Index

New Directions in the Future of Work

ISBN: 978-1-80071-299-7, eISBN: 978-1-80071-298-0

Publication date: 5 November 2021

This content is currently only available as a PDF

Citation

(2021), "Index", Santana, M. and Valle-Cabrera, R. (Ed.) New Directions in the Future of Work, Emerald Publishing Limited, Leeds, pp. 201-209. https://doi.org/10.1108/978-1-80071-298-020211023

Publisher

:

Emerald Publishing Limited

Copyright © 2022 Emerald Publishing Limited


INDEX

Note: Page numbers followed by “n” indicate notes.

Academics
, 55

Accelerator, Covid-19 crisis as
, 147

Achievement organisations
, 171, 173–175

Activity-based work
, 3–4

Ad hoc

employee
, 70

sharing
, 58

Adaptability
, 43

Adaptive leader
, 30

Advanced technologies
, 124–127

Agility
, 43

Algorithm Bias Auditor
, 45

Alliance partners

Alphabet
, 42

Altruism
, 175

Amazon
, 42

Amazon Mechanical Turk
, 5

Ambiguity
, 19, 43

Anxiety
, 38

Apple company
, 42

Arrogant leader
, 30

Artificial intelligence (AI)
, 3, 7, 10, 35, 37, 43, 77, 79, 120, 123, 149, 193

classification in HRM
, 81–82

digitalisation of HRM
, 78–79

in HR management
, 79–81

multilevel framework of AI, HRM, and FoW
, 82–92

Artisan economy
, 146

Augmentation view
, 38

Authentic leader
, 22

Automation
, 41, 143

advanced technologies
, 124–127

anxiety
, 120

impact on employment
, 120

jobs at risk of automation
, 120–123

technological innovation
, 127–127

technologies
, 37–39

Autonomous vehicles
, 35

Autonomy
, 123

Balanced Approaches
, 104

Balanced HRM perspectives
, 104

Behaviours
, 27

Bibliometric analysis with SciMAT
, 2

Big data
, 3, 7, 10

new technological applications
, 77

Bilateralism
, 159

Biotechnology
, 35

Burnout
, 163, 167–170, 173–175

Business leaders
, 23, 48

Cabify
, 24

Capital accumulation effect
, 128

Capital–labour dynamics to dehumanising economic growth
, 154–155

Career
, 2, 4

Casual work
, 5, 60–62, 70

Chief Digital Officer
, 23

Chief Executive Officer (CEO)
, 24, 36

Chief Financial Officer (CFO)
, 23

Chief Information Officer
, 23

Chief Operating Officer (COO)
, 23

CHROs
, 36

Circumplex model
, 167–170

Climate change
, 97, 131, 152

Cloud computing
, 149

Cognitive platforms
, 37

Collaboration
, 43, 72

Collaborative employment
, 66–68

Collaborative innovation
, 108

Collaborative job
, 5

Communication
, 10, 72, 183–186

Compassion
, 175

Competencies
, 3, 22

Complexity
, 19

Compliance

compliance-based HRM approach
, 103

provisions
, 159

Concern
, 31

Conscious organisations
, 171, 175–176, 194

Content creation
, 10

Contract workers
, 69, 103

Core competence of future effective leader
, 28

Core knowledge employees
, 69

Covid-19

COVID-19-induced automation
, 38

FoW and
, 12

pandemic
, 12, 35–36, 46, 129, 181

COVID-19 crisis (2020)
, 102, 107, 194–195

as accelerator
, 147

consequences of covid-19 pandemic for future of work
, 190–191

crises
, 181–182

crisis leadership
, 188–189

policy
, 189–190

research agenda for future of work
, 191

social support, WLB and resilience
, 186–188

strategic diagram of future of work and Covid-19 themes
, 182

work, teleworking, digital transformation, communication and employment
, 183–186

