Prelims

Half Title Page

The Emerald Handbook of Work, Workplaces and Disruptive Issues in HRM

Title Page

The Emerald Handbook of Work, Workplaces and Disruptive Issues in HRM

Edited by

Peter Holland

Swinburne University of Technology, Australia

Timothy Bartram

RMIT University, Australia

Thomas Garavan

University College Cork, and National College of Ireland

And

Kirsteen Grant

Edinburgh Napier University, UK

United Kingdom – North America – Japan – India – Malaysia – China

Copyright Page

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2022

Editorial matter and selection © 2022 Peter Holland, Timothy Bartram, Thomas Garavan and Kirsteen Grant.

Individual chapters © 2022 The authors.

Published under exclusive licence by Emerald Publishing Limited.

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ISBN: 978-1-80071-780-0 (Print)

ISBN: 978-1-80071-779-4 (Online)

ISBN: 978-1-80071-781-7 (Epub)

About the Contributors

Hussain Alhejji is Assistant Professor of HRM at Gulf University for Science and Technology in Kuwait. His research focuses on diversity training design and outcomes, diversity at work from institutional perspective, gender equality and international human resource development. He is a member of the editorial advisory board at the European Journal of Training and Development. Dr Hussain has authored a number of peer-reviewed journal articles and book chapters in international textbook.

Valerie Anderson is Professor of HRD and Education at the University of Portsmouth (UK). She specialises in HRD professional development, standards development in the HR field, doctoral education and digital forms of learning and education. She is Co-Chair of the University Forum for HRD and an expert member of the BSI Committee responsible for standards development in Human Capital Management. She is the Convenor of the ISO Working Group to develop the International Standard for Learning and Development in Organizations. She is the leading author of the CIPD book: Research Methods in Human Resource Management, currently in its 4th edition.

Nordahlia Umar Baki is a Young Academic Staff, Department of Professional Development and Continuing Education, Faculty of Educational Studies, Universiti Putra Malaysia. She is a postgraduate student and received a Ministry of Higher Education scholarship to pursue her PhD. She specialises in Human Resource Development and has conducted research on career development.

Timothy Bartram is Professor of HR Analytics and Head of Department HRM and IR in the School of Management. His area of expertise is in HRM and healthcare management. His recent publications include journal articles in the Journal of Management Studies, Human Resource Management, British Journal of Management, International Journal of Product Management, Human Resource Management Journal, British Journal of Industrial Relations, The International Journal of Human Resource Management, Journal of Business Ethics, Relations Industrielles, Public Management Review, Journal of Advanced Nursing, Applied Psychology, International Small Business Journal and Health Care Management Review. He has published 130 journal articles and is currently the Co-editor of the Asia Pacific Journal of Human Resources. He is also part of research teams that have been awarded three Australian Research Council Grants.

Elisabeth E. Bennett is a scholar of adult learning and human resource development with seminal work in virtual HRD. Her research demonstrated ways organisational members learn, develop and orient to the culture of an organisation in the environment created by webbed technology. She has substantial industry experience in Fortune 500 financial services, manufacturing, healthcare and higher education in both administrative and faculty roles. Dr Bennett has been a long-standing member of AHRD, served on the board and in leadership of the VHRD conference track and special interest group, and she is also a board member of top tier HRD journals.

Laura L. Bierema is Professor, University of Georgia, College of Education, programme of Learning, Leadership, and Organization Development. Dr Bierema's research interests include workplace learning, career development, women's development, organisation development, executive coaching, leadership and critical human resource development. Dr Bierema holds bachelor's and master's degrees from Michigan State University and a doctorate in adult education from the University of Georgia. She has over 160 publications, including 10 books and the award-winning text Adult Learning: Linking Theory and Practice with Dr Sharan B. Merriam. Dr Bierema is a 2021 inductee into the Adult and Continuing Education Hall of Fame.

Andrew Bratton is Lecturer in Human Resource Management at Edinburgh Napier University. He previously worked as a change manager in a Microsoft business technology consultancy. Andrew's specialist interests include sustainable human resource management and the management of the employment relationship within the context of organisational change. His research and knowledge exchange work are focused on leadership, employee engagement, innovation, technology and action learning. He has published work on Sustainable HRM and leadership in Organizational Leadership (Sage) and Human Resource Management: A Critical Approach (Bloomsbury).

Chris Brewster had substantial industrial experience and got his doctorate from the London School of Economics before becoming an academic. He is now a part-time Professor of International Human Resource Management at Henley Business School, University of Reading in the UK, specialising in international and comparative HRM. He been involved as author or editor in the publication of more than 30 books, including McNulty, Y. and Brewster, C. (2019) Working Internationally: Expatriation, Migration and Other Global Work, Cheltenham, Edward Elgar and Brewster, C., Mayrhofer, W. and Farndale, E. (2018) A Handbook of Comparative Human Resource Management (2nd edition), Cheltenham, Edward Elgar.

