Index

Emotion Management and Feelings in Teaching and Educational Leadership

ISBN: 978-1-78756-011-6, eISBN: 978-1-78756-010-9

Publication date: 28 May 2019

This content is currently only available as a PDF

Citation

(2019), "Index", Oplatka, I. and Arar, K. (Ed.) Emotion Management and Feelings in Teaching and Educational Leadership (Studies in Educational Administration), Emerald Publishing Limited, Leeds, pp. 277-286. https://doi.org/10.1108/978-1-78756-010-920191007

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Selection, Editorial Matter, and Introduction Izhar Opkatka and Khalid Arar


INDEX

Achievement
, 19–20, 118

long-term goal
, 47, 65

personal and interpersonal
, 72

self-achievement
, 272

students’ long-term
, 56, 60

of team’s objectives
, 153

Action
, 27, 33–34, 37, 252, 258, 262

plans
, 76, 156

quick-tempered
, 229

readiness
, 29, 32

social
, 33, 37

tendencies
, 31

Adaptability
, 274

adaptability EI
, 198

Adrenaline rush
, 1, 17

Affect(s)

affect-cognitive theory
, 218

forms
, 29

nature of emotions
, 30–34

nature of feelings and moods
, 29–30

theory
, 95, 218

Affection
, (see also Caring), 29, 33, 152, 248

affective-neutral relationship
, 19

aspects
, 28

empathy
, 18

relationship
, 19

Affects and emotions (AE)
, 94–95

American Islamic schools
, 134, 137–140, 143, 147

leaders
, 139–140

women leading
, 138–139, 143

American Muslim community
, 134, 137

Anger
, 2, 13, 16–18, 30, 37, 74, 95, 114, 120, 122, 127, 134–135, 141, 179, 185, 187–188, 197, 209–210, 216, 225, 240

