Adaptability

, 144

to situations

, 146, 148

Administrative tasks

, 11

Amazon Prime

, 36–37

Analytical strategy

, 114

Analytics-advanced sensors

, 3

Apple

, 1

Applicant tracking systems (ATS)

, 13

Arbitrary choice

, 193–194

Artificial Intelligence (AI)

, 1–2, 10, 23

AI-assisted recruitment

, 13

Attraction–selection–attrition framework (ASA framework)

, 111–112

Automation

, 3

Autonomous solutions

, 23

Average Variance Extracted (AVE)

, 52, 115, 149

Awareness of functional foods

, 131

Bank linkage model

, 169–170

Bank Negara Malaysia (BNM)

, 23

Banking

, 36–37

Banking Regulation Act (1949)

, 23

Bayesian analysis

, 189–190

Bayesian belief networks

, 197

Bayesian inference

, 189–191

approaches

, 190–191

choice of hyperparameters

, 193–194

marketing application

, 196–197

MCMC methods

, 194–196

software and R-packages for Bayesian computation

, 196

specification of priors

, 192–194

use case examples

, 198–199

Bayesian paramounts

, 191–192

Big data analytics

, 2, 23

Bitcoin

, 2–3

Blackberry

, 1

Blending

, 129–130

Blockbuster

, 1

Brand equity

, 73

Business (es)

, 1–2

innovation

, 2

leaders

, 7–8

talent

, 16–17

Buying behaviour of consumers

, 131–133

Central Bank Digital Currency (CBDC)

, 2–3

Central Bank of Malaysia

, 23

Central Bank of Singapore

, 23

Character Strengths Rating Form (CSRF)

, 113

Chit fund companies

, 23

Classical inference

, 190–191

Cloud computing

, 3, 23

Cognitive development theory

, 144–145

Collaboration

, 39

Commercial entrepreneurs

, 90, 93–94

Common method bias (CMB)

, 51–52, 119–120, 149–150

Common method variance (CMV)

, 51–52

Communication gap

, 65–66

Communities of practices (CoPs)

, 46

relationship between preference for teamwork and

, 48

theoretical background and hypothesis development

, 48–50

Community service

, 40

Competent organizations

, 71–72

Competition Commission of India

, 22

Competitive advantage

, 79, 83–84

cost cutting and differentiation for

, 83

Composite reliability (CR)

, 115

Compound annual growth rate (CAGR)

, 127–128

Computer revolution

, 8

Concern for team members

, 46–47

mediating role

, 49–50

relationship between CoPs and

, 49

relationship between preference for teamwork and

, 48–49

Confirmatory factor analysis (CFA)

, 51, 115, 117, 149

Conjugate priors

, 192–193

Consumer acceptance

, 4, 129

Consumer buying behaviour

, 196

Consumer perceptions

, 128

Content analysis approach

, 99

Continuous improvement

, 81–82

Control-based human resource system (CBHRS)

, 80–81

Convergent validities

, 52

Corporate branding

, 17

Corporate governance

, 3

Corporate social responsibility (CSR)

, 35, 83–84

Cost cutting and differentiation for competitive advantage

, 83

Cost reduction

, 80

Coursera

, 177

COVID-19 pandemic

, 33–34, 176

and effects

, 37–38

impact

, 38–39

literature review

, 34–37

management strategies

, 33–34

strategies to handle

, 39–40

worst hit sectors

, 41

Credible interval

, 192

Credit

, 158, 160–161

societies

, 23

Cumulative distribution function (CDF)

, 193

Customer expectations

, 2, 62–63

Customer experiences

, 61–63

Customer focus

, 82

Customer gap

, 64–65

Data mining techniques

, 178

Decision tree

, 196–197

Decision-makers

, 40

Descriptive statistics

, 149

Dialpad Meetings

, 12

Differentiation

, 80, 83

Digital Banking Licence Regulations

, 23

Digital HRM best practices

, 12–13

Digital human resources (Digital HR)