Coworking
, 67

Creative destruction
, 144

Creativity
, 3, 43, 56, 130

Crisis leadership
, 12, 183, 188–189, 191

Crisis management
, 189

Critical soft skills deployment
, 22

Crowd work
, 5

CSR
, 188

Cultural models
, 21

Culture reengineering
, 21

Curiosity
, 43

Customers
, 38

Cyber-physical systems
, 144–145

Cybersecurity
, 43

Data (see also Big data)

analytics
, 43

data-driven approach
, 42

De facto coverage
, 147

Decent work
, 3

Decision-making
, 18

Deep learning
, 37

Design thinking
, 43

Digital emotional intelligence
, 10

Digital leadership
, 22–23

competences
, 23

Digital rights
, 10

Digital skills
, 8–9, 43, 130

Digital teamwork
, 10

Digital technologies
, 19

Digital transformation
, 1, 3, 39, 183–186, 190–191

Digital twins
, 37

Digitalisation

of HRM
, 78–79

of work
, 77

Disciplinary organisations
, 170–171, 172–173

Disciplinary society
, 173

Displacement effect
, 121, 134

Diversity, equity, and inclusion (DEI)
, 45

Downgrading labour market
, 133, 135

Dynamic conservatism
, 46

E-commerce
, 149

E-leaders
, 4

Economic crises
, 181

Economic dimension
, 2

Economic–pragmatic axis
, 4, 20

Education(al)

educational policies
, 2

and training policies
, 48–49

Educators
, 48

Electronic human resource management (E-HRM)
, 2, 7

Embedded CSR
, 188

Emerging markets
, 2

Emotion(al)

control
, 28

emotional–developmental axis
, 4, 20

learning
, 131

management
, 28

support
, 27

Empathy
, 130

Employee(s)
, 38

employee-oriented job
, 5

sharing
, 57–59

well-being
, 106, 163

Employer engagement
, 106

Employer involvement
, 106

Employer participation
, 106

Employment
, 2–3, 55–56, 183–186

forms of
, 57

Energy storage
, 35

Engagement
, 163, 167–170, 173–175

Environmental change
, 145

Environmental crises
, 181

Essential workers
, 36

Ethical behaviour
, 27–28

Ethical-social axis
, 4, 20

Eudaimonia
, 165

Eudaimonic theories
, 165–166

Eudaimonic well-being
, 165, 175–176

European Jobs Monitor (EJM)
, 134

European Union (EU)
, 124

Even satisfaction
, 2

Expatriates
, 2, 4

Face-to-face jobs
, 146

Facebook
, 42

Fear
, 191

Filesharing
, 38

Financial crisis (2007–2009)
, 36, 181

Fiverr
, 5

Flatter hierarchical structures
, 149

Flexibility
, 2

Flexible work arrangements
, 2–3, 185

Food delivery services
, 65

Formal education
, 122

Fourth Industrial Revolution (4IR)
, 35, 37

Frustrated leader
, 30

Future effective leader, core competence of
, 28

Future of industrial relations
, 151–155

Future of jobs
, 1

Future of labour markets
, 144–151

Future of work (FoW)
, 1, 3, 35, 55, 77, 170, 181

covid-19 pandemic for
, 190–191

digital disconnection debate
, 10–11

digital skills
, 8–9

gig work
, 5–6

human resource discipline
, 7

leaders
, 3–4

organisations willing to compete in
, 4–5

self-employed platform workers
, 8

social support
, 12

technological sphere of
, 1–2

telework covers aspects
, 2–3

Future workforce structure
, 1

Futures-thinking
, 131

Gender
, 3

Genetics
, 35

Gig economy
, 1–3, 10, 35

Gig work
, 5–6, 10, 185

Gini index
, 147

Global financial crisis
, 147

Global Leadership and Organizational Behavior Effectiveness (GLOBE)
, 29

Globalisation
, 5, 152, 159

Google (see Alphabet)

