Performance assessment is a two-way street at Dell: Employees feed back high-quality information on their managers
Human Resource Management International Digest
ISSN: 0967-0734
Article publication date: 8 July 2014
Abstract
Purpose
The purpose of this paper is to describe the principal human resource (HR) management policies at global computer giant Dell.
Design/methodology/approach
This paper focuses on performance management, recruitment, career development, employee development, remuneration and research and development.
Findings
The importance of the company’s Tell Dell survey, which gives employees the regular opportunity to comment on the performance of their managers has been highlighted.
Practical implications
This paper explains that this produces such high-quality information that it feeds directly into the company’s total-quality-management initiatives.
Social implications
It has been revealed that Dell employees can recommend their family or friends for employment at the company.
Originality/value
A useful overview of HR management at Dell.
Keywords
Citation
Singh, J. (2014), "Performance assessment is a two-way street at Dell: Employees feed back high-quality information on their managers", Human Resource Management International Digest, Vol. 22 No. 5, pp. 11-13. https://doi.org/10.1108/HRMID-07-2014-0095
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited