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Anish Lalchandani

The Skills Advantage

ISBN: 978-1-83797-265-4, eISBN: 978-1-83797-262-3

Publication date: 8 May 2024

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Citation

Lalchandani, A. (2024), "References", The Skills Advantage, Emerald Group Publishing Limited, Leeds, pp. 181-198. https://doi.org/10.1108/978-1-83797-262-320241013

Publisher

:

Emerald Group Publishing Limited

Copyright © 2024 Anish Lalchandani. Published under exclusive licence by Emerald Publishing Limited

Introduction

  1. Lalchandani, A. (2023). The skills project. https://www.anishlalchandani.com/theskillsproject

  2. LEGO. (n.d.). LEGO® History – LEGO.com US. https://www.lego.com/en-us/history/

  3. How many combinations are possible using 6 LEGO bricks? (2017, February 12). Mental Floss. https://www.mentalfloss.com/article/92127/how-many-combinations-are-possible-using-6-lego-bricks

  4. How do we upskill a billion people by 2025? (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/01/2025-leadership-collaboration-skills-training/

  5. Difference between upskilling and reskilling. (n.d.). LinkedIn Learning. https://learning.linkedin.com/resources/upskilling-and-reskilling/upskilling-reskilling

Chapter 1

  1. https://www.azquotes.com/quote/820180

  2. Lake, E. (2016, December 26). Millions of drivers are suffering from “parallelophobia.” The Sun. https://www.thesun.co.uk/news/2480273/millions-of-drivers-are-suffering-from-parallelophobia-a-fear-of-parallel-parking-a-new-study-finds/

  3. Klebnikov, S. (2020, July 1). Tesla is now the world's most valuable car company with a valuation of $208 billion. Forbes. https://www.forbes.com/sites/sergeiklebnikov/2020/07/01/tesla-is-now-the-worlds-most-valuable-car-company-with-a-valuation-of-208-billion/?sh=302920053347

  4. Musk, E. (2017, June 9). “Thick and thin” is the way to go! [Tweet]. Twitter. https://twitter.com/elonmusk/status/873116351316938753?lang=en

  5. The General Motors CEO who killed the original electric car is now in the electric car business. (2017, April 7). Quartz. https://qz.com/952951/the-general-motors-gm-ceo-who-killed-the-ev1-electric-car-rick-wagoner-is-now-in-the-electric-car-business

  6. Magazine, S., & Edwards, O. (n.d.). The death of the EV-1. https://www.smithsonianmag.com/science-nature/the-death-of-the-ev-1-118595941/

  7. Standage, T. (2021, August 3). The lost history of the electric car – And what it tells us about the future of transport. The Guardian. http://www.theguardian.com/technology/2021/aug/03/lost-history-electric-car-future-transport

  8. Standage, T. (2021, August 3). The lost history of the electric car – And what it tells us about the future of transport. The Guardian. http://www.theguardian.com/technology/2021/aug/03/lost-history-electric-car-future-transport

  9. GM announces its electric car. (2001, January 4). HISTORY. https://www.history.com/this-day-in-history/gm-announces-its-electric-car

  10. GM announces its electric car. (2001, January 4). HISTORY. https://www.history.com/this-day-in-history/gm-announces-its-electric-car

  11. IDTechEx. (n.d.). Driving will be outlawed by 2050, says IDTechEx. https://www.prnewswire.com/news-releases/driving-will-be-outlawed-by-2050-says-idtechex-301365816.html

  12. https://www.goodreads.com/quotes/319000-life-doesn-t-get-easier-or-more-forgiving-we-get-stronger

  13. Spataro, J. (2020, April 30). 2 years of digital transformation in 2 months. Microsoft 365 Blog. https://www.microsoft.com/en-us/microsoft-365/blog/2020/04/30/2-years-digital-transformation-2-months/

  14. Enjoy the museum from home. (n.d.). Van Gogh Museum. https://www.vangoghmuseum.nl/en/visit/enjoy-the-museum-from-home

  15. https://www.google.com.sg/books/edition/Digital_Currencies/iL69DgAAQBAJ?hl=en&gbpv=1&dq=the+digital+revolution+is+marching+on+and+entering+every+aspect+of+life&pg=PT7&printsec=frontcover

  16. World Development Report 2019: The changing nature of work: Main report. (n.d.). World Bank. https://documents.worldbank.org/en/publication/documents-reports/documentdetail/816281518818814423/main-report

  17. World Development Report 2019: The changing nature of work: Main report. (n.d.). World Bank. https://documents.worldbank.org/en/publication/documents-reports/documentdetail/816281518818814423/main-report

  18. O'Connell, B. (2020, January 2). History of Alibaba: Timeline and facts. TheStreet. https://www.thestreet.com/world/history-of-alibaba-15145103

  19. 2021 Corporate Longevity Forecast. (2021, May 1). Innosight. https://www.innosight.com/insight/creative-destruction/

  20. Reier, S. (2000, June 10). Half a century later, economist's “creative destruction” theory is apt for the internet age: Schumpeter: The prophet of bust and boom. The New York Times. https://www.nytimes.com/2000/06/10/your-money/IHT-half-a-century-later-economists-creative-destruction-theory-is.html

  21. Finch, C. (2019, October 3). History of companies and industries listed on the S&P 500. QAD Blog. https://www.qad.com/blog/2019/10/sp-500-companies-over-time

  22. 2021 Corporate Longevity Forecast. (2021, May 1). Innosight. https://www.innosight.com/insight/creative-destruction/

  23. Hu, K. (2023, February 2). ChatGPT sets record for fastest-growing user base – Analyst note. Reuters. https://www.reuters.com/technology/chatgpt-sets-record-fastest-growing-user-base-analyst-note-2023-02-01/

  24. How to bring the core to the edge. (2009, February 6). Harvard Business Review. https://hbr.org/2009/02/how-to-bring-the-edge-to-the-c

  25. https://quotepond.com/wp-content/uploads/2018/03/motivationalquote8.jpg

  26. World Employment and Social Outlook, International Labour Organization. (2021). The ILO Centenary Declaration for the Future of Work: A commitment to an inclusive, sustainable, and resilient future. Trends 2021. ILO Flagship Report. https://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/documents/publication/wcms_794452.pdf

  27. World Employment and Social Outlook, International Labour Organization. (2021). The ILO Centenary Declaration for the Future of Work: A commitment to an inclusive, sustainable, and resilient future. Trends 2021. ILO Flagship Report. https://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/documents/publication/wcms_794452.pdf

  28. The Future of Jobs Report 2020. (2020, October 20). World Economic Forum. https://www.weforum.org/reports/the-future-of-jobs-report-2020/digest/

  29. World Bank. (2019). World Development Report 2019: The changing nature of work. https://documents1.worldbank.org/curated/en/816281518818814423/2019-WDR-Report.pdf

  30. The Future of Jobs Report 2020. (2020, October 20). World Economic Forum. https://www.weforum.org/reports/the-future-of-jobs-report-2020/digest/

  31. World Bank. (2019). World Development Report 2019: The changing nature of work. https://documents1.worldbank.org/curated/en/816281518818814423/2019-WDR-Report.pdf

  32. The Future of Jobs Report 2020. (2020, October 20). World Economic Forum. https://www.weforum.org/reports/the-future-of-jobs-report-2020/digest/

  33. DAOs, DACs, DAs and more: An incomplete terminology guide. (n.d.). Ethereum Foundation Blog. https://blog.ethereum.org/2014/05/06/daos-dacs-das-and-more-an-incomplete-terminology-guide

  34. DAOs, DACs, DAs and more: An incomplete terminology guide. (n.d.). Ethereum Foundation Blog. https://blog.ethereum.org/2014/05/06/daos-dacs-das-and-more-an-incomplete-terminology-guide

  35. FBI. (2012, July 1). FBI announces deployment of Sentinel. FBI Archives. https://archives.fbi.gov/archives/news/pressrel/press-releases/fbi-announces-deployment-of-sentinel

  36. Sutherland, J. J. (2014). Scrum: The art of doing twice the work in half the time. Crown Publishing Group.

  37. Sutherland, J. J. (2014). Scrum: The art of doing twice the work in half the time. Crown Publishing Group.

  38. Sutherland, J. J. (2014). Scrum: The art of doing twice the work in half the time. Crown Publishing Group.

  39. Sutherland, J. (2014). Scrum: The art of doing twice the work in half the time. Currency; Illustrated edition (p. 10). Crown Business.

  40. Why Agile is Better than Waterfall (Based on Standish Group Chaos Report 2020). (n.d.). Vitality Chicago Inc. https://vitalitychicago/blog/agile-projects-are-more-successful-traditional-projects

  41. The Agile Manifesto | Scrum Alliance | Transform Your Workplace. (n.d.). https://www.scrumalliance.org/agile-organizations/manifesto

  42. DBS announces range of initiatives to embrace the future of work. (2020, November 17). https://www.dbs.com/newsroom/DBS_announces_range_of_initiatives_to_embrace_the_future_of_work

  43. Becoming more than a bank: Digital transformation at DBS. (2020, January 9). McKinsey & Company. https://www.mckinsey.com/industries/financial-services/our-insights/banking-matters/becoming-more-than-a-bank-digital-transformation-at-dbs

  44. Grant, J. (n.d.). Transforming a traditional bank into an agile market leader. Strategy+Business. https://www.strategy-business.com/article/Transforming-a-Traditional-Bank-into-an-Agile-Market-Leader

  45. https://www.maersk.com/about/our-history/the-founding-family

  46. Maersk About us. https://www.maersk.com/about

  47. Purpose shifting from why to how. (2020, April 22). McKinsey & Company. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/purpose-shifting-from-why-to-how

  48. Big demands and high expectations, The Deloitte Millennial Survey. (2014, January). Deloitte. https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-dttl-2014-millennial-survey-report.pdf

Chapter 2

  1. https://technative.io/disrupt-or-be-disrupted/

  2. Grant, A. (2016). Originals: How non-conformists move the world. Viking.

  3. Chakrabarti, R. (2017, June 14). #9 Out of 10 Start-ups Fail. Here's Why! Entrepreneur. https://www.entrepreneur.com/en-in/starting-a-business/9-out-of-10-start-ups-fail-heres-why/295798

  4. How to successfully drive innovation in organisations. (n.d.). Chase Consulting. https://www.chasegroup.com.au/how-to-successfully-drive-innovation-in-organisations

  5. The diversity and inclusion revolution. (2018). Deloitte Review. https://www2.deloitte.com/content/dam/insights/us/articles/4209_Diversity-and-inclusion-revolution/DI_Diversity-and-inclusion-revolution.pdf

  6. Bourke, J., Dillon, B., & Deloitte. (2018). The diversity and inclusion revolution: Eight powerful truths. Deloitte Insights. https://www2.deloitte.com/content/dam/insights/us/articles/4209_Diversity-and-inclusion-revolution/DI_Diversity-and-inclusion-revolution.pdf

  7. Hewlett, S. A., Marshall, M., & Sherbin, L. (2013, December 1). How diversity can drive innovation. Harvard Business Review. https://hbr.org/2013/12/how-diversity-can-drive-innovation

  8. Hewlett, S. A., Marshall, M., & Sherbin, L. (2013, December 1). How diversity can drive innovation. Harvard Business Review. https://hbr.org/2013/12/how-diversity-can-drive-innovation

  9. Bourke, J., Dillon, B., & Deloitte. (2018). The diversity and inclusion revolution: Eight powerful truths. Deloitte Insights. https://www2.deloitte.com/content/dam/insights/us/articles/4209_Diversity-and-inclusion-revolution/DI_Diversity-and-inclusion-revolution.pdf

  10. Medallia. (n.d.). null. https://www.medallia.com; https://crowdicity.com/customer-stories/maddocks

  11. Diversity Partners. (2019, October 26). Making the link between innovation and diversity: A practical case study. https://www.diversitypartners.com.au/new-blog/2019/10/26/making-the-link-between-innovation-and-diversity-a-practical-case-study

  12. https://conantleadership.com/wp-content/uploads/2015/12/speaker_sheet_final1-2.pdf

  13. Job openings and labor turnover summary – 2023 M07 results. (2023, August 29). https://www.bls.gov/news.release/jolts.nr0.htm

  14. Bhattarai, A. (2021, June 21). Retail workers are quitting at record rates for higher-paying work: ‘My life isn't worth a dead-end job.’ Washington Post. https://www.washingtonpost.com/business/2021/06/21/retail-workers-quitting-jobs/

  15. Korn Ferry retail survey finds a very slow movement to include DE&I incentive metrics in compensation packages. (n.d.). https://www.kornferry.com/about-us/press/korn-ferry-retail-survey-finds-a-very-slow-movement-to-include-dei-incentive

  16. Work Trend Index | Will AI fix work? (2023, May 9). https://www.microsoft.com/en-us/worklab/work-trend-index/will-ai-fix-work

  17. HumanWorkz podcast with Anish Lalchandani: 8. Andy Spence: Re-thinking work for economic inclusion on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/8-andy-spence-re-thinking-work-for-economic-inclusion/id1588734901?i=1000548051397

  18. Morgan, K. (2021, June 29). The Great Resignation: How employers drove workers to quit. BBC Worklife. https://www.bbc.com/worklife/article/20210629-the-great-resignation-how-employers-drove-workers-to-quit

  19. Inc., G. (2021, July 22). The “Great Resignation” is really the “Great Discontent.” Gallup.com; https://www.gallup.com/workplace/351545/great-resignation-really-great-discontent.aspx