Government social policy reforms
, 100

Great Lockdown
, 181

Happiness
, 163, 166–167, 173–175

Harmony
, 32

Harvard Business Review Analytic Services (HBRAS)
, 39

Harvard Business Review blog article
, 30

Harvard model
, 106

Health crises
, 181

Hedonic happiness
, 166–167

Higher education
, 183

Home-based work
, 3–4

Human Bias Officer
, 45

Human labour
, 123

Human resources (HR)
, 78

analytics
, 7

Architecture model
, 100, 101

Data Detective
, 45

data mining
, 11

strategies
, 9

Human resources management (HRM), 4–5, 23, 78, 97, 193 (see also Talent management (TM))

AI classification in
, 81–82

AI in
, 79–81

Humanised workplace
, 170

Human–Machine Teaming Manager
, 48

ICT
, 122

ICT-based mobile work
, 5, 63–65

ILO Fundamental Principles and Rights at Work
, 152

Impotent leader
, 30

In-depth analysis
, 4

Income inequality
, 1

developments
, 147

Individual employee perspective on vulnerable workers
, 108–109

Industrial relations
, 1–2

capital–labour dynamics to dehumanising economic growth
, 154–155

future of
, 151

structural changes impact on institutions and ILO standards
, 151–154

Industrial revolution
, 77, 143

Industrial robots
, 122

Information processing
, 10

and communication
, 56

Information technology (IT)
, 3

Innovation
, 3, 72, 143

Inside vulnerable workers
, 193

Integrated problem-solving
, 131

Integrity
, 27

Intelligence
, 81

Interim management
, 5, 62–63

Intermittent casual work
, 60

International Labour Office
, 189

Internet
, 19

Internet of Things (IoT)
, 7, 35, 37, 120

Interpersonal thinking
, 131

Job creation
, 1

in upcoming years
, 136–137

Job Creation and Local Economic Development Report
, 38

Job quality
, 1, 3

major changes in
, 146–147

Job(s)
, 119

destruction
, 1

insecurity
, 2

job-based employees
, 102–103

polarisation
, 2–3, 9, 132–137

at risk of automation
, 120–123

satisfaction
, 2, 167–170, 172–173

security
, 63

sharing
, 5, 59–60

structural changes impact on
, 144–147

Knowledge-based economies
, 5

Labour

codes
, 60

covers themes
, 3

Labour markets
, 2–3, 10

future of
, 144

impacts on wages versus profits, and income distribution
, 147–148

significant changes in skill requirements
, 148–151

structural change patterns in
, 132–137

structural changes impact on jobs
, 144–147

Laid-off employees
, 36

Leaders
, 3–4, 19–20

values
, 2

Leadership
, 2, 12, 20, 191

competencies
, 188

effectiveness
, 185

more leadership competencies for future
, 24–28

more on values and transformational leaders
, 28–30

new leadership competencies
, 22–24

transformational leadership revisited
, 20–22

and value of values
, 31–32

Life-sustaining workers
, 36

Lockdowns
, 181

Long-term unemployed workers
, 110

Machine learning (ML)
, 7, 37, 81–82, 123

algorithms
, 45

Macro-TM approach
, 48

McKinsey Global Institute (MGI)
, 35

Medium-scope well-being
, 165

Medium-skilled jobs
, 9

Member States (MS)
, 134

Micro-management
, 25

Mid-quality jobs
, 134

Middling labour market
, 135

Mindfulness
, 2, 175–176

Mixed-jobs
, 5

Mobile banking
, 126

Mobile devices
, 3

Mobility
, 37

Movement capital
, 103

Multilateralism
, 159

Multilevel framework of AI, HRM, and FoW
, 82–92

NAFTA agreement
, 159

Negative ones
, 163

Net emigration rate
, 151

Netflix
, 42

Neuroscience
, 28

Neutral emotions
, 176

New forms of work

casual work
, 60–62

collaborative employment
, 66–68

employee sharing
, 57–59

implications
, 73–74

interim management
, 62–63

job sharing
, 59–60

managing increasingly diverse workforce ecosystem
, 68–72

platform work
, 65–66

and potential impact on workers and employers
, 57

telework and ICT-based mobile work
, 63–65