Joan Buckley is Senior Lecturer in Marketing in Cork University Business School. Her research interests include critical marketing, the social application of marketing theory, leadership development in the third and public sectors, family business and business ethics. She is a founding member of the MBA Charitable Trust, and served as 11 years as Head of Department. She was also an expert advisor on the European Commission's policy development group on Family BUsiness, and the Irish Government's Small Business Policy framework. She has published in journals such as Business Ethics: A European Review, Journal of Services Marketing and the International Journal of Consumer Studies.

Louise Byrne is Vice-Chancellor's Senior Research Fellow at RMIT. Previously Louise was awarded a prestigious Fulbright Postdoctoral Scholarship to conduct research on the peer workforce in the US. Louise's Fulbright research was based at Yale University, where she holds an adjunct position. Louise is recognised internationally as a thought leader in the area of Lived Experience workforce development. Louise has led a large body of work on this topic, been awarded several times for outstanding contributions, held expert/advisory roles and led policy development at State and National levels, including the National Lived Experience (Peer) Workforce Development Guidelines.

Ronan Carbery is Senior Lecturer in Management at Cork University Business School, University College Cork, where he is co-director of the Human Resource Research Centre. His research interests include learning and development, gig work and talent management. His research has been published in outlets such as Human Resource Management Journal, Human Resource Management (US), Journal of Managerial Psychology, The International Journal of Human Resource Management and International Small Business Journal.

Jillian Cavanagh is Senior Lecturer at RMIT. Her first career was as a Legal Practice Manager and Human Resource Management (HRM) Consultant. Jillian lectures in HRM and her research is predominantly in HRM and healthcare management, and she has published 45 journal articles in top-tier peer-reviewed journals and 7 book chapters. She has completed research with leading healthcare organisations and Commonwealth and State Government Departments. Jillian is an Associate Editor of the Asia Pacific Journal of Human Resources. Recent publications include the Journal of Business Ethics, Personnel Review and The International Journal of Human Resource Management.

Nicholas Clarke is Professor of Organisational Behaviour and HRM and Deputy Dean at Kent Business School. He has previously held chairs in OB at Loughborough University, EADA Business School in Barcelona, and the University of Southampton (UoS) Business School. He was head of department of HRM at UoS for eight years managing a team of 12 academics and a member of the school's management group. In that role he also advised the university on HR areas including managing change, organisation and leadership development as well as grievance issues. Nicholas has sat on the editorial boards of European Journal of Training and Development, Team Performance Management and Human Resource Development Quarterly and regularly reviews for journals including Human Resource Management, International Journal of Human Resource Management, Leadership Quarterly and European Journal of Training and Development. Nicholas' research interests include advancing our understanding of how the quality of work relationships (manager-subordinate, team, organisation) influences learning and behaviour in organisations.

Christine Cross is Professor of HRM at the University of Limerick (UL), Ireland. Prior to joining UL she worked for a number of multinational organisations in both management and human resource management roles, in the IT, Banking and Retail sectors. Her research, consultancy and publication interests include the broad area of diversity, including women's labour force participation, the gender pay gap and the workforce experiences of immigrants. Her work is published in leading international journals and has both policy and practice impact.

Fang Lee Cooke is Professor of HRM and Asia Studies at Monash Business School, Monash University, Australia. She has published three books, over 120 refereed journal articles and 60 plus book chapters. Her research interests are in the area of employment relations, gender studies, diversity management, strategic HRM, knowledge management and innovation, outsourcing, Chinese outward FDI and HRM, employment of Chinese migrants and HRM in the care sector. Her recent research projects include: Chinese firms in Africa and their employment/HRM practices and labour relations; employee resilience, HRM practices and engagement in the finance sector in the Asian region; the evolution of industrial relations and implications for foreign firms in South Asia; organisational practices and management models in the care sector; and digitalization and implications for skill, employment and HRM.

Colette Darcy is Senior Lecturer in HRM and Dean of the School of Business at the National College of Ireland. Colette is a graduate of Trinity College Dublin and the University of Limerick. Prior to returning to academia Colette worked in management consultancy and is currently an honorary fellow of the Recruitment Federation of Ireland. Colette was awarded the Emerald/EFMD Outstanding Doctoral Research Award 2007 in addition to being a Government of Ireland Scholar for three consecutive years while completing her PhD. Colette has published her work in a number of international peer-reviewed journals including Human Resource Management and The International Journal of Human Resource Management. Her main research interests include talent management, human resource development, work–life balance and organisational justice.

Prakriti Dasgupta is a PhD Scholar at the Management and Marketing Department at Cork University Business School, University College Cork. She is currently researching Algorithmic Management and worker resistance in the gig economy. Some of her research achievements include a case publication with The Case Centre and other publications in mainstream media outlets for practitioner audiences. Prior to this, she has professionally engaged as a Human Resources Consultant with a Global HR and Leadership Consulting Firm in India for 3.5 years.

James Duggan is Assistant Professor of Management and Organisational Behaviour at the School of Business, Maynooth University, Ireland. With a background in new media and technology, James's research examines the automation of management practice, digitalisation at work and the role of human resource management in the future workplace. Prior to joining Maynooth University, James completed his doctoral studies at Cork University Business School, University College Cork, Ireland, where his thesis explored the role of algorithmic management in shaping the experiences of app-based gig workers. A previous Irish Research Council scholarship awardee, James' research has been published in outlets such as Human Resource Management Journal and the International Journal of Human Resource Management.

Justine Ferrer is Senior Lecturer in HRM in the Department of Management, Deakin Business School, Australia. Justine's research extends to areas of employee engagement, DandI, strategic HRM, higher education and the scholarship of teaching in the management discipline. Most recently, Justine has engaged in pandemic-based research to understand the implications for academics in the higher education sector. As the current Director of Teaching and Discipline Lead for the HRM group, Justine is engaged in the development and enhancement of programmes in HRM.

Thomas Garavan is Professor of Leadership Practice, CUBS, University College Cork, and Visiting Research Professor, National College of Ireland, Dublin, and is a leading researcher worldwide in learning and development, HRD, leadership development and workplace learning. He graduated from the University of Limerick, Ireland, with a Bachelor of Business Studies and completed a Doctorate of Education at the University of Bristol. He is Editor of the European Journal of Training and Development and Associate Editor of Personnel Review. He is a member of the Editorial Board of Human Resource Management Journal, Human Resource Development Quarterly, Human Resource Development Review, Advances in Developing Human Resources and Human Resource Development International. He is the recipient of the Academy of Human Resource Development, Outstanding HRD Scholar Award 2013. His research interests include: CSR and transformational leadership, cross-cultural dimensions of diversity training, tacit knowledge in manufacturing, international human resource management standards and human resource management.

Azka Ghafoor is Lecturer at the University of Otago. She recently graduated with her PhD at the Auckland University of Technology (AUT), New Zealand. She looked at the influence of psychological, organisational and work factors on creativity and innovation behaviours as outcomes. She has published in the ABDC ranked journals and was a recipient of the Vice Chancellor Scholarship PhD Award from AUT. Previously she held the role of researcher on the National Science Challenge (Science for Technological Innovation). She is currently interested in exploring the influence of stressors, work demands and strain on individual wellbeing, happiness, satisfaction and creativity. Previously, she had been engaged in training coordinator and management roles in international firms.

Kirsteen Grant is Associate Professor of Work and Employment at Edinburgh Napier University Business School, Scotland. She is Deputy Head of Research in The Business School and co-convenes a multidisciplinary Work and Equalities in Society Research Group. Her research interests include professional and responsible work; future of work; younger workers; organisational leadership and talent management. Kirsteen's former practitioner experience encompassed senior roles geared around leading and supporting complex organisational change, and she has worked in the areas of professional development, engagement, leadership and talent development. Kirsteen is a Chartered Fellow of the Chartered Institute of Personnel and Development, Senior Fellow of the Higher Education Academy and Certified Management and Business Educator.

Claire Gubbins is Professor of Organisational Behaviour and HRM at Dublin City University Business School. Claire was a Fulbright Scholar at Carnegie Mellon University. She was formerly an Associate Editor for Human Resource Development Quarterly, a Senior Research Fellow on the ICMR project with 10 multinational organisations on a project on Tacit Knowledge Management and Learning. Formerly, Professor Gubbins was Director of the Executive MBA Programme at Dublin City University, an Adjunct Professor of Organisational Behaviour at Princess Nourah Bint Abdulrahman University, Riyadh. She is an invited Fellow of the International Centre for Evidence Based Management. She is a member of the Irish Institute of Digital Business (IIDB). She has published in leading outlets such as Human Resource Management (US), Organization Studies, Human Resource Development Quarterly, Human Resource Management Journal, Journal of Management Inquiry, Advances in Developing Human Resources, Human Resource Development Review, Journal of Knowledge Management and European Journal of Training and Development, as well as numerous book chapters. She has co-authored two books: Learning & Development in Organisations: Strategy, Evidence and Practice and Learning and Development Effectiveness in Organisations.

