value Chains, Reputation, and Social Cooperation
- Section II National Context and Reputation
- Does Country Really Matter? Exploring the Contextual Effect of Individual Self-construal in Reaping the Relational Benefits of Customer-based Reputation
- National Culture Characteristics for Managing Corporate Reputation and Brand Image Using Social Media
- Economic Indicators Affecting the Media Reputation of a Country: The Case of Chile (1990–2015)
- Section III The Nature of Reputation Measurement
- Praemia Virtutis Honores? The Making of Global Reputations and the False Promise of Meritocracy
- Why Do People Love Museums So Much? Empirical Evidence about the Stellar Reputations of Art Museums and What Companies Can Learn From It
- The Reputation of Companies across Different Countries: Some Keys to Validating the Comparison of Results
- Index