voucher-based work
, 60

New multilateral system
, 158–160

Non-cognitive competences
, 130

Non-cognitive skills
, 130–131, 193–194

Non-routine tasks
, 146

Occupations
, 119

Older workers
, 2

On-demand work
, 5

On-demand workforce models
, 44

Online banking
, 126

Organisational effectiveness
, 106

Organisational management
, 10

Organisational networks
, 193

Organisational perspective on vulnerable workers
, 107–108

Organisational research
, 167

Organisational support
, 193

Organisations
, 170, 194

achievement
, 171

conscious
, 171

disciplinary
, 170–171

well-being and
, 171–176

Outside vulnerable workers
, 103–106, 193

Pandemic
, 39

Passion
, 173–174

Peace of mind
, 166, 175–176

People analytics
, 11

Perceptions
, 182

Performance
, 2, 4

management process
, 25

Personal labour services
, 65

Personal Mastery, Integrity and Results Generation model (PIR model)
, 25, 192

Pheriperal CSR
, 188

Platform work
, 5, 65–66, 70

Policy
, 12, 182, 189–190

innovation scenario
, 157–158

policy-makers
, 48, 55

Political changes
, 5

Political sphere
, 2

Portfolio work
, 5

Positive psychology
, 174

Positive thinking
, 28

Practitioners
, 55

Precarious employment
, 3

Principles of Responsible Investment
, 160

Prioritisation
, 43

Problem-solving
, 10, 56

Productivity effect
, 121, 127, 134

Profitability
, 107

Psychological well-being
, 165

Regional Comprehensive Economic Partnership
, 159

Reinstatement effect
, 128

Reinventing jobs as fusion between humans and technology
, 47–48

Reliability
, 31

Remote offices
, 38

Resilience
, 43, 56, 130, 186–188

Reskilling to address talent gaps
, 43–44

Resource model
, 143

Respect
, 27

Robotics
, 35, 37

Robots tax
, 1

Routine-Biased Technical Change (RBTC)
, 133

Routine-biased technology
, 9

Sadness
, 191

Safety
, 10

Science mapping analysis
, 182

SciMAT

bibliometric analysis with
, 2

tool
, 182

Seesaw effect
, 30

Seismic proportions effects of COVID-19
, 36

Self-awareness
, 131

Self-disruption
, 10

Self-employed platform workers
, 8

Self-employed workers
, 110

Self-employment oriented job
, 5

Self-management
, 43

Self-service systems
, 102

Semi-supervised learning
, 82

Shifts in sectoral structure of employment
, 144–146

Short-term well-being
, 165

SHRM approach
, 100

Skill-Biased Technical Change (SBTC)
, 132–133

Skills
, 3

mismatch
, 2

significant changes in skill requirements
, 148–151

Smart technologies
, 77

Sociability
, 123

Social cohesion
, 1

Social crises
, 181

Social learning
, 29, 131

Social networks
, 19

Social Policy

discipline
, 101

of vulnerable workers
, 193

Social protection

systems
, 1

unequal coverage of
, 154

Social researchers
, 6

Social support
, 12, 72, 182, 186–188, 191

Societal developments
, 97

Societal perspective on vulnerable workers
, 109

Societal well-being
, 106

Socio-economic changes
, 5

Socio-emotional skills
, 130

Soft skills
, 24

Spiritual dimension
, 4

Spirituality
, 2, 4, 23

STEM skills
, 149

Strategic Balanced Theory
, 104

Strategic employee sharing
, 58

Strategic HR Business Continuity Director
, 45

Strategic management consultant
, 102

Strategic positions identification
, 39–40

Strategic thinking
, 131

Stress
, 2

Structural changes impact on jobs
, 144–147

Sub-Saharan Africa
, 150

Supercomputing
, 37

Superminds
, 48

Supervised learning
, 82

Supply-oriented approach
, 105

Support
, 27

Systems-thinking
, 131

Talent
, 36–37, 40–41

acquiring talent in virtual context
, 44–45

analytics
, 42–43

development
, 2, 4

gap analysis
, 42–43

identification
, 2, 4

predicting talent needs
, 41–42

Talent management (TM)
, 2, 4–5, 37

acquiring talent in virtual context
, 44–45

