Index
Federico Lega
(University of Milan, Italy)
Pia Kreutzer
(Medical University of Vienna, Austria)
Building and Improving Health Literacy in the ‘New Normal’ of Health Care
ISBN: 978-1-83753-339-8, eISBN: 978-1-83753-336-7
Publication date: 30 June 2023
This content is currently only available as a PDF
Citation
Lega, F. and Kreutzer, P. (2023), "Index", Building and Improving Health Literacy in the ‘New Normal’ of Health Care (European Health Management in Transition), Emerald Publishing Limited, Leeds, pp. 161-166. https://doi.org/10.1108/978-1-83753-336-720231010
Publisher
:Emerald Publishing Limited
Copyright © 2023 Federico Lega and Pia Kreutzer. Published under exclusive licence by Emerald Publishing Limited
INDEX
Accessibility
, 91
Ad hoc assessment by medical professionals
, 21–22
Advocacy
, 76
need for
, 71
Agency for Healthcare Research and Quality Health Literacy Universal Precautions Toolkit
, 49–50, 83–84
Burden of self-care
, 27
Caregivers
, 33–34
Case managers
, 65
Children
, 33–34
Chronic care models
, 8
‘Chunk and check’ method
, 80–81
Clinical pathways
, 61–62
development
, 63
drafting
, 63–64
institutionalized in
, 62–63
Clinical stakeholders
, 63–64
Clinicians
, 62
Cognitive theory
, 82
Communication channels
, 32
Communicative health literacy (see Interactive health literacy)
Community pharmacies
, 48–49
Corporate social responsibility
, 71
Counselling
, 76
COVID-19 pandemic
, 29
Critical health literacy
, 16
Cultural settings
, 33–34
Data
, 72
Deep-dive
, 73, 75–76
Diabetes
, 33–34
Diagnostic errors
, 44
Diagnostic testing
, 28
Digital app implementation
, 55–56
Digital health
literacy
, 17
platforms
, 52
tools
, 55
usability
, 57
Digital services
, 51
Digital solutions
, 51
Digital sources
, 34–35
Disadvantaged groups
, 46
Disruptive innovation
, 5
Education
, 75–76
Educational entertainment (edutainment)
, 74
eHealth Literacy Scale (eHEALS)
, 21
Electronic health literacy (e Health literacy)
, 17, 34, 74
literacy
, 58–59
steps to promote
, 84–85
tools
, 54
Electronic health platforms
, 55–56
Emergency room overcrowding
, 64–65
Empowerment
, 8
Equity
, 91
Ethno-cultural groups
, 32–33
European Health Literacy Consortium
, 13–14
European Health Literacy Survey
, 72–73
European Health Literacy Survey Questionnaire (HLS-EU)
, 20–21
European organisations
, 72–73
Evidence-based education programme
, 53
Evidence-based medicine (EBM)
, 34–35, 50
Financial struggles
, 5
Flash Eurobarometer 404
, 22–23
Functional health literacy
, 11–12, 16
General practitioners (GPs)
, 64–65
Health
, 70–71, 75–76
education
, 11–12
information
, 25
monitoring
, 28
outcomes
, 92
prevention
, 64
professionals
, 32–33, 62
promotion activities
, 33–34
systems
, 48–49
technology
, 91
Health care
, 3–4
agencies
, 65–66
journalists
, 36
organisations
, 4–5, 35, 66–67
professionals
, 12, 37
quality
, 37
systems
, 5, 61–62
Health Fairs
, 36–37, 49
Health Information and Services
, 32–37
Health literacy
, 1, 5–6, 8, 19, 61, 91
analysis
, 24
assessment in Europe
, 22–23
brief history and background of concept
, 11–12
COVID-19 pandemic
, 29
E-health literacy
, 58–59
equity and accessibility
, 25–27
general initiatives
, 45–50
impact on sustainability and association with economic factors
, 28–29
investment in
, 6
as public good
, 70–71
rate
, 63
research
, 1–2
in search of definition
, 12–18
skills
, 15
systematic review
, 24
systematically assessed and measured
, 19–22
technologies
, 51–58
Health managers (see also Policymakers)
, 77–85
barriers and facilitators
, 78–80
implications and lessons
, 85, 87, 89–90
numerical information
, 82
patient self-management and empowerment
, 82–83
steps to promote eHealth and electronic health literacy
, 84–85
supportive systems and caring environments
, 83–84
verbal communication
, 80–81
visual aids
, 82
written communication
, 81–82
Health Professional Capacity Building