Appraisal

analyses and modelling
, 31

emotion
, 35–38, 40

process
, 32, 36

theories of emotions
, 30–31

Arab deputy-principals
, 4

data analysis
, 119

deputies’ emotional regulation in era of reform
, 115–117

findings
, 119–127

in Israel
, 113

methodology
, 118

research population
, 119

semi-structured interview
, 118–119

sociocultural context of research
, 117–118

Arab education system
, 115, 117, 119

Ascription
, 19–20

Assertiveness
, 107, 127, 265

Authority
, 35, 37, 139, 178, 187–188, 212

claims to
, 135

formal
, 152

headteacher’s
, 40

leadership
, 5, 190

local
, 76, 205

managerial
, 12

unprecedented
, 20

Autocracy
, 20

Awareness
, 1, 3, 13, 76, 82, 85, 95, 115, 223–224, 269

conscious
, 160

emotional
, 49, 106, 153–154, 165–166

emotional self-awareness
, 79–80

of personal needs and feelings
, 263

self-awareness
, 49, 93, 265, 269

social
, 49

Bartlett’s test of sphericity
, 54

Behavior
, 80, 123, 181, 219, 273–274

empathy
, 18

responses
, 31, 33

Benevolence
, 5–6, 237, 240–241, 244, 247–248, 252–253

Blameworthiness
, 223–228, 230

Calmness
, 127, 248, 253

Caring
, 1, 13, 15–17, 135, 208, 210

attitude
, 211

community
, 94, 100

emotional work
, 146

teachers
, 249

Challenged feeling
, 186

Chilean educational context and characteristics of teachers
, 241–242

Chinese teacher emotions
, 15, 48, 51

Classroom teaching, emotion management in
, 55–56

Cognition
, 1, 17, 29, 33, 93–95, 239–240, 262, 269

analysis
, 31

cognitive-behavioural theory
, 218

component
, 4

emotion theories
, 31

empathy
, 18

learning
, 114

Colleagues
, 62, 249–250

personal well-being
, 250–251

Shanghai teachers’ priority work during interactions with
, 58–60

teachers’ trust in
, 248

Collective orientation
, 1, 19, 117

Compassion
, 1, 13–14, 18, 20, 81–84, 114, 116, 126

Competence(s)
, 5, 152, 156, 222, 237, 240–241, 244, 248, 251–252, 264

emotion management
, 58

emotional
, 152–154

empathetic
, 17

teachers’ emotional
, 49

Constructive discontent
, 80–82

Constructivist emotion theories
, 30–31

Continuing professional development (CPD)
, 177

Coping (emotion-evoking event)
, 4, 30, 32, 70, 77–78, 81–82, 85–86, 198, 211

Counter-transference
, 36

Covert coalitions
, 36

Creativity
, 1, 72, 80–82, 117, 265

Critical incident technique (CIT)
, 5, 181, 243

Critical incidents (CI)
, 176

Figaro’s CIs case
, 183–184

leadership–school culture interactions through
, 182

Quincy’s CIs case
, 182–183

Remmy’s CIs case
, 184

Cross-cultural differences, effect of
, 93

Crystallisation
, 77

Cultural/culture
, (see also National culture), 2, 12, 75, 137–138, 203–207, 260, 274

context
, 134

cultural-cognitive element
, 39

cultural-cognitive pillar of institutionalisation
, 40

dimensions
, 200

on emotions
, 5

impact on emotions
, 199–200

motives
, 203

rules
, 28

willpower and
, 259–260

Decision making process
, 93, 99–100, 104

Defamation
, 223–224, 227, 230

Deliberativeness
, 223, 228

Democracy
, 20

Denial
, 36–38

Deputies’ emotional regulation
, 115–117

Deputy-principals
, 116, 118, 120

Disappointment
, 14, 114, 185, 188–189, 240, 271

Discomforted feeling
, 185–186

Disgusting
, 30, 95

Disrespected feeling
, 185, 188–189

Education(al)
, 2–3, 96, 147

administration
, 12

community
, 153

institutions
, 28

leaders
, 2, 17, 19, 274

management
, 3–4

reforms
, 114

research
, 136–137

researchers
, 17

system
, 96, 117

Educational leadership
, (see also Leadership), 2, 11, 33, 137, 154, 258, 260

emotion in
, 17–18

and management
, 2

Educator emotion

challenging ponderings
, 20–21

in educational leadership
, 17–18

ponderings about emotion, contexts and schools
, 18–20

research on teacher emotion
, 13–16

Educators
, 3–5, 160, 200, 212

Emotion(al)
, (see also Feeling(s)), 1, 3, 11, 18–20, 28–29, 93–95, 134, 147, 179, 197, 215–216, 218, 240–241, 270

and affects
, 104

appraisal processes
, 35

awareness of others
, 79–80

basic emotion theories
, 30

at beginning
, 202–203

as burdens
, 143–144

competences
, 152–154

components
, 4, 93

decision-making process
, 92

development
, 114

display rules’ of organisation
, 179

in educational leadership
, 17–18

emotion-evoking event
, 31, 37

emotionally fluent
, 144–145

expression
, 115

faith, culture and
, 203–207

honesty
, 179–180

hypocrisy
, 179

interpersonal guidelines
, 49

language
, 116

and legitimacy of schools as institutions
, 39–40

nature
, 30–34

as nurturing
, 141–143

performance
, 135

reactions
, 1

relationships
, 49

as resistance
, 145–146

response
, 223–224

rules
, 15–16, 20

self-awareness
, 79–80

self-expression
, 79–80

self-knowledge
, 156

self-regulation
, 156

shame
, 216–217

silence
, 179

social defences in management
, 38

woundedness
, 2

Emotional intelligence (EI)
, 93, 116, 154, 198, 263

skills
, 70

testing for
, 71–74

Emotional labor/labour (EL)
, 48, 71, 115, 179, 198

policy, patriotic ideals and
, 207–209

in teaching
, 15

Emotional leadership
, 145–146, 152

in high complexity schools
, 156–157

Emotional management
, (see also Female school leader), 49, 70

in classroom teaching
, 55–56

in professional learning community
, 56–57

of school leaders
, 152

Shanghai teachers’ choices
, 60–63

strategies
, 54–55, 57–58

Emotional regulation (ER)
, 100–102, 197–198

Emotionality
, 134–135, 139–140

collective
, 136

expertise
, 138

of leaders
, 263

proficiency
, 147

Empathy
, 17–18, 57, 93, 152

EQ Map
, 3–4, 69–77, 86–87

registers
, 81

scale
, 79–80

scores
, 82–83

EQ Scoring Grid
, 73, 78

Ethical commitment
, 4, 151, 159–162, 167

Excitement
, 1, 17–18, 95, 134–135

Face-to-face

interactions
, 19

interviews
, 75, 221

semi-structured interviews
, 261

Faith
, 5, 83, 139, 143, 195, 203–207, 220, 273

faith-based identity
, 147

faith-based norms and behaviours
, 138

faith-based school contexts
, 134

faith-based school leadership
, 147–148

Fear
, 2, 4, 30–31, 95, 114, 116, 125, 135, 141–142, 165, 197–198, 203, 216

and control
, 75

of failure
, 2, 17, 83, 209–210

of Islamophobia
, 139

Feeling(s)
, 3, 28–29, 116, 152–153

challenged
, 189

discomforted
, 185–186

disrespected
, 185, 188–189

nature
, 29–30

overwhelmed
, 186

Female school leader
, (see also Emotional management)