  20. Inc., G. (2021, July 22). The “Great Resignation” is really the “Great Discontent.” Gallup.com; https://www.gallup.com/workplace/351545/great-resignation-really-great-discontent.aspx

  21. https://www.goodreads.com/quotes/7356284-clients-do-not-come-first-employees-come-first-if-you

  22. All Insights. (n.d.). https://www.mercer.com/insights/all-insights/; https://www.mercer.com/our-thinking/career/voice-on-talent/preparing-for-the-future-of-work-evaluating-the-effectiveness-your-employee-value-proposition.html

  23. Employee Value Proposition (EVP) | HR Insights | Gartner.com. (n.d.). https://gartner.com/en/human-resources/insights/employee-engagement-performance/employee-value-proposition

  24. Careers at Bain. (n.d.). Bain. https://www.bain.com/careers/

  25. Careers at Bain. (n.d.). Bain. https://www.bain.com/careers/

  26. Chopra, V. (n.d.). Great CX starts from great employee experience | CX = EX. https://umwelt.ai/great-cx-starts-from-great-employee-experience/

Chapter 3

  1. https://www.inc.com/dan-scalco/6-chinese-proverbs-every-entrepreneur-should-read.html#:∼:text=2)%20%22If%20you%20want%20one,too%20much%20on%20the%20money

  2. Pofeldt, E. (2017, October 17). Are we ready for a workforce that is 50 percent freelance? Forbes. https://www.forbes.com/sites/elainepofeldt/2017/10/17/are-we-ready-for-a-workforce-that-is-50-freelance/

  3. HumanWorkz podcast with Anish Lalchandani: 4. Dave Ulrich: Reinventing organisations to lead the future of work on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/4-dave-ulrich-reinventing-organisations-to-lead-the/id1588734901?i=1000541077473

  4. 12 the war for talent – [PDF Document]. (n.d.). cupdf.com; https://cupdf.com/document/12-the-war-for-talent.html

  5. Buckingham, M. (2017). 9 lies about work: A new path to personal fulfillment. Free Press.

  6. HumanWorkz podcast with Anish Lalchandani: 1. Abhijit Bhaduri: Rise of intangibles – Leadership, talent & culture on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/1-abhijit-bhaduri-rise-of-intangibles-leadership/id1588734901?i=1000538660642

  7. https://quotefancy.com/quote/1398955/Sheryl-Sandberg-Build-your-skills-not-your-resume

  8. An evolving profession: 21 new HR jobs to watch for. (n.d.). www.cognizant.com; https://www.cognizant.com/us/en/insights/perspectives/an-evolving-profession-21-new-hr-jobs-to-watch-for

  9. How to rethink a bad decision: Transcript. (n.d.). WorkLife | Podcasts | TED. https://www.ted.com/podcasts/worklife/how-to-rethink-a-bad-decision-transcript

  10. job. (2023, August 30). JOB | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/job

  11. work. (2023, August 30). WORK | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/work

  12. task. (2023, August 30). TASK | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/task

  13. skill. (2023, August 30). SKILL | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/skill

  14. Indeed. (n.d.). Bank Relationship Manager. https://sg.indeed.com/career-advice/finding-a-job/bank-relationship-manager#

  15. Ying, J. (2019, December 10). How we mapped the “skills genome” of emerging jobs. LinkedIn Engineering. https://engineering.linkedin.com/blog/2019/how-we-mapped-the-skills-genome-of-emerging-jobs

  16. Ying, J. (2019, December 10). How we mapped the “skills genome” of emerging jobs. LinkedIn Engineering. https://engineering.linkedin.com/blog/2019/how-we-mapped-the-skills-genome-of-emerging-jobs

  17. Leading in the 21st century: An interview with Daniel Vasella. (2012, September 1). McKinsey & Company. https://www.mckinsey.com/featured-insights/leadership/an-interview-with-daniel-vasella

  18. Taylor, C. (2019, October 29). Why the CEO of this multi-billion dollar firm wants to “unboss” companies. CNBC. https://www.cnbc.com/2019/10/29/why-novartis-ceo-wants-to-unboss-companies.html

  19. How Novartis is building a skills operating system for workforce planning. (2022, February 8). myHRfuture. https://www.myhrfuture.com/digital-hr-leaders-podcast/how-novartis-is-building-a-skills-operating-system-for-workforce-planning

  20. Downarowicz, T., & Więcek, M. (2020, April 6). Decomposition of a symbolic element over a countable amenable group into blocks approximating ergodic measures. arXiv.org; https://arxiv.org/abs/2004.02946v1

  21. All Insights. (n.d.). https://www.mercer.com/insights/all-insights/

  22. Providing employability skills for life. (n.d.). Unilever. https://www.unilever.com/planet-and-society/future-of-work/providing-skills-for-life/