Washika Haak-Saheem holds a PhD in International Business Management from Leuphana University in Lüneburg/Germany. Prior to joining Henley Business School, she was an Associate Professor in Management and Human Resource Management at the University of Dubai in United Arab Emirates. Before joining the academia in 2009, Washika worked in the airline industry in diverse roles and geographic locations for more than 12 years. Her recent research encompasses international human resource management, expatriation, migration and social status in the context of global work. Her research appeared in journals such as Human Resource Management Journal, Research Policy, British Journal of Management and The International Journal of Human Resource Management.

Jarrod Haar is Professor of Human Resource Management at AUT. He has tribal affiliations of Ngati Maniapoto and Ngati Mahuta. His research focuses on (1) work–family and work–life balance, (2) Māori employees and Mātauranga Māori, (3) leadership, (4) wellbeing (especially burnout) and (5) RandD, entrepreneurship and innovation. Professor Haar is ranked world-class (PBRF); won industry and best-paper awards; research grants (Marsden, FRST; Ngā Pae o te Māramatanga) and currently researches on a National Science Challenge (Science for Technological Innovation) around innovation in New Zealand. He has over 400 refereed outputs (including 119 journal articles) and serves on the Marsden Fund Council at the Royal Society of New Zealand and convenes the Economics and Human Behaviour Marsden panel. He is a Fellow of the Royal Society of New Zealand and frequently comments in the media on issues around employment issues.

Siti Raba'ah Hamzah is Associate Professor in the Department of Professional Development and Continuing Education, Faculty of Educational Studies, University Putra Malaysia. She has a PhD in Extension Education from Universiti Putra Malaysia. Her research interests focus on youth resource development. She conducts research on youth and volunteerism, youth and leadership and youth and organisation.

Brian Harney is Professor in Strategy and HRM at Dublin City University Business School, Ireland. Brian's research focuses on the intersection of Strategy and HRM, with a particular focus on SME and knowledge intensive contexts. His research has received over 15 awards and is widely published in leading journals, while he is the author/editor of several books. Brian was the 2020 recipient of the Academy of Management HR Division Innovative Educator award. He has secured over of 3 million Euro in competitive funding and has held leadership positions for the Irish, European and US Academy of Management. Brian currently serves as guest editor for Human Resource Management Review, International Small Business Journal and the International Journal of Human Resource Management and is an external examiner at the University of Warwick and University of Sheffield. In 2012 Brian delivered a 24-hour non-stop lecture for charity and was nominated for a President's Award for Civic Engagement.

Britta Heidl is Lecturer in Human Resource Management and Leadership at Edinburgh Napier University Business School, Scotland. Her research focuses on leadership and its impact on organisations and employees with a keen interest in ethical and sustainable leadership as well as Human Resource Development. She is a member of the editorial board of Industrial and Commercial Training. Britta has practitioner experience working in multinational organisations in the automotive and aerospace industries. She currently lectures in a range of leadership courses, as well as learning and development topics.

Peter Holland is Professor of Human Resource Management and Director of the Executive MBA at Swinburne University of Technology, Melbourne, Australia. Peter has worked in the Australian Finance sector and consulted to the private and public sector in areas related to human resource management and employee relations. His current research interests include employee voice and silence, workplace electronic monitoring and surveillance and experiential learning. He has authored/co-authored 12 books and over 150 journal articles, monographs and book chapters on a variety of human resource management and employee relations issues.

Frank Horwitz is Emeritus Professor and former Pro-Vice Chancellor/Dean of the Cranfield School of Management, Cranfield University in the UK. He specialises in international human resource management in emerging markets and emerging market multinational companies. He is Visiting Professor at Cranfield School of Management in the UK, the MCI Management Centre, Innsbruck, Austria, and the Magellan Institute for International HRM in Paris. He has published five books, over 120 refereed journal articles and more than 50 book chapters. He is a member of editorial boards of several leading international journals such as the International Journal of Human Resource Management. He has presented invited papers at conferences and given lectures on programmes in Austria, Australia, Bangladesh, Belgium, Canada, Ethiopia, France, India, Ireland, Italy, Japan, Korea, Mauritius, Middle East, Spain, Singapore, South Africa, Sudan, Turkey, US, UK and Zimbabwe, and has lectured at universities in the UK, Austria, Canada, France, Hong Kong, Singapore, Netherlands and the US.

Brian Howieson is Associate Dean for Business Engagement and Professor of Organisational Leadership in the Stirling Management School. His research covers the broad spectrum of leadership including its history to the current state of the field. In detail, he is very interested in developing contemporary models of leadership, particularly in the areas of mission leadership and empowerment. Books include: Public and Third Sector Leadership: Experience Speaks (2014) and Leadership: The Current State of Play (2019). His next book – detailing the near collapse of one of Europe's largest football clubs – will be published by DC Thomson in July 2022.