competencies
, 80–82

current environment
, 77–79

emotional intelligence and leadership
, 71

EQ map
, 86–87

EQ scoring grid for Julie
, 78

findings
, 77

literacy
, 79–80

methodology
, 75–77

Ofsted inspections and special measures
, 74–75

outcomes
, 84–85

review of literature
, 70–71

testing for emotional intelligence
, 71–74

values and beliefs
, 82–84

Feminist research
, 140

Field theory
, 259

General health
, 84–85

Global Leadership and Organizational Behavior Effectiveness (GLOBE)
, 260

Gratitude
, 185, 187–188, 240

Grounded theory
, 260

Grup de Recerca en Orientació Psicopedagogica model
, 153–154

Happiness
, 18, 30, 60, 104, 210, 216, 240

Headteacher
, 3, 30, 38, 40, 70, 74–75, 79

emotional responses
, 85

in England
, 76

female
, 70–71, 76

Hesitation
, 145, 223–224

Highly complex schools, emotional management in

emotional competences
, 152–154

emotional leadership in
, 156–157

leadership orientation
, 162–164

organisation of school and service to families
, 166–16

practices of emotional leadership in school
, 164

professional identity
, 160–161

results
, 160

sample
, 157–158

school principal and self-management
, 154–156

self-knowledge and professional formation
, 164–166

social and ethical commitment
, 161–162

study
, 157

tool
, 158–159

Honesty
, 5, 237, 240–241, 248, 251–252, 267

Hurt
, 37, 123, 125, 127, 185, 188–189

Immigration and Naturalization Act (1965)
, 137

Implication (emotion-evoking event)
, 32

In-depth interviews
, 157–158, 244, 261

Individual orientation
, 19

Innovativeness
, 20

Institutional

primary task
, 39–40

rules
, 28

Institutionalisation
, 39–40

Integrated schools
, 200

Integrity
, 82–84

Intentionality
, 80–82

Inter-coder reliability
, 221–222

International Institute for Restorative Practices approach (IIRP approach)
, 94–95

Interpersonal

connections
, 80–82, 86

levels
, 49

rules
, 29

Interviews
, 261

face-to-face
, 75, 221

face-to-face semi-structured
, 261

in-depth
, 157–158, 244, 261

in Liberia
, 96

Intuition
, 82–84

Joy
, 1, 4, 17, 95, 120, 134–136, 141, 152–153, 197

Junior high school teachers in Shanghai, China

choices of emotion management strategies
, 60–63

classroom teaching
, 55–56

emotion management and professional agency
, 48–50

findings
, 54

literature review
, 48

methods
, 52

mixed-methods research design
, 52–53

momentary emotion management vs. long-term mood regulation
, 57–58

priority work
, 58–60

professional agency studies and teacher emotion
, 50–51

professional learning community
, 56–57

survey construct and analysis
, 53–54

work settings and professional relationships
, 51–52

Kaiser-Meyer-Olkin test (KMO test)
, 54

Leadership
, (see also Emotional leadership; Principalship), 17, 71, 92–95, 97, 136, 139, 178–179, 197, 239, 258–259, 264, 275

actions
, 28

approach
, 97–98

leadership–school culture interactions
, 182–184

orientation
, 159, 162–164

strategy
, 148

Learning process
, 58, 63, 114, 143, 239

Liberia
, 92, 95–96, 100–101, 105

comparison between each of positions in SDWs in
, 103

culture in
, 104

demographic information about Liberian participants
, 111

interviews in
, 97

Life events
, 77–79, 83, 86

Local phenomena
, 199

Long-term mood regulation
, 3, 54, 57–58, 64

Long-term oriented planning
, 56, 60

Masculinity
, 128, 135

Member checking
, 222

Mental health
, 268

Middle-level leader emotional intelligence
, 17

Mindfulness
, 81, 269

Ministry of Education (MOE)
, 96, 104, 107, 115, 180, 202

Ministry of National Education (MoNE)
, 200–201

Miserableness
, 223–224, 226–228

Mixed-methods research design
, 52–53

Modern values
, 12–13

Modernisation process
, 11–12

Modernism
, 12

Momentary emotion management
, 54, 57–58

Moods
, 1, 3, 28–30, 54, 64, 80, 269

Motivation(s)
, 32, 34, 50, 81, 93, 127, 199, 211, 219, 262–263

limitations
, 258

self-motivation
, 156

streams
, 265

Mukhtar
, 205

Muslim women mobilising emotionality

burdens, emotions as
, 143–144

emotionally fluent
, 144–145

findings
, 141

literature review
, 134–139

methodology
, 139–140

nurturing, emotions as
, 141–143

resistance, emotions as
, 145–146

National culture
, 137, 259–260

emotion display rules
, 190

T&T
, 188

Native cultures
, 260

Negative beliefs
, 270

Negative-emotion expression
, 15

New principals’ emotions
, 177–178

affected by unfamiliar
, 185–187

being wounded
, 188–189

CIT
, 181

findings
, 184

in interactions with inherited school cultures
, 185

leadership–school culture interactions
, 182–184

methods
, 180–181

professional challenges
, 175–176

safe to share
, 187–188

T&T context
, 180

T&T primary education system
, 180

T&T principals
, 176–177

theoretical framework
, 177–178

Non-cognitive model
, 198

Normative element
, 39

Ofsted inspections and special measures
, 74–75

Openness
, 5, 237, 241, 248, 251–252

Optimal performance
, 77, 84–85

Organisation(al)