Chapter 4

  1. https://www.brainyquote.com/quotes/jack_welch_173305

  2. Phillips, J. J. (2015, May 28). Show me the ROI. Chief Learning Officer – CLO Media. https://www.chieflearningofficer.com/2015/05/28/show-me-the-roi/

  3. Why intangibles are the key to faster growth in Europe. (2022, November 22). McKinsey & Company. https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/why-intangibles-are-the-key-to-faster-growth-in-europe

  4. Next Jump's origin story | Leadership Training & Development. (n.d.). Next Jump. https://nextjump.com/next-jump-origins/

  5. An everyone culture: Becoming a deliberately developmental organization ^ 14259. (2016, March 22). HBR Store. https://store.hbr.org/product/an-everyone-culture-becoming-a-deliberately-developmental-organization/14259

  6. Next Jump's origin story | Leadership Training & Development. (n.d.). Next Jump. https://nextjump.com/next-jump-origins/

  7. Kegan, R., & Laskow Lahey, L. (2016). An everyone culture: Becoming a deliberately developing organization. Harvard Business Review Press.

  8. https://www.levyinnovation.com/a-problem-well-stated-is-half-solved/

  9. We need a global reskilling revolution – Here's why. (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/01/reskilling-revolution-jobs-future-skills/

  10. https://www.goodreads.com/quotes/222771-a-year-from-now-you-may-wish-you-had-started

  11. World Economic Forum – Home. (n.d.). https://www3.weforum.org/docs/WEF_Future_of_Jobs_2020

Chapter 5

  1. https://quotefancy.com/quote/1625604/Michael-Kitson-Awareness-is-a-key-ingredient-in-success-If-you-have-it-teach-it-if-you

  2. M. (2020, August 16). The heartbreaking but inspiring success story of Oprah Winfrey – WISURU. WISURU – Your quest for knowledge ends here. https://wisuru.com/biography/the-success-story-of-oprah-winfrey/

  3. Leonard, J. (2019, August 31). Oprah Winfrey's success story: Becoming an inspiration to everyone. Business2Community. https://www.business2community.com/trends-news/oprah-winfreys-success-story-becoming-an-inspiration-to-everyone-02236317

  4. Mimaroglu, A. (2021, January 18). 5 lessons from the life of Oprah. Entrepreneur. https://www.entrepreneur.com/leadership/5-lessons-from-the-life-of-oprah/362598

  5. Maddy. (2020, August 16). The heartbreaking but inspiring success story of Oprah Winfrey – WISURU. WISURU – Your quest for knowledge ends here. https://wisuru.com/biography/the-success-story-of-oprah-winfrey/

  6. Winfrey, O. (2020). The path made clear: Discovering your life's direction and purpose. Flatiron Books.

  7. Maddy. (2020, August 16). The heartbreaking but inspiring success story of Oprah Winfrey – WISURU. WISURU – Your quest for knowledge ends here. https://wisuru.com/biography/the-success-story-of-oprah-winfrey/

  8. Winfrey, O. (2020). Chapter 1: The seeds. In The path made clear: Discovering your life's direction and purpose. Flatiron Books.

  9. Gazica, M. W., & Spector, P. E. (2015). A comparison of individuals with unanswered callings to those with no calling at all. Journal of Vocational Behavior, 91, 1–10. https://doi.org/10.1016/j.jvb.2015.08.008

  10. Definition of AWARENESS. (2023, August 22). Awareness Definition & Meaning – Merriam-Webster. https://www.merriam-webster.com/dictionary/awareness

  11. Lalchandani, A. (n.d.). The skills project. https://www.anishlalchandani.com/theskillsproject

  12. https://www.danpink.com/books/drive/

  13. Foster individual purpose within your organization. (2020, October 19). McKinsey & Company. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/foster-individual-purpose-within-your-organization

  14. https://www.goodreads.com/quotes/289003-awareness-precedes-choice-and-choice-precedes-change

  15. Schippers, M. C., & Ziegler, N. (2019, December 13). Life crafting as a way to find purpose and meaning in life. Frontiers in Psychology, 10. PubMed Central (PMC). https://doi.org/10.3389/fpsyg.2019.02778

  16. Chavez, M. (2019, January 7). Connecting individual and organizational purpose: Perspectives from Daniel Pink. Forbes. https://www.forbes.com/sites/michaelchavez/2019/01/07/connecting-individual-and-organizational-purpose-perspectives-from-daniel-pink/