education and training policies
, 48–49

emerging TM challenges
, 39

identifying strategic positions
, 39–40

improving employee experience
, 46–47

keep watchful eye on diversity
, 45–46

performing timely talent gap analysis
, 42–43

predicting talent needs
, 41–42

reinventing jobs as fusion between humans and technology
, 47–48

reskilling to address talent gaps
, 43–44

rise of automation technologies
, 37–39

understanding emerging skills requirements and talent
, 40–41

Task-approach, 123n2

Task-oriented behaviours
, 189

Tax specialist
, 102

Team leaders support
, 27

Technological change
, 3, 77

Technological developments
, 3, 6–7

Technological disruptions
, 152

Technological innovation
, 97, 102, 127

Technological nature of work
, 55–56

Technological progress
, 119

Technological revolution
, 35

Technology/technologies
, 5, 119, 143, 146

companies
, 48

job creation in upcoming years
, 136–137

job polarisation and other patterns of structural change in labour market
, 132

present and future of work
, 120–129

recent patterns of structural change at European and national level
, 133–134

recent patterns of structural change at regional level
, 134–136

reinventing jobs as fusion between humans and
, 47–48

skills for present and future
, 130–131

technology-driven production processes
, 130

Telework
, 2, 6, 63–65, 12, 158

challenges caused by
, 72

Teleworking
, 3, 12, 126–127, 183–186, 190–191

3D printing
, 35, 37

Tipping point approach
, 22

Traditional employees
, 69

Traditional human resource management function
, 55

Transformational leaders, values and
, 28–30

Transformational leadership
, 20–22

Trickle-down economics paradigm, 133n5

Trust
, 31–32

Twenty-first century leadership
, 19, 32

Uber
, 24

Uncertainty
, 191

Unequal coverage of social protection
, 154

Unions
, 3

Unsupervised learning
, 82

Upgrading labour market
, 133, 135

Upwork
, 5

Values
, 2, 21

leadership and value of
, 31–32

and transformational leaders
, 28–30

values-thinking
, 131

Videoconferencing
, 38

Virtual and augmented reality
, 37

Virtual leadership
, 10

Visionary leadership
, 22–23

Volatility
, 19

Volatility, uncertainty, complexity, and ambiguity (VUCA)
, 19–20

Voucher-based work
, 5, 60–61, 70

Vulnerability
, 97

Vulnerable employee groups
, 191

Vulnerable workers
, 2, 97

HRM of
, 106–107

HRM of ‘The Happy Few’
, 99–101

individual employee perspective on
, 108–109

institutional approach to HRM
, 97–98

organisational perspective on
, 107–108

outside vulnerable workers
, 103–106

societal perspective on
, 109–110

inside vulnerable workers
, 101–103

Wage
, 1

inequality
, 2–3

Weaking labour protection systems and institutions
, 153–154

Well-being
, 1, 163–164, 177–178

context free
, 164–165

disciplinary organisations
, 176–177

eudaimonic theories
, 165–166

happiness
, 166–167

job satisfaction, engagement, burnout and workaholism
, 167–170

and organisations
, 171–176

research
, 163

Work
, 12, 143, 182–186, 190–191

engagement
, 169

forms
, 5

present and future of
, 120–129

unequal application of fundamental Principles and rights at
, 152–153

work-related subjective well-being
, 167

Work from home (WFH)
, 36, 46

Work-life balance (WLB)
, 12, 57, 184, 186–188

Work-life conflict
, 2

Workaholism
, 163, 167–170, 173–175

Workers
, 48

cooperatives
, 67

worker-driven balance
, 57

Workforce
, 4

analytics
, 11

Workforce ecosystem

challenges caused by telework
, 72

different policies for different segments
, 68–72

managing increasingly diverse
, 68

Working-age population
, 143

Workplaces
, 194

employee well-being in
, 163

World Economic Forum (WEF)
, 35, 125

Youth under-employment
, 144