processes
, 1

research on shame in
, 218–220

routines
, 35

rules
, 28

of school and service to families
, 166–167

shame
, 223–224

socialisation
, 175

Organising in schools
, 28

emoting and affective content of social actions
, 34

emotion process and legitimacy of schools as institutions
, 39–40

forms of affect
, 29–34

nature of affects
, 29

social defences
, 35–38

Outlook of individuals
, 82–84

Palestinian Arabs in Israel (PAI)
, 92, 96

demographic information about
, 112

principals
, 98

Parents
, 100, 105, 121, 177, 183, 185, 189, 201, 265, 268

characteristics
, 156

emotional support to
, 142

Shanghai Teachers’ priority work during interactions with
, 58–60

Passion
, 1, 15, 17, 135–136, 197

Patriotic ideals
, 207–209

Peer debriefing
, 221–222

Personal

level
, 49

power
, 82–84

pressures and satisfactions
, 77–79

routines
, 35

rules
, 28

Physiological responses
, 3, 30

Pleasant emotions
, 1, 117

Policy
, 207–209

makers
, 264

Political context
, 98, 134

Positionality
, 261

Positive-emotion expression
, 15

Post-9/11 context
, 146

of anti-Muslim sentiment
, 140

Practices of emotional leadership in school
, 159, 164

Predictability
, 32, 240–241

Primary school(ing)
, 51, 106, 158–159, 180, 201, 243–244

Principal(s)
, (see also Leadership; Turkish principals), 17

address problems and providing advice to teachers
, 247–248

care and support teacher
, 246

principal–subordinate interactions
, 114

principal–teacher interactions
, 17

providing positive welcome to new teachers
, 246

transformational behaviours
, 17

value in teachers
, 245–246

Principalship
, 114, 178, 184

effects of shame in
, 220

school
, 216, 230

Private system
, 241

Privatisation
, 242

Professional

agency
, 48–51

emotion management in professional learning community
, 56–57

formation
, 164–166

identity
, 4–5, 159–161

relationships
, 51–52

Projective identification
, 34

Psychoanalytic theories
, 218

Psychological

changes
, 3, 31, 33

responses
, 28, 30

Public financing system
, 241

Q-Metrics
, 72, 81

Quality of life
, 84–85

Quasi-market dynamics
, 241–242

Rational decision-making process
, 92

Rationality
, 93–95

Reappraisal strategy
, (see also Appraisal), 199, 203, 206

Regression
, 35–36

Regulative element
, 39

Relationship

management
, 49–50

quotient
, 84–85

Relevance (emotion-evoking event)
, 32

Relief
, 1, 17, 38, 204, 206, 211

Repentance
, 223–228

Repression
, 16, 18, 36

Resilience
, 80–82, 262–263

Resistance
, 37–38, 50, 122, 139, 259, 275

act of
, 143, 145–146

emotions as
, 145–146

modes
, 147

Responsible decision making
, 49–50

Restorative affects
, 222–224, 228–229

Restorative approach to valuing emotion management

decision making
, 99–100

demographic information about Liberian and PAI participants
, 111–112

emotional regulations
, 100–102

findings
, 97

implications for future research
, 108

leadership, emotions and rationality
, 93–95

leadership approach
, 97–98

method
, 95–97

principals’ gender differences
, 106–107

restorative practices framework
, 102–105

school principals’ roles
, 105

Tompkins’ Affect Theory
, 106

Restorative leadership approach (RL approach)
, 92

Restorative practices (RP)
, 92

framework
, 94–95, 102–105

Social Discipline Window
, 94

Restraint
, 121, 123, 126, 224

emotional
, 16

temporary
, 121

Sadness
, 30, 136, 160–161, 216

Satisfaction
, 1, 4, 17, 77–79, 84, 135, 152–153, 197, 210, 237, 248, 251, 253

Scholarship
, 3, 136, 139, 147

School(s)
, 18–20

community
, 141

culture
, 177

leaders
, 58–60, 136

leadership
, 70, 154

management
, 116–117

organisation and service to families
, 166–167

principals
, 105, 154–156

teachers’ trust in school leaders
, 244

Self-awareness
, 49–50, 93, 265, 269

Self-conscious emotions
, 216, 218, 231

Self-control
, 16, 228–229, 263, 267–268

Self-esteem
, 13, 57, 72, 219, 268

Self-government
, 125–126

Self-knowledge
, 155, 164–166

Self-management
, 49–50, 154

assumption of office
, 156

control of stress
, 155–156

self-knowledge
, 155

Self-motivation
, 156

Self-regulation
, 93, 207, 263

Semi-structured interviews
, 75–76, 118–119, 201, 221, 261

Sense-making

processes
, 31

sense-making/interpretation/appraisal
, 40

Shame
, 5, 216–218

cross-cultural studies
, 231

data collection and data analysis
, 221

emotional response
, 224

emotions
, 215–216

findings
, 222

inter-coder reliability
, 222

meaning
, 222–224

member checking
, 222

methodology
, 220

participants
, 220–221

peer debriefing
, 222

questions included in semi-structured questionnaire
, 236

research on shame in organisations
, 218–220

restorative affects
, 228–229

school principals
, 229–230

Shanghai Municipal Education Commission
, 52

Shanghai teachers

choices of emotion management strategies
, 60, 63

emotions and emotion management strategies
, 53, 55–57

work settings
, 51–52

Significance (emotion-evoking event)
, 32

Single-case study method
, 201

Situational Theory
, 92

Social actions
, 3, 28, 37

emoting and affective content
, 34

Social awareness
, 49–50

Social cohesion and inclusion
, 166

Social commitment
, 159, 161–162

to community
, 4–5

Social construct
, 118, 211

Social contexts
, 117–118, 134, 154, 160, 218, 240

Social defences
, 35

covert coalitions
, 36

denial
, 36–37

