Index
Brian McBreen
(Independent Scholar, USA)
John Silson
(United States Foreign Service, USA)
Denise Bedford
(Georgetown University, USA)
Organizational Intelligence and Knowledge Analytics
ISBN: 978-1-80262-178-5, eISBN: 978-1-80262-177-8
Publication date: 18 January 2022
This content is currently only available as a PDF
Citation
McBreen, B., Silson, J. and Bedford, D. (2022), "Index", Organizational Intelligence and Knowledge Analytics (Working Methods for Knowledge Management), Emerald Publishing Limited, Leeds, pp. 203-208. https://doi.org/10.1108/978-1-80262-177-820211019
Publisher
:Emerald Publishing Limited
Copyright © 2022 Brian McBreen, John Silson, and Denise Bedford
INDEX
Acceleration
, 105–106, 158
adaptation and calibration
, 111
capabilities
, 49–50
characterization
, 106–108
cross-organization socialization and adoption of new capabilities
, 110–111
integrating new capabilities into institutional product line
, 109–110
and integration capabilities
, 108
review and reaffirmation of fundamental business model
, 109
Adaptation
, 111
Aggregation analysis
, 177
Albrecht’s Law
, 13
Ambiguity
, 14
American Civil War
, 27
American Revolution
, 27–28
Analysis
, 26–27, 175
analytical method selection
, 90–91
assessment of testing results
, 94
assumptions and constraints
, 91–92
blueprinting and engineering design
, 89–90
capability
, 87, 89
characterization
, 88–89
degrees of analysis
, 94
interpretation of testing results
, 93
model setup
, 91
recomposition
, 94
source collection
, 92
source curation and cleaning
, 93
source organization
, 92–93
testing of model
, 93
Analytic Tools and Methods
, 16
Analytical capabilities
, 47–48
Analytical methods
, 175
aggregation analysis
, 177
anomaly analysis
, 178–179
anticipatory analysis
, 180
channel analysis
, 181
competitor analysis
, 182
critical thinking
, 183
cultural analysis
, 184
cultural baseline
, 179
decomposition analysis
, 185
environmental scanning and analysis
, 186
exploratory analysis
, 187
financial analysis
, 188
forensic analysis
, 189
functional baseline
, 179
industry analysis
, 190
link analysis
, 191
market analysis
, 192
pattern analysis
, 193
selection
, 90–91
semiotics analysis
, 194
strategic analysis
, 195
SWOT analysis
, 196
technical analysis
, 197
technical baseline
, 179
tendency analysis
, 198
threat analysis
, 199
toolkits
, 175
trend analysis
, 200
win/loss analysis
, 201
Anomaly analysis
, 178–179
Anticipatory analysis
, 180
Application programming interface (API)
, 146
Artificial intelligence (AI)
, 4, 8
Assessment of testing results
, 94
Attitude and behavior
, 57
Augmented monitoring of climatic events
, 160–162
Augmented trending analysis in manufacturing quality
, 147–149
Automated signal detection in competitive intelligence
, 144–147
Automation
, 4, 100
build to operate model
, 102
business model
, 102
capabilities
, 48–49, 101–103
monitoring, feedback, and anomaly detection
, 103
operationalize and deploy
, 103
train and retrain
, 103
Blueprinting
, 82
and engineering design
, 89–90
Brainstorming
, 80
Business intelligence
, 28, 31–32
Business stories
, 141
augmented monitoring of climatic events
, 160–162
augmented trending analysis in manufacturing quality
, 147–149
automated signal detection in competitive intelligence
, 144–147
COVID and economy
, 153–155
designing intelligence into energy systems maintenance
, 155–158
global staffing alignment
, 149–151
intelligent insurance risk models
, 158–160
modeling elections without data
, 151–153
multivariate market discovery
, 162–164
proactive leading indicators in strong safety culture
, 142–144
Business-aligned organizational intelligence roles and responsibilities
, 120
Business-aligned roles and competencies
, 130
Calibration
, 111
Capacity building
characterizations
, 116
culture in building intelligence capacity
, 121
across domain and specialized operations
, 122
intelligence capacity
, 115–116
learning in intelligence capacity
, 121
organizational capacity
, 117–118
for organizational intelligence
, 117–118
organizational intelligence roles and responsibilities
, 118–121
short and long term
, 121
strategy beyond analytics
, 122