Muhammad Irfan is an Employee Engagement and Voice Advisor for the Ministry of Health, B.C. Public Service, Canada. He has been involved in research and consultancy projects focusing on whistleblowing, employee voice, work culture and effective leadership. He holds a PhD in Management from the National University of Ireland, Galway. Muhammad has experience across various industries, including higher education, tech startups, oil and gas, manufacturing and the public sector.

Debora Jeske is a work psychologist and Learning & Development practitioner in Berlin, Germany. In addition, she is an Adjunct Senior Lecturer at University College Cork in Ireland where she supports a number of research projects. Debora completed her PhD in 2011 at Northern Illinois University in Industrial-Organizational Psychology. Her main area of interest pertains to the interaction of technology and psychology at work.

Stefan Jooss is Lecturer in Management and Programme Director for the Higher Diploma in Human Resource Management at Cork University Business School, University College Cork, Ireland. His main research interest and focus is in the areas of talent management, global mobility and future of work, particularly in the context of multinational corporations. His work has been published in leading peer-reviewed journals such as Human Resource Management Journal, Human Resource Management Review, The International Journal of Human Resource Management and International Journal of Contemporary Hospitality Management. He is also the author of an edited book on Talent Management Innovations in the International Hospitality Industry.

Kate Kenny is Full Professor of Business and Society at NUI Galway. She has held research fellowships at the Edmond J. Safra Lab at Harvard University and Cambridge's Judge Business School. Professor Kenny's work has been published in Organization Studies, Organization, Gender, Work and Organization, ephemera and Human Relations among other journals. Her books include Whistleblowing: Toward a New Theory (Harvard University Press, 2019), The Whistleblowing Guide: Speak-up Arrangements, Challenges and Best Practices (Wiley Business, 2019; with W. Vandekerckhove and M. Fotaki), Understanding Identity and Organizations (Sage, 2011; with A. Whittle and H. Willmott), and The Psychosocial and Organization Studies: Affect at Work (Palgrave, 2014; with M. Fotaki). Professor Kenny serves on the editorial boards of Human Relations, Organization and Organization Studies.

Nadia Kougiannou is Senior Lecturer in HRM at Nottingham Business School, Nottingham Trent University, UK, and an Academic Associate of the CIPD. Nadia has published in several high-ranking journals such as Human Resource Management Journal, British Journal of Industrial Relations, British Journal of Management and Journal of Business Research and has written and co-authored several book chapters on employee voice and silence. Current research projects include investigating the impact of trust and justice, and managerial attitudes on the efficacy of Information and Consultation (IandC) bodies; employee voice in the gig economy; and the role of line managers in the implementation of employee engagement.

Clíodhna MacKenzie is Lecturer in the Department of Management and Marketing at Cork University Business School at University College Cork. Clíodhna holds a PhD in Business from the University of Limerick. She has previously worked for both US Multinationals and global IT consultancy firms. Clíodhna has international experience in the IT and Telecoms fields and has worked in the US, EMEA and APAC. Her academic research focuses on organisational and leadership failures, risk-taking, governance, ethics and social responsibility and has published in a number of leading HRD journals.

Gerri Matthews-Smith is Associate Professor at Edinburgh Napier University Business School, Scotland. Her academic research and practice rests within three key disciplines: human and organisational development, management and wellbeing. Gerri's background in these fields continues to stimulate her interests and expand her knowledge across these disciplines, evidenced in her research, supervision and teaching activity. Gerri works with several voluntary and public sector organisations devoted to military transition, education and wellbeing. She is the founder and Director of the Centre for Military Research, Education and Public Engagement. Since 1997, she has consistently held leadership roles in research development, entrepreneurship and management.

Alma McCarthy is Professor of Public Sector Management and Head of J.E. Cairnes School of Business & Economics and Professor at the National University of Ireland Galway. Her research interests include public sector leadership and human resource development, training, work–life balance and 360º feedback. Alma's publications include: articles in international peer-reviewed journals such as Public Administration Review, Human Resource Management Journal, International Journal of Human Resource Management, Human Resource Management Review, Advances in Developing Human Resources and the Journal of Managerial Psychology; commissioned reports; papers at national and international conferences and co-authored books and several chapters in edited books.

Anthony McDonnell is Full Professor of Human Resource Management, Head of the Department of Management and Marketing and co-Director of the HR Research Centre at Cork University Business School, University College Cork. He has held appointments at Queen's University Belfast, University of South Australia and University of Newcastle (Australia). His research has been published in leading international journals such as the Journal of World Business, Human Resource Management (US), Human Relations, Industrial and Labor Relations Review, The International Journal of Human Resource Management, Management International Review and Human Resource Management Journal.

Ciarán McFadden is Lecturer in Human Resource Management and Organisational Behaviour at Edinburgh Napier University Business School, Scotland. His research interests include the workplace experiences of sexual and gender minority employees, diversity management and workplace inclusion, and labour market discrimination. He has published in various leading international journals, including the International Journal of Human Resource Management, Human Resource Development Review and the International Journal of Manpower. He is a former Fulbright Scholar and Government of Ireland Postgraduate Scholar.