in management of emotion process
, 38

personal and organisational routines
, 35

regression
, 35–36

repression
, 36

resistance
, 37

splitting and projection
, 37–38

Social Discipline Window (SDW)
, 94, 102

Social justice
, 4–5, 157, 162, 167

advocacy
, 136

leadership
, 18

Social phenomena
, 140, 199

Social responses
, 3, 28–31, 33

Social skills
, 93, 152, 154, 156, 167

Societies
, 2–3, 92, 217, 220

Arab
, 20

collectivist transitional
, 91

individualistic
, 19

traditional
, 11–13, 21, 115–116

Sociocultural context of research
, 117–118

Special measures
, 70, 74–75, 84

Splitting and projection
, 37–38

Stress control
, 155–156

Students

and leadership
, 136

long-term achievement
, 56, 60

Shanghai teachers’ priority work during interactions
, 58–61

Suppression
, 2–3, 15–16, 21, 114, 117–120, 123, 126, 179, 190, 199, 203

Surprise
, 30, 185–186

Sympathy
, 57, 63

Syrian Civil War
, 196

Syrian Refugees, Turkish experience with
, 200

Teacher(s)
, 19, 115–116, 136, 238

emotion management
, 48–50

emotional labour
, 48

social emotional competence model
, 49–50

teacher–leader interaction
, 52

teacher–students relationships
, 16

teacher–teacher interaction
, 52

Teachers’ trust
, 237–241

associated teacher’s emotions
, 248, 250

Chilean educational context and characteristics
, 241–242

in colleagues
, 248

initial welcome and support for new teachers
, 248–249

literature review
, 238

methodology
, 243–244

personal well-being of colleagues
, 250–251

principals address problems and providing advice to teachers
, 247–248

principals care and support teacher
, 246

principals providing positive welcome to new teachers
, 246

principals value
, 245–246

providing support, advice and help to teachers
, 249

results
, 244

safeguard information
, 250

in school leaders
, 244

transparent and direct
, 249–250

Temporary education centers (TECs)
, 200–201

Tompkins’ Affect Theory
, 106

Traditional societies
, 2, 11, 18

Traditional values
, 12–13, 20

Traditionalism
, 12

Transference
, 36

Transgression
, 39, 217, 231

Trinidad and Tobago principals (T&T principals)
, 176–177

context
, 180

primary education system
, 180

Triune of consciousness
, 29

Trust
, (see also Teachers’ trust), 17, 237–238

as dynamic phenomenon
, 239–240

and emotions
, 240–241

radius
, 82–84

in school context
, 238–239

in teachers
, 245–246

Turkish education system
, 196

Turkish principals
, 215

cross-cultural studies
, 231

findings
, 222–229

methodology
, 220–222

questions in semi-structured questionnaire
, 236

research on shame in organisations
, 218–220

school principals
, 229–230

shame
, 216–218

Turkish school leader in Syrian Refugee School
, (see also Female school leader and emotional management)

emotions, faith and culture
, 203–207

emotions and school leadership
, 197–200

emotions at beginning
, 202–203

findings
, 202

methodology
, 201–202

policy, patriotic ideals and EL
, 207–209

Uniqueness of context
, 199

Volition
, 29, 33, 262

West African Senior Secondary School Certificate Examination (WASSSCE)
, 96

Willpower
, 6, 258–259, 262–263, 268–269

adapting principles or values to behaviour
, 273–274

adverse effect in person’s life
, 270–271

changing behaviour according to principles or values
, 272–273

and culture
, 259–260

dealing with negative thoughts
, 269–270

development
, 269

factor affecting work
, 263–264

findings
, 262

indispensable
, 264–265

influencing personality
, 265–267

in job
, 267–268

positionality
, 261

rating
, 272

research design
, 260–261

sample
, 261

Women

leading American Islamic schools
, 138–143, 146

principals
, 116

Work pressures and satisfactions
, 77–79

Wounding
, 5, 180, 188–190

Prelims
Introduction
Section I: Culture and Context in the Study of Emotion in Education
Chapter 1 A Call to Study Educator Emotion as a Contextualised Phenomenon
Chapter 2 Organising in Schools: It’s All About Emotion
Section II: Educational Management and Emotion in Different Cultural Arenas
Chapter 3 Exploring Emotion Management Strategies of Junior High School Teachers in Shanghai, China
Chapter 4 A Female School Leader and Emotional Management: Coping in ‘Special Measures’ in a Secondary School in England
Chapter 5 A Restorative Approach to Valuing Emotion Management in Educational Leadership: The Case of Liberians and Palestinian Arabs in Israel
Chapter 6 Emotion Expression Among Arab Deputy-Principals in Israel: The Key Role of the Local Culture
Chapter 7 Muslim Women Mobilising Emotionality
Chapter 8 Factors Affecting Emotional Management in Highly Complex Schools: The Case of Two Spanish Schools
Section III: Cross-cultural Understandings of Educators’ Feelings and Emotions
Chapter 9 New Principals’ Emotions: Interactions with ‘Inherited’ School Cultures
Chapter 10 There is Always Light at the End of the Tunnel: Emotions of a Turkish School Leader in a Temporary Education Center for Syrian Children
Chapter 11 The Effects of Shame in School Leadership: The Case of Turkish Principals
Chapter 12 Building Teachers’ Trust in Principals and Colleagues: A Study of Critical Incidents in Chilean Schools
Chapter 13 Understanding Willpower and Its Role in Leadership: A Study on How Educational Leaders from Different Multicultural Backgrounds Perceive Willpower
Index