, 49–50
Health-user pressure
, 6
High health literacy
, 27
Hospitalisation
, 28
Immigration
, 3
Individual health literacy
, 15–17
Information access
, 37
Information literacy
, 37
Information sources
, 34
Innovation
, 39–42
apply
, 42
appraise
, 41–42
find
, 40–41
understand
, 41
Interactive health literacy
, 16
Interactive/communicative health literacy
, 11–12
Internet
, 58
Interpersonal communication
, 74
Lay Health Educator Programme
, 50
Leadership, need for
, 71
Low health literacy
, 1–2, 28, 93–94
Mass media
, 35–36, 52, 73–74
Massive open online courses (MOOCs)
, 51–52
Medical advances
, 12
Medical professionals, ad hoc assessment by
, 21–22
Medications
, 83
adherence
, 28
Mental health literacy
, 16, 27
mHealth
, 34, 53
strategies
, 56
MOYO app
, 56
Multi-dimensional information
, 62–63
Multimedia approaches
, 74
National Health Service (NHS)
, 79–80
New normal
, 2–4, 8, 91, 94
of health care
, 31–32
information
, 37–38
innovation
, 39–42
pros and cons of technology
, 43–44
scenario
, 31–38
Non-clinical stakeholders
, 63–64
Non-communicable diseases (NCDs)
, 33–34, 52
Nudging techniques
, 76
Numerical information
, 82
One Digital Health
, 56–57
Online health communities (OHCs)
, 52
OpenNotes
, 53
Organisational health literacy
, 17–18, 35
Over-utilisation of health services
, 28
Patient accountability
, 37
Patient portals
, 54–55
Patient privacy
, 37
Patient self-management and empowerment
, 82–83
Patient support groups (PSGs)
, 48
Patient-centred discharge planning
, 21–22
Patient-centred labelling
, 38
Patient-centred system of care
, 16–17
Patient-centricity
, 12
Patient-driven service innovations
, 52
Patient-reported experience measures (PREMs)
, 4
Patient-reported outcome measures (PROMs)
, 4
Physician engagement
, 37
Plastic surgeons
, 37–38
Policymakers (see also Health managers)
, 69–76
collaborating to speed up progress
, 72–73
deep-dive
, 73, 75–76
health and health literacy as public good
, 70–71
implications and lessons
, 85, 87, 89–90
need for advocacy and leadership
, 71
need for data
, 72
Population health
, 1–2
management
, 6, 43–44
Pre-conception interventions
, 33–34
Preventive services, lack of
, 28
Public agencies
, 2–3, 74, 76
Public health perspective
, 17
Purpose in life
, 28
Quadruple Aim
, 6–8
Quality of life
, 13–14
Rapid Estimate of Health Literacy in Medicine (REALM)
, 20
Sexual and reproductive health behaviour
, 57
Single Item Literacy Screener (SILS)
, 19–20
Social isolation of newcomers
, 33
Social media
, 2, 73–75
Society and culture
, 49
Stakeholders
, 71
Supportive systems and caring environments
, 83–84
Teaching and education
, 47–48
Technological innovation
, 57
Technology/technologies
, 66
educated and empowered people
, 51–58
pros and cons of
, 43–44
Test of Functional Health Literacy in Adults (TOFHLA)
, 20
Triple Aim
, 6–7
Type 2 diabetes
, 28–29
Under-utilisation of health services
, 28
United Kingdom (UK)
, 79–80
Universal precautions
, 80–81
University of Wisconsin Carbone Cancer Center
, 53
US health care system
, 55
Verbal communication
, 80–81
Visual aids
, 82
Volatile, uncertain, complex ambiguous environment (VUCA environment)
, 4–5
Vulnerable groups
, 46
Wikipedia
, 34–35, 50
World Health Organization (WHO)
, 1, 13–14, 61, 69–70
Written communication
, 81–82
Young people
, 3
- Prelims
- 1 Health Literacy as a Key Factor in the ‘New Normal’ of Health Care Systems
- 2 Health Literacy: Definition and Background
- 3 Health Literacy Measurement, Assessment and Association
- 4 Health Literacy in the ‘New Normal’…and Opportunities for Technology
- 5 How to Improve Health Literacy
- 6 Clinical Pathways as a Management Tool to Enhance Health Literacy
- 7 Implications and Lessons for Health Policymakers and Health Managers
- 8 What We Should Know and Conclusions
- Annex A: Articles Included in the Systematic Review
- References
- Index