Casual conversations
, 110
Channel analysis
, 181
Codified intelligence, overemphasis of
, 14–15
Collection
, 24–25
Collective intelligence
, 7–8
Communication
, 110
Competencies
, 56–57
Competitive intelligence
, 31–32
Competitor analysis
, 182
Complexity
, 14
Computer forensics process
, 38–39
Constraints
, 91–92
Contextual intelligence
, 7–8
Covert sources
, 25
COVID and economy
, 153–155
Critical thinking
, 80, 183
Cross-organization socialization and adoption of new capabilities
, 110–111
Cultural analysis
, 184
Cultural baseline
, 179, 198
Cultural knowledge
, 60–61
Culture
, 137
Data and information cleansing or cleaning
, 26
Data Science (DS)
, 146
Decomposition analysis
, 185
Design
capabilities
, 46–47, 75
thinking
, 76–77, 82
as way of working
, 77–82
Design–analyze–automate–accelerate framework
, 118–119
Digital forensic analysis
, 37–38
Direction
, 24
Dissemination
, 27
Energy systems maintenance, designing intelligence into
, 155–158
Enterprise Content Management (ECM)
, 146
Entropy
, 8–9, 12–17
Environmental scanning
, 78–79
and analysis
, 186
Equivocality
, 14
Explicit knowledge
, 60
Exploitation
, 25–26
Exploratory analysis
, 187
Factor identification
, 81
Financial analysis
, 188
Financial capital
, 5
Financial intelligence
, 28–29, 36
Forensic analysis
, 189
Functional baseline
, 179, 198
Fundamental analysis
, 188
Future intelligence
, 44–45
Gardner’s theory
, 7
Global staffing alignment
, 149–151
High-value targets (HVTs)
, 197
Hindrances of the Security Mindset
, 16–17
Human capital assets
, 55–59
“Human resource manager” concept
, 64
Hypothesis
, 26
development
, 81
Industrial economy
intelligence sectors in
, 22–23
knowledge and intelligence in
, 22–27
Industry analysis
, 190
Information operations (IO)
, 177
Integration
, 27
Intellectual capital
, 5, 55
Intelligence
, 3–4, 118
as behavior and way of working
, 8
capacity
, 115–116
characterization
, 7–8
in industrial economy
, 22–27
sectors in industrial economy
, 22–23
strategies
, 138–139
as thing and attribute
, 7–8
Intelligence domains
, 29
business and competitive intelligence
, 31–32
computer forensics process
, 38–39
digital forensic analysis
, 37–38
financial intelligence process
, 36
judicial forensics and investigations
, 33–34
law enforcement and judicial investigations
, 32–33
market intelligence process
, 35
medical diagnostics and intelligence process
, 36–37
military intelligence
, 30–31
national security work
, 34–35
Intelligence work for knowledge economy
acceleration capabilities
, 49–50
analytical capabilities
, 47–48
automation capabilities
, 48–49
conceptual framework
, 45–46
design capabilities
, 46–47
future intelligence
, 44–45
future of
, 43–44
Intelligent behaviors
, 8–12
Intelligent business activities and operations
, 9–10
Intelligent cultivation and leveraging of knowledge capital
, 10–11
Intelligent cultures
, 137–138
Intelligent insurance risk models
, 158–160
Intelligent leadership
, 11–12
Intelligent learning systems
, 12
Intelligent organizational cultures and communications
, 10
Intelligent organizations
, 4–6
Internal promotion and marketing
, 110
Internal rate of return (IRR)
, 188
Interpretation of testing results
, 93
Judicial forensics and investigations
, 33–34
Judicial investigations
, 32–33
Knowledge
capacity
, 117
in design capability
, 65–68
economy
, 4–6
in industrial economy
, 22–27
leveraging knowledge in intelligence framework
, 54
use of
, 53–54
Knowledge assets
in accelerate capability
, 69
in analysis capability
, 68
in automate capability
, 68–69
by intelligence capabilities
, 64–69
Knowledge capital
, 5, 54
characterizations
, 54–55
Law enforcement
, 32–33
Learning
, 12
in intelligence capacity
, 121
organizational intelligence and stupidity
, 17
Link analysis
, 191
Loss of Intellectual Middleware
, 16
Market analysis
, 192
Market intelligence
, 28–29, 35
Medical diagnostics
, 28–29
and intelligence process
, 36–37
Messaging
, 10
Military intelligence
, 30–31
Missions and goals of intelligence work
, 137
Model building
, 81–82
Modeling elections without data
, 151–153
Multivariate market discovery
, 162–164
National security
, 28–29
work
, 34–35