, 10–11

advantages

, 11–12

data-driven in procedures by embracing technology

, 12

HR operations

, 11

HR professionals save time by automating tasks

, 11

technological advancements

, 12

Digital India

, 22

Digital innovations

, 11

Digital jobs

, 18

Digital solutions

, 23

Digital technology

, 2–3, 7–8

Digital transformation

, 1

Digitalization

, 176

Digitization

, 18, 30

Discriminant validities

, 52

Distribution

, 197

Dynamic self-managed teams

, 39–40

EdTech industry

, 176

Education in India

, 181–184

Elicited hyperparameters

, 194

Emerging technologies

, 23

Emotions

, 67

Empathy

, 100–101

Empirical Bayes method (EB method)

, 194

Employee branding

, 71–72, 74

result of survey on

, 75

Employer branding

, 71–74

result of survey on

, 76

Empowerment of women

, 157–158

Entrepreneurship

, 91, 96–97

Europe, Middle East and Africa (EMEA)

, 25–26

Execution

, 68

Expectations

, 61–63

Experience

, 61–62, 66, 68

Experience, emotions, exclusivity, execution, engagement model (5Es model)

, 66–68

for positive customer experience

, 66

in service quality gap model

, 67

Explicit expectations

, 62–63

Facebook

, 12

Finance

, 24

Financial Services Commission (FSC)

, 23

Financial Supervisory Commission

, 23

Financial support

, 23

Financial systems

, 23

FinTech industry

, 23

analysis

, 26–29

comparative analysis of global and India framework

, 27

findings

, 29–30

implications for financial sector

, 29–30

literature review

, 24–26

research methodology

, 26

Firms

, 1

Fiverr

, 12

Flexibility

, 144

Food and Agriculture Organization (FAO)

, 33–34

Fornell and Larcker (1981) method

, 115

Fortification

, 129–130

Freedom of movement

, 35

Functional foods

, 127–128

factors influencing purchase of

, 136–137

research methodology

, 130–131

results

, 131–137

review of literature

, 128–130

Gap

, 61–62

Gender equality

, 5

Gibbs sampler

, 195

Global financial crisis (2008)

, 37–38

GoToMeeting

, 12

Great Depression

, 37–38

Haryana

, 158–159

trends and progress of micro-finance in

, 161–169

HDFC

, 26–27

Health

, 128, 130

Heterogeneity

, 196

Heterotrait–Monotrait method (HTMT method)

, 115

HTMT 2 method

, 115

Hidden expectations

, 62–63

Hierarchical Bayes model

, 198

Hierarchical priors

, 193

High-performing human resource system (HPHRS)

, 80–81

Hilton Worldwide

, 8

Hong Kong Monetary Authority (HKMA)

, 23

Hospitality industry

, 36–37

Human resource (HR) (see also Digital human resources (Digital HR))

, 7–8

practices

, 79–80

processes automation

, 16

tool

, 14, 16–17

for TQM

, 80–81

Human resource management (HRM)

, 7–8, 80–81

AI-assisted recruitment

, 13

analysis

, 18

better user experience and onboarding

, 13

compliance

, 13

different types of HRM strategies

, 9

digital HRM best practices

, 12–13

digital human resources

, 10–12

employee participation

, 14

literature review

, 8–10

recruitment

, 14

remote team management

, 13

research methodology

, 10

research objective

, 10

resource management and automation

, 14

roles played by

, 15

system maturity, digitization and business performance

, 8

technology

, 14

Hypotheses testing

, 52–53

ICICI

, 26–27

Implicit expectations

, 62–63

Indian economy

, 22

Indian organization

, 47

Industrial Revolution

, 22–23

Industry 4.0 business models

, 3

Information reweighted prior (IRP)

, 197

Information technology (IT)

, 10

Informative priors

, 192

Innovation

, 83

Integrated Rural Development Programme (IRDP)

, 158

Interconnectivity

, 3

International Fund for Agricultural Development (IFAD)

, 33–34

International Labour Organization (ILO)