Hannah Meacham is Lecturer in the Department of Management at Monash University. Hannah holds a PhD in the creation of meaningful and inclusive work for people with intellectual disabilities. Prior to her appointment, Hannah worked within the HR industry both in Australia and the UK specialising in strategic HR management and workplace relations.

Michael Morley holds the Chair in Management at the Kemmy Business School, University of Limerick, Ireland. His research interests encompass international, comparative and cross-cultural HRM, which he explores at different levels. He has published several books with, among others, Butterworth-Heinemann, Oxford University Press, Palgrave Macmillan and Routledge. His journal articles have appeared in a range of outlets including Journal of International Business Studies, Journal of World Business, British Journal of Management, European Management Journal, Group & Organization Management, Human Relations, Personnel Psychology, European Journal of Work and Organizational Psychology, Human Resource Management, Human Resource Management Journal, Human Resource Management Review and the International Journal of Human Resource Management. He is the current Editor-in-Chief of European Management Review and serves on several Editorial Boards. He was elected as the 2007–2010 Chair of the Irish Academy of Management and the 2012–2013 President of the International Federation of Scholarly Associations of Management. He is a Fellow of the Irish Academy.

Siti Nur Syuhada Musa is Senior Lecturer of Department of Professional Development and Continuing Education, Faculty of Educational Studies, Universiti Putra Malaysia. She has a PhD in Human Resource Development from Universiti Putra Malaysia. Her research areas include Organisational Development, Employee Engagement in Organisation, Quality of Working life, Organisational Resilience and Workplace Spirituality.

Ciara Nolan is Lecturer in Management, specialising in HRM, in the College of Business, Technological University Dublin City Campus. She is also a Fellow of the Higher Education Academy (UK) and an external examiner at Glasgow Caledonian University. Ciara has previously worked as a Lecturer in HRM at Dublin City University and Ulster University, as well as in HR practitioner and consulting roles in the retail and hospitality industries. Her main research interests focus on the dynamics of human resource development in small and medium-sized enterprises, with a particular emphasis on professional service firms and the tourism and hospitality industry. She has published her work in outlets such as The International Journal of Management Reviews, Tourism Management, Human Resource Development Quarterly, Human Resource Development International, among others. Directorate-General for Structural Reform Support (DG REFORM) of the European Commission.

Fergal O'Brien is Assistant Dean Graduate and Professional Studies at the University of Limerick and Senior Lecturer in Finance at the Kemmy Business School. He holds a PhD in Finance from Lancaster University. Dr O'Brien is currently working on a number of research projects including the role of tacit knowledge in organisations, corporate crime and recidivism, and risk management strategies in agriculture. He has been recognised for his teaching by being awarded the Jennifer Burke Award for Innovation in Teaching and Learning as part of a University of Limerick team.

Patricia Pariona-Cabrera is Lecturer in People and Organisation in the School of Management at RMIT University. Patricia's research focuses on human resource management (HRM), people/HR analytics, organisational psychology, workplace violence, mental health, the healthcare and aged care sector, and workers with disabilities. She has published in journals such as the Relations Industrielles/Industrial Relations, Journal of Vocational Education and Training, Asia Pacific Journal of Human Resources, Journal of Advanced Nursing, Health Promotion International and Journal of Health Organization and Management. She collaborates with researchers from different universities. Patricia is a passionate researcher and academic lecturer.

Emma Parry is Professor of Human Resource Management and Head of the Changing World of Work Group at Cranfield School of Management, UK. Her research interests focus on the impact of the changing external context on managing people, particularly the influence of national context, workforce demographics and technological advancement. She is the author or editor of nine books in these areas and has published numerous papers in world-leading peer-reviewed journals such as the Journal of International Business Studies, Human Resource Management Journal and the British Journal of Management. Emma is a Fellow of the British Academy of Management (BAM), an Academic Fellow of the Chartered Institute of Personnel and Development (CIPD) and an Honorary Fellow of the Institute for Employment Studies (IES). She is also an Editor-in-Chief of the International Journal of Human Resource Management.

Renee Paulet has worked for Federation University and its predecessors for 20 years, with a teaching and research focus on Human Resource Management (HRM). In that time, she has developed a body of research spanning topics from the impact of Place on HRM, HRM in Call Centres, managing HR in Small Businesses, and peer review of online teaching practices. More recently, Renee has begun exploring the field of Sustainable HRM. In particular, the role of employees and employee voice in achieving organisations' sustainability objectives has become her main focus. She has published work on Sustainable HRM in Contemporary Issues and Challenges in HRM (OUP) and Contemporary HRM Issues in the 21st Century (Emerald Publishing Limited).

