Information Technology in Public Sector Settings: Towards Effective Systems
International Journal of Public Sector Management
ISSN: 0951-3558
Article publication date: 1 March 1989
Abstract
The major problems experienced in implementing IT systems in the public sector are reviewed. Detailed UK research, carried out in the Department of Social Security and the National Health Service, is then considered. Many projects sub‐optimise due to neglect of the human aspects of computerisation, broadly conceived. It is concluded that establishing 16 success criteria still need to be imported into many IT projects if effective systems are to result.
Keywords
Citation
Willcocks, L. (1989), "Information Technology in Public Sector Settings: Towards Effective Systems", International Journal of Public Sector Management, Vol. 2 No. 3. https://doi.org/10.1108/09513558910002417
Publisher
:MCB UP Ltd
Copyright © 1989, MCB UP Limited