, 33–34

Joint Liability Group scheme (JLG scheme)

, 158–159

Knowledge

, 2, 46

gap

, 65

knowledge-sharing intention

, 49–50

Knowledge, skills and abilities (KSAs)

, 144

Learning

, 2, 46, 176–177

data analysis and results

, 51–53

implications for managers and organizations

, 57

implications for theory

, 56

limitations and future scope

, 57

research methodology

, 50–51

theoretical background and hypothesis development

, 48–50

theoretical framework

, 47–48

Liberalization, Privatization and Globalization (LPG)

, 22

Likelihood function (LF)

, 190–191

LinkedIn

, 12

Machine learning

, 3, 23

Marketers

, 2

Markov Chain Monte Carlo methods (MCMC methods)

, 189–190, 194, 196

McKinsey & Company

, 38

Measurement model

, 51, 115, 149

Media

, 36–37

Mediator analysis using Hayes PROCESS macro

, 117

Metropolis–Hastings algorithm

, 195

Micro small and medium enterprises (MSMEs)

, 35

Micro-Enterprise Development Programme (MEDP)

, 165–166

Micro-enterprises

, 160–161

Micro-finance

, 157–158

analysis of study

, 161–171

implications of bank linkage model

, 169–170

literature review

, 158–160

research methods

, 161

research objectives

, 160

theoretical framework

, 160–161

Micro-finance Institutions (MFIs)

, 158–159

Mindful behaviour

, 110

Mindfulness

, 2, 110

and person–organization fit

, 112

and temperance among employees

, 111

Mindfulness-Based Strength Practice (MBSP)

, 110

Mobile learning

, 178

Modelling

, 189–190

Moderation analysis

, 150

Modernization

, 127–128

Monetary Authority of Singapore (MAS)

, 23

Money lenders

, 23

Moral judgement

, 100–101

Multinationals

, 71–72

findings

, 76

future implications

, 76–77

literature review

, 74

methods of research

, 75

purpose of study

, 74

questionnaire design

, 75

research methodology

, 74–75

Multiple regression analysis

, 177

National Bank for Agriculture and Rural Development (NABARD)

, 157–159, 161

National Institute of Rural Development and Panchayati Raj (NIRDPR)

, 166–167

National Payment Corporation of India (NPCI)

, 27

Neo-bank

, 23

Netflix

, 1, 36–37

New product development

, 196–197

‘Next normal’ business practices

, 3

Niti Aayog

, 27

Non-Banking Financial Companies (NBFCs)

, 23

Non-informative priors

, 192

Non-performing assets (NPAs)

, 160

NPTEL

, 177

Online education

, 176–177

Openness to people’s ideas

, 144–146, 148

Ordinary least squares regression (OLS regression)

, 114

Organization citizenship behaviour (OCB)

, 112

Organizational culture

, 77

Organizational learning

, 46

Organizational performance

, 8–10

Organizations

, 1, 39, 79

Pandemic

, 1–2, 33–34

Payment Services Act

, 23

PayPal

, 24

Perceived co-worker support

, 49–50

Perceived gaps

, 61–62

Perception of socio-economic factors towards parameters of functional food products

, 133–136

Performance (delivery) gap

, 65

Person–organization fit (P-O fit)

, 4, 109–111

mindfulness and

, 112

temperance and

, 111–112

PM-KISAN

, 24

Post COVID-19 disruptions

, 5

Posterior distribution

, 191–192

Posterior standard deviation

, 192

Pradhan Mantri Jan Dhan Yojana (PMJDY)

, 24

Predictive distribution

, 192

Preference for teamwork

, 46

relationship between concern for team members and

, 48–49

relationship between CoPs and

, 48

Price fixing decision

, 197

Prior distribution

, 191

PROCESS macro

, 114, 117, 150

Promotional campaigns

, 197

Prosper

, 24

Psychological collectivism

, 47

Purchase intent

, 137

Quality

, 128

Quantitative research

, 75

Questionnaire

, 130–131

Real-time data

, 3

Reciprocity

, 96

Regional rural banks (RRBs)