Clare (Ruth) Power is a graduate of NUI Galway and National College of Ireland and has worked for Enterprise Ireland, the Irish Economic Development Agency, for almost two decades. As an experienced HRD/OD practitioner she has led the design, development, delivery and evaluation of numerous blended leadership and management development programmes for Irish indigenous industry C-suite, delivered both in Ireland and across the globe working with Stanford, IESE, DCU and IMI. Clare has also led the agency's contribution to a number of third party collaborations with EU funding bodies, cross-border programme development with counterparts in Invest Norther Ireland, along with a novel business development programme for micro industry in partnership with Open University. Since the pandemic, Clare has been involved in the new Future of Work movement, planning and implementing the Return to Office for agency's 50 global locations, along with leading collaborations on behalf of EI with Government, wider industry and the not-for-profit sector, in identifying and delivering a sustainable co-working hub network across all regions of Ireland.

Roziah Mohd Rasdi is Associate Professor in the Department of Professional Development and Continuing Education at Universiti Putra Malaysia. She received her PhD in Human Resource Development from Universiti Putra Malaysia Her research interest revolves around the areas of career development, talent and competencies development, and her current research focuses on exploring individual level competencies which are required for leveraging artificial intelligence in organisations. She serves as a reviewer of numerous journals and she sits on the Editorial Advisory Board of the Human Resource Development Review, Human Resource Development Quarterly, European Journal of Training and Development and International Journal of Training and Development. Dr Roziah is a member of the Board of Directors of the Academy of Human Resource Development.

Safa Riaz is Assistant Professor of HRM at the Department of Business Studies, Bahria University, Islamabad, Pakistan. She has published in the areas of HRM such as HRM philosophy, HPWS practices, employee wellbeing and HRM strength.

Maree Roche is Associate Professor and has tribal affiliations to Ngati Raukawa. Maree is a Fellow of the NZ Psychological Society and a Fellow of the Positive Organizational Behavior Insitute (USA). Her research spans three clusters: (1) leadership neuropsychology/mindset of high performance (2) the impact of this on employee wellbeing/positive psychology at work and (3) cross-cultural particularly Māori leadership and employee wellbeing. Maree specifically examines how leaders' psychological mindsets are contagious in organisations and the impact of this on employee and organisational outcomes. Maree's research has highlighted to international audiences the value of understanding and resourcing, psychologically, leaders and the importance of this for employees and organisations as they navigate today's complex and difficult business environments.

Kenneth S. Shultz is Professor of Psychology in the Department of Psychology at California State University, San Bernardino. His MA and PhD degrees are in Industrial and Organizational (I-O) Psychology from Wayne State University in Detroit, Michigan. Professor Shultz teaches classes in I-O psychology, research methods, psychological testing and statistics at both the undergraduate and graduate level. He has published 56 peer-reviewed articles, four books and 18 book chapters on a variety of topics, most recently focusing on aging workforce and retirement issues.

Melanie Simms is Professor of Work and Employment at the University of Glasgow. Her research looks at worker voice, employer representation and skills in the UK and beyond. She recently published What Do We Know and What Should We Do About the Future of Work? with SAGE as part of their series that aims to give accessible introductions to controversial topics. Her most recent funded project has been working with the Scottish Parliament Information Centre to look at how we can involve employers more systematically in policy making around work and employment.

Tse Leng Tham is Lecturer in Human Resource Management at RMIT University. She has published research examining the effects of HRM practices on employee workplace wellbeing and climate in Human Resource Management, International Journal of Human Resource Management and International Journal of Manpower. Tse Leng's research interests lies in the intersection between HRM, wellbeing, workforce sustainability and the future of work, particularly in the frontline healthcare industry.

Lara Thynne is Lecturer in Management at Swinburne University of Technology, Melbourne, Australia. Her research focuses on work stress, wellbeing and violence in the frontline health services sector. She has worked on several industry project and international research project on paramedics.

Andrew R. Timming is Professor of Human Resource Management in the School of Management at RMIT University in Melbourne, Australia. He holds a PhD in Economic Sociology from the University of Cambridge, but now mostly researches at the intersection of evolutionary, social and organisational psychology. Professor Timming is currently the inaugural Registered Reports Editor at Human Resource Management Journal and former Associate Editor at International Journal of Human Resource Management and Human Resource Management Journal. He sits on the Editorial Boards of Human Resource Management, Group and Organization Management and the Journal of Controversial Ideas. He is a member of the Heterodox Academy. His research regularly features in the international news media, including outlets like The Economist, Financial Times, Washington Post, BBC News, The Guardian, Fox News, Bloomberg and the Harvard Business Review, among others.