Natural Language Processing (NLP)
, 146, 148
Neglect of Anticipatory Intelligence
, 16
Neglect of Research
, 15
Net present value (NPV)
, 188
New economy
, 6
Norms
, 118
Operationalization
, 100
build to operate model
, 102
business model
, 102
capabilities
, 101–103
and deploy
, 103
monitoring, feedback, and anomaly detection
, 103
train and retrain
, 103
Organizational capacity
, 117–118
Organizational culture
, 137–138
Organizational entropy
, 8
Organizational intelligence
, 9, 17, 114 (see also Traditional intelligence)
business-aligned roles and competencies
, 130
competencies
, 125–126
intelligence strategies
, 138–139
intelligent cultures
, 137–138
levels and alignments of roles and responsibilities
, 126–129
missions and goals of intelligence work
, 137
people and work competence
, 126
roles and responsibilities
, 118–121, 125
specialized roles and competencies
, 129
strategic roles and competencies
, 129
strategy
, 135–136
tactics
, 139
universal roles and competencies
, 130–132
visions of intelligent organizations
, 136–137
Organizational pathologies
, 12–17
Organizational syntropy
, 8–12
Organizations
, 3, 5
Over-Reliance on Previous Judgments
, 15
Overt sources
, 25
Pacific Seismic Warning System (PTWC)
, 161
Pattern analysis
, 193
People competence
, 126
Physical capital
, 5
Planning
, 24
Principal component analysis (PCA)
, 163
Proactive leading indicators in strong safety culture
, 142–144
Problem decomposition and recomposition
, 79–80
Problem definition
, 81
Problem detection and discovery
, 79
Procedural knowledge
, 60–61
Processing
, 25–26
Production
, 26–27
Productive collisions
, 9
Proficiency
, 130–132
Project plan
, 165–173
Recomposition
, 94
Relational capital assets
, 61–64
Reputational capital
, 61
Research
, 26
Scale-up
, 106–107
Semiotics analysis
, 194
Situational intelligence
, 7–8
Skills
, 56–57
Society for Human Resource Managers (SHRM)
, 131
Source collection
, 92
Source curation and cleaning
, 93
Source identification
, 82
Source organization
, 92–93
Sourcing
, 82
Specialized organizational intelligence roles and responsibilities
, 119–120
Specialized roles and competencies
, 129
Strategic analysis
, 195
Strategic organizational intelligence responsibilities
, 119
Strategic roles and competencies
, 129
Strengths, weaknesses, opportunities, and threats analysis (SWOT analysis)
, 192, 196
Structural capital assets
, 59–61
Stupidity
, 17
Susceptible, Infected, Recovered model (SIR model)
, 155
Syntropy
, 8–9, 116
Tacit knowledge
, 56
Tactics
, 139
Technical analysis
, 188, 197
Technical baseline
, 179, 198
Tendency analysis
, 198
Testing of model
, 93
Threat analysis
, 199
Traditional intelligence (see also Organizational intelligence)
domains
, 45
historical evolution
, 27–29
intelligence domains
, 29–39
knowledge and intelligence in industrial economy
, 22–27
life cycle model
, 23
work
, 21
Trend analysis
, 200
Tyranny of Current Intelligence
, 14
Uncertainty
, 13–14
Universal organizational intelligence roles and responsibilities
, 120–121
Universal roles and competencies
, 130–132
Visions of intelligent organizations
, 136–137
Visualization models
, 159
Weak signals
, 148
Win/loss analysis
, 201
Work competence
, 126
- Prelims
- Section 1. Knowledge and Intelligence
- Chapter 1: Intelligence in Knowledge Economies and Organizations
- Chapter 2: Traditional Intelligence Work
- Chapter 3: Intelligence Work for the Knowledge Economy
- Chapter 4: Knowledge Capital as an Intelligence Source
- Section 2. New Intelligence Capabilities
- Chapter 5: The Design Capability
- Chapter 6: Analysis Capability
- Chapter 7: The Automate and Operationalize Capability
- Chapter 8: The Accelerate Capability
- Section 3. Sustaining the Intelligent Organization
- Chapter 9: Capacity Building for Organizational Intelligence and Analytics
- Chapter 10: Organizational Intelligence Roles, Responsibilities, and Competencies
- Chapter 11: Crafting and Sustaining an Organizational Intelligence Strategy
- Chapter 12: Business Stories of Intelligent Organizations
- Appendix A: Pulling it all Together – Sample Project Plan
- Appendix B: Toolkit of Analytical Methods
- Index