, 161

RegTech

, 23, 26

Relational trust

, 96

Reliability test

, 115

Remote team management

, 13

Reserve Bank of India Act (1934)

, 23

Resource Consumption Accounting (RCA)

, 83

Resource-Based View theory (RBV theory)

, 80–81

Retail Payment Statistics

, 23

Rural social entrepreneurship

, 100–101

Sampling

, 130

Samsung

, 1

SBI

, 26–27

Self-efficacy

, 100–101

Self-help groups (SHGs)

, 157–158, 160–161

Self-Help Promoting Institutions (SHPIs)

, 161

Service delivery

, 61–62

Service quality

, 61–62

Service quality gap model (see also Total quality management (TQM))

, 63–64, 66

communication gap

, 65–66

customer gap

, 64–65

knowledge gap

, 65

performance (delivery) gap

, 65

standards and design gap

, 65

SHG-Bank Linkage Programme (SHG-BLP)

, 158–159

Skill India

, 22

Skype

, 12

Soble test

, 53

Social businesses

, 91–94

Social capital

, 90–91, 94, 97

among social entrepreneurs

, 99–100

analysis

, 99

conceptual background

, 91–92

as factor in formation of group

, 100–101

hypothesis formulation

, 97

link between social capital and institutions

, 101–102

practical implications

, 103

research methodology

, 97–99

theoretical implications

, 102

Social entrepreneurs

, 90, 92–94

Social entrepreneurship

, 89–92, 94

analysis

, 99

conceptual background

, 91–92

hypothesis formulation

, 97

practical implications

, 103

research methodology

, 97–99

theoretical implications

, 102

Social learning system

, 47–48

Social media (SM)

, 17, 93–94

Social motives

, 93–94

Social support

, 100–101

Socio-economic empowerment

, 160–161

Standards and design gap

, 65

State Self-Compassion Scale–Long-form (SSCS-L)

, 113

Statistical analysis

, 131

Stock-keeping unit (SKU)

, 197

Structural model

, 117

Student choice

, 179

implication to stakeholders

, 184–186

literature review

, 177–179

methodology

, 179–180

results

, 180–184

Student perception

, 177–178

Subjectively elicited priors

, 193

SuccessFactors Solutions

, 8

Supplementary fit

, 110

Sustainable consumption

, 3

Sustainable Development Goals (SDGs)

, 157–158

Swarnjayanti Gram Swarozgar Yojana (SGSY)

, 158

Swayam

, 177

Talent agility

, 2

Taste

, 128

Teamwork

, 2

Technological advancement

, 23

Technological transfer

, 46

Technology

, 2, 7–8, 24

development

, 8

Technology Adoption Model

, 178

Temperance

, 2, 110

data analysis and results

, 115–120

limitations and future directions for research

, 121

literature and hypotheses

, 111–112

managerial implications

, 121

methods

, 112–114

mindfulness and temperance among employees

, 111

and person–organization fit

, 111–112

theoretical implications

, 120

Total quality management (TQM)

, 80

literature review

, 80–84

theoretical framework

, 84

Trust

, 96, 100–101

Udemy

, 177

United Kingdom (UK)

, 23

Upwork

, 12

Validity test

, 115

Value congruence theory

, 110

Vasudhaiva Kutumbakam principle

, 22

Virtual reality

, 2

Virtue theory

, 110

Visual merchandizing

, 2

WinBUGS

, 196

Women empowerment

, 5

Work experience

, 144–145, 148–149

common method biases

, 149–150

data analysis and results

, 149

hypothesized model

, 145

imitations of study

, 154

implications for theory and practices

, 152–153

literature review and hypothesis development

, 145–146

measures

, 148–149

methods

, 147

moderating role

, 146–147

moderation analysis

, 150

research context

, 145

Work teams in organizations

, 46

World Health Organization (WHO)

, 33–34

World Wide Web

, 22

Zoom

, 12

Zopa

, 24