Keith Townsend is Professor of HRM and Employment Relations at the Department of Employment Relations and Human Resources, Griffith University. He is widely published in the areas of HRM and employment relations; more specifically, his expertise revolves around frontline managers, employee voice and flexible working arrangements.

Meghan Van Portfliet is Lecturer in Management at Cork University Business School and an Associate Member of the Whitaker Institute, NUI Galway. Her research is focused on how whistleblowers can successfully come through their journey, looking at the support of advocacy organisations and how these can shape the journey. She has published her work in journals such as the Journal of Business Ethics and Organization.

Wahed Waheduzzaman is Lecturer in HRM and Organization Studies at the Department of Management and Marketing, Swinburne University of Technology, Australia. His major research interests include corporate governance and stakeholder engagement, business and management, and strategic human resource management.

Ying Wang is Senior Lecturer at RMIT's School of Management. She earned her PhD in Work Psychology from the Institute of Work Psychology, University of Sheffield, UK. Her research focuses on personality and individual differences, diversity and inclusion, and employee wellbeing. She has published in top-tier journals including Journal of Applied Psychology, Annual Review of Organizational Psychology and Organizational Behavior, Journal of Organizational Behavior, among others. She also has over 10 years of consulting experience in psychometric testing, talent assessment and management, and leadership and organisational capability development.

Daniel Wheatley is Reader in Business and Labour Economics at the University of Birmingham, UK. He researches work and wellbeing including job quality, work–life balance and flexible working arrangements, spatial dimensions of work including work-related travel, and other aspects of time use including leisure time and the household division of labour. Dan is author of Time Well Spent: Subjective Well-being and the Organization of Time and Well-being and the Quality of Working Lives, and editor of the Handbook of Research on Remote Work and Worker Well-Being in the Post-COVID-19 Era and Handbook of Research Methods on the Quality of Working Lives.

Foreword

A bend in the road is not the end of the road… Unless you fail to make the turn.

–Helen Keller, in The Story of My Life, 1903

Like Helen Keller, the editors of The Emerald Handbook of Work, Workplaces, and Disruptive Issues in HRM know we are at a bend in the road, and the wise response now is to make the turn. The many types of change and disruption chronicled in this volume are the stuff of everyday life all around the world. As such, they shape the experience of working for employees everywhere. To successfully address the challenges associated with disruptive change will require the full attention and commitment of human resource scholars and students, managers and executives, labour leaders and policy makers. The chapters in this volume signal the need for meaningful change in the way work is designed as well as the objectives to be achieved by human resource management (HRM) and development practices.

This timely collection of chapters by scholars from a variety of countries and diverse perspectives brings to the fore a variety of new challenges to be addressed by organisations in the 21st century – challenges that require new approaches to thinking about, studying and managing employees. In a refreshing departure from the familiar framing of HRM, the volume editors broke away from the familiar approach of organising chapters according to functional activities (e.g. recruitment, staffing, training, compensation, etc.) and instead focus on the many significant disruptions affecting where work is done, how work is done, who is doing the work and even why people work. Rather than looking back to survey knowledge accumulated in years past, this volume asks readers to consider the future. Simply stated, the objectives of the editors are promoting ‘innovative, practical, and forward thinking’ with the hope that the ideas presented will ‘act as a catalyst to encourage discussion and debate’.

Some types of change affecting modern workplaces are evolving slowly and somewhat predictably, but other changes were unforeseen, abrupt and therefore disruptive. Among the many types of disruptions addressed in this volume are demographic changes, globalisation, climate change, digital technology, artificial intelligence and global pandemics. By delving deeply into the implications of such disruptive developments, the editors encourage readers to fundamentally rethink how scholars and practitioners imagine the nature of work and employment in modern organisations.

Taken together, the various chapters reflect the complex, multi-level system within which human resource scholars and practitioners operate. Through close examination of how our embedding system has quickly evolved in unprecedented ways, this volume pushes readers to also consider the potential systemic effects of human resource practices. The approach broadens the range of possible consequences associated with HRM and development activities and encourages us to claim and acknowledge greater responsibility for the positive and negative consequences of such activities for employees, employers, communities and the natural environment.

As the editors rightly conclude in their closing chapter, the disruptions discussed in this volume mean one thing for certain: ‘how we do our work, our notion of what constitutes the workplace, and the role of HRM has changed forever’. The disruptions discussed in this volume mean that advances will be made by new lines of scholarship and ongoing practical experimentation in how work is organised, thereby reinvigorating HRM and development and, ideally, attracting new talent to carry the field foreword.

Susan E. Jackson

Professor Emerita, Rutgers University, USA

Visiting Professor, University of Lucerne, Switzerland

Acknowledgements

We would like to acknowledge the foresight of Niall Kennedy in supporting this handbook and giving us the opportunity to develop this great project. We are also extremely grateful to our chapter authors for their contributions and insights.