  17. Baldoni, J. (2019). Chapter 1: Take time to define the purpose of your organization. Flatiron Books. In Lead with purpose: Giving your organization a reason to believe in itself. Inc.com; https://www.inc.com/john-baldoni/take-time-to-define-the-purpose-of-your-organization.html

  18. Plc, U. (n.d.). At a glance. Unilever. https://www.unilever.com/our-company/at-a-glance/

  19. Unilever's response to the future of work – Case – Faculty & Research – Harvard Business School. (n.d.). https://www.hbs.edu/faculty/Pages/item.aspx?num=58001

  20. Apple Podcasts. (2021b, September 28). Leena Nair: Raise your hand for the hardest job. Apple Podcasts. https://podcasts.apple.com/gb/podcast/leena-nair-raise-your-hand-for-the-hardest-job/id1156483471?i=1000536850211&l=es

  21. Apple Podcasts. (2021b, September 28). Leena Nair: Raise your hand for the hardest job. Apple Podcasts. https://podcasts.apple.com/gb/podcast/leena-nair-raise-your-hand-for-the-hardest-job/id1156483471?i=1000536850211&l=es

  22. Providing employability skills for life. (n.d.). Unilever. https://www.unilever.com/planet-and-society/future-of-work/providing-skills-for-life/

  23. Apple Podcasts. (2021b, September 28). Leena Nair: Raise your hand for the hardest job. Apple Podcasts. https://podcasts.apple.com/gb/podcast/leena-nair-raise-your-hand-for-the-hardest-job/id1156483471?i=1000536850211&l=es

  24. Institute of Coaching. (n.d.). https://instituteofcoaching.org/

  25. https://quotefancy.com/quote/2412842/Francesc-Miralles-We-frequently-miss-opportunities-because-we-aren-t-aware-of-them

  26. Online services – The University of Sheffield. (n.d.). https://www.sheffield.ac.uk/hr/sld/proflearning/mentoring

  27. Talent mobility: Winning the war on the home front. (n.d.). Deloitte Insights. https://www2.deloitte.com/uk/en/insights/focus/human-capital-trends/2019/internal-talent-mobility.html

  28. State of the Manager Report 2022. (n.d.). https://www.humu.com/state-of-the-manager-report-2022

  29. State of the Manager Report 2022. (n.d.). https://www.humu.com/state-of-the-manager-report-2022

  30. State of the Manager Report 2022. (n.d.). https://www.humu.com/state-of-the-manager-report-2022

  31. https://www.goodreads.com/quotes/1049077-by-choosing-our-path-we-choose-our-destination

Chapter 6

  1. https://www.goodreads.com/quotes/7159708-learning-is-not-the-product-of-teaching-learning-is-the

  2. Clear, J. (2015, March 10). Stop thinking and start doing: The power of practicing more. James Clear. https://jamesclear.com/learning-vs-practicing

  3. Lalchandani, A. (n.d.). The skills project. https://www.anishlalchandani.com/theskillsproject

  4. Learning Engagement in Supply Chain Training, with Dhiren Doshi. (2021, August 18). YouTube. https://www.youtube.com/watch?v=9-ZpoBay-U8

  5. About LUMA: LUMA empowers everyone at your organization. (n.d.). LUMA Institute. https://www.luma-institute.com/about-luma/

  6. Design thinking certificate: Practitioner certification program at LUMA. (n.d.). LUMA Institute. https://www.luma-institute.com/our-offerings/training/practitioner-certification-program-details/

  7. https://quotefancy.com/quote/847810/Kathrine-Switzer-Talent-is-everywhere-it-only-needs-the-opportunity

  8. https://quotefancy.com/quote/878154/Norman-Vincent-Peale-Nobody-ever-mastered-any-skill-except-through-intensive-persistent

  9. J. M. (2021, October 1). Ester | Audiovisual Communication | Spain. Generation. https://www.generation.org/story/ester-audiovisual-communication/

  10. Wyers, A. (n.d.). Solving youth unemployment. TrendHunter.com; https://www.keynotespeak.com/keynote/global-unemployment-talk

  11. Rice, J. (2016, July 29). Employers. Generation. https://www.generation.org/employers/

  12. HumanWorkz podcast with Anish Lalchandani: 6. Mona Mourshed: How to reimagine global employment? on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/6-mona-mourshed-how-to-reimagine-global-employment/id1588734901?i=1000544058884

  13. Employed, G. Y. (2019, November 12). Generation, a global employment nonprofit organization, marks its 5th anniversary as the largest and fastest-growing program of its kind. GlobeNewswire Newsroom. https://www.globenewswire.com/news-release/2019/11/12/1945626/0/en/Generation-a-global-employment-nonprofit-organization-marks-its-5th-anniversary-as-the-largest-and-fastest-growing-program-of-its-kind.html

