Emotional intelligence and transformational leadership in retailing
Leadership & Organization Development Journal
ISSN: 0143-7739
Article publication date: 1 September 2003
Abstract
This study examines the relationship between emotional intelligence (EQ) and transformational leadership in the context of a UK‐based retailing organisation and examines whether a relationship exists between store manager performance and EQ profiles. It identifies a discrepancy between the organisation’s idealized leader success criteria and the average profiles derived from its current cohort of store managers. The results show a strong connection between the theory of EQ and transformational leadership: however, differences between the idealised and actual EQ scores were mainly located in transactional capabilities. The study also questions the requirement for transformational leader qualities at all stages of an organisation’s life cycle.
Keywords
Citation
Duckett, H. and Macfarlane, E. (2003), "Emotional intelligence and transformational leadership in retailing", Leadership & Organization Development Journal, Vol. 24 No. 6, pp. 309-317. https://doi.org/10.1108/01437730310494284
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited