Erratum

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09604520010307049. When citing the article, please cite: Anthony T. Allred, H. Lon Addams, (2000), “Service quality at banks and credit unions: what do their customers say?”, Managing Service Quality: An International Journal, Vol. 10 Iss: 1, pp. 52 - 6.

Citation

(2000), "Erratum", International Journal of Bank Marketing, Vol. 18 No. 4, pp. 200-207. https://doi.org/10.1108/02652320010349076