  14. Disrupting Unemployment. (2015, February 17). World Economic Forum. https://www.weforum.org/reports/disrupting-unemployment/

  15. Rice, J. (2016, October 13). Impact. Generation. https://www.generation.org/impact/

  16. Beyond ‘X Number Served’ (SSIR). (n.d.). https://ssir.org/articles/entry/beyond_x_number_served

  17. Rice, J. (2016, October 13). Impact. Generation. https://www.generation.org/impact/

  18. Rice, J. (2016, July 29). About. Generation. https://www.generation.org/about/

  19. HumanWorkz podcast with Anish Lalchandani: 6. Mona Mourshed: How to reimagine global employment? on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/6-mona-mourshed-how-to-reimagine-global-employment/id1588734901?i=1000544058884

Chapter 7

  1. https://www.goodreads.com/author/quotes/11041272.Pearl_Zhu#:∼:text=Learning%20agility%20means%20to%20learn,and%20relearn%20all%20the%20times.&text=The%20science%20of%20decision%2Dmaking,effective%20decision%20process%20in%20place.&text=Critical%20Thinking%20is%20not%20automatic,extra%20effort%20to%20think%20critically

  2. Microsoft's Nadella: Women should trust “the system” on pay raises. (n.d.). NBC News. https://www.nbcnews.com/business/business-news/microsofts-nadella-women-should-trust-system-pay-raises-n222511

  3. Microsoft CEO Satya Nadella on women pay gaffe: “I Answered that Question Completely Wrong.” (2014, October 9). Vox. https://www.vox.com/2014/10/9/11631778/microsoft-ceo-satya-nadella-on-women-gaffe-i-answered-that-question

  4. The organizational X-factor: Learning agility. (2023, March 8). Focus by Korn Ferry. https://focus.kornferry.com/leadership-and-talent/the-organizational-x-factor-learning-agility/

  5. Mauri, T. (2023, January 10). How Satya Nadella uses learn-it-all to beat know-it-all. Inc. https://www.inc.com/terence-mauri/how-satya-nadella-uses-learn-it-all-to-beat-know-it-all.html

  6. Nadella, S., Nichols, J. T., & Shaw, G. (2017, September 26). Chapter 4: The learning mindset. In Hit refresh: The quest to rediscover tech's most important company. HarperBusiness.

  7. https://scaledagileframework.com/organizational-agility/

  8. https://quoteinvestigator.com/2012/09/27/invent-the-future/

  9. HumanWorkz podcast with Anish Lalchandani: S2E8: Charles Jenning: Learning in the flow of work on Apple Podcasts. (n.d.). Apple Podcasts.

  10. Insight. (n.d.). In Cambridge Dictionary. Cambridge University Press. https://dictionary.cambridge.org/dictionary/english/insight

  11. Foresight. (n.d.). In Cambridge English Dictionary. Cambridge University Press. https://dictionary.cambridge.org/dictionary/english/foresight

  12. https://www.brainyquote.com/quotes/godfrey_reggio_355797

  13. Cell Phone Addiction. (2023, August 26). Reviews.org; https://www.reviews.org/mobile/cell-phone-addiction/

  14. SkyHive launches world's first search engine for human capital management. (2022, September 7). Business Wire. https://www.businesswire.com/news/home/20220907005328/en/SkyHive-Launches-Worlds-First-Search-Engine-for-Human-Capital-Management

  15. HumanWorkz podcast with Anish Lalchandani: S2E8: Charles Jenning: Learning in the flow of work on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/s2e8-charles-jenning-learning-in-the-flow-of-work/id1588734901?i=1000617664101

Chapter 8

  1. https://ownquotes.com/quote/214486

  2. HumanWorkz podcast with Anish Lalchandani: 1. Abhijit Bhaduri: Rise of intangibles – Leadership, talent & culture on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/1-abhijit-bhaduri-rise-of-intangibles-leadership/id1588734901?i=1000538660642

  3. https://www.brainyquote.com/quotes/amanda_lindhout_611998

  4. How do we upskill a billion people by 2025? (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/01/2025-leadership-collaboration-skills-training/

  5. TRADING ECONOMICS. (n.d.). South Africa youth unemployment rate – 2023 data – 2024 forecast. https://tradingeconomics.com/south-africa/youth-unemployment-rate

  6. Harambee Youth Employment Accelerator. (n.d.). Harambee. https://www.harambee.co.za/

  7. HumanWorkz podcast with Anish Lalchandani: 6. Mona Mourshed: How to reimagine global employment? on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/6-mona-mourshed-how-to-reimagine-global-employment/id1588734901?i=1000544058884

  8. (a) Martin, J. (2003). Emergent persons. New Ideas in Psychology, 21(2), 85–99.

    (b) Martin, J. (2004). Self-regulated learning, social cognitive theory, and agency. Educational Psychologist, 39, 135–145.

  9. https://www.goodreads.com/quotes/806111-the-future-depends-on-what-we-do-in-the-present

  10. UK Helsinki think talk- inspired by Finland: The future of education | University of Helsinki. (2021, March 25). YouTube. https://www.youtube.com/watch?v=JmKSWa684f8

  11. The national plan to raise R&D funding (State Treasury Republic of Finland) https://www.treasuryfinland.fi/investor-relations/sustainability-and-finnish-government-bonds/the-national-plan-to-raise-rd-funding/

  12. HumanWorkz podcast with Anish Lalchandani: S2E1. Anna Tavis – Humans at work on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/s2e1-anna-tavis-humans-at-work/id1588734901?i=1000567575256

  13. https://www.goodreads.com/quotes/174051-government-should-be-a-place-where-people-can-come-together

  14. Katherine Chua. (2023, April 3). SkillsFuture SG. https://www.skillsfuture.gov.sg/SkillsFutureStories/katherine-chua

  15. SkillsFuture Credit. (2023, April 3). SkillsFuture SG. https://www.skillsfuture.gov.sg/initiatives/mid-career/credit

  16. Search by Theme. (n.d.). DOS | SingStat Website – Search by Theme. http://www.singstat.gov.sg/find-data/search-by-theme?theme=population&type=all

  17. About SkillsFuture Singapore. (2023, April 3). SkillsFuture SG. https://www.skillsfuture.gov.sg/aboutssg

  18. SkillsFuture Singapore Agency and Workforce Singapore Agency. (n.d.). https://www.ssg-wsg.gov.sg/

  19. International Labour Organization. (2012). Skills for employment policy brief: Malaysia (Publication No. WCMS_167172.pdf). https://www.ilo.org/wcmsp5/groups/public/ed_emp/ifp_skills/documents/publication/wcms_167172.pdf

Chapter 9

  1. https://www.brainyquote.com/quotes/alexander_graham_bell_387728

  2. https://www.azquotes.com/quote/1059253

  3. https://worldfinancialreview.com/5-new-skills-to-learn-in-2021/

  4. Skill shift: Automation and the future of the workforce. (2018, May 23). McKinsey & Company. https://www.mckinsey.com/featured-insights/future-of-work/skill-shift-automation-and-the-future-of-the-workforce

  5. These are the top 10 job skills of tomorrow – And how long it takes to learn them. (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/10/top-10-work-skills-of-tomorrow-how-long-it-takes-to-learn-them/

  6. Identifying principles for the construction of an ontology-based knowledge base: A case study approach. (2018, December 21). JMIR Medical Informatics. https://doi.org/10.2196/medinform.9979

  7. Future workplace, now. (2020, September 15). Standard Chartered. https://www.sc.com/en/explore-our-world/future-workplace-now/

  8. StanChart sets up global learning hub in Singapore to train, upskill 8,000 staff by 2022. (2020, December 3). The Straits Times. https://www.straitstimes.com/business/banking/stanchart-sets-up-global-learning-hub-in-singapore-to-train-upskill-8000-staff-by

  9. Providing employability skills for life. (n.d.). Unilever. https://www.unilever.com/planet-and-society/future-of-work/providing-skills-for-life/

  10. https://www.brainyquote.com/quotes/tom_peters_461705

  11. Buffer | About Us. (n.d.). Buffer: All-you-need Social Media Toolkit for Small Businesses. https://buffer.com/about

  12. Our “growth mindset” fund gives every teammate $800/Year – Here's how and why. (2019, September 2). Buffer Resources. https://buffer.com/resources/growth-mindset-fund/

  13. Why we decided to give all employees $20 per month for learning and development. (2017, June 27). Buffer Resources. https://buffer.com/resources/learning-stipend/

  14. Standard Chartered PLC. (2021). Standard Chartered PLC full-year 2021 report. https://av.sc.com/corp-en/content/docs/standard-chartered-plc-full-year-2021-report.pdf

  15. StanChart sets up global learning hub in Singapore to train, upskill 8,000 staff by 2022. (2020, December 3). The Straits Times. https://www.straitstimes.com/business/banking/stanchart-sets-up-global-learning-hub-in-singapore-to-train-upskill-8000-staff-by

  16. https://quotefancy.com/quote/841398/John-C-Maxwell-Efficiency-is-the-foundation-for-survival-Effectiveness-is-the-foundation

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