Index
ISBN: 978-1-80043-767-8, eISBN: 978-1-80043-766-1
Publication date: 27 April 2021
This content is currently only available as a PDF
Citation
(2021), "Index", Morris, L.R. and Edmonds, W.M. (Ed.) When Leadership Fails: Individual, Group and Organizational Lessons from the Worst Workplace Experiences, Emerald Publishing Limited, Leeds, pp. 193-197. https://doi.org/10.1108/978-1-80043-766-120211018
Publisher
:Emerald Publishing Limited
Copyright © 2021 Emerald Publishing Limited
INDEX
Accountability
, 122, 129, 135, 163
individual
, 163
manager
, 77
Actions
, 162
Adaptive selling behavior
, 82, 84, 86
“Alpha-male wins all” culture
, 169
Ambition
, 94–95, 170
Appreciative inquiry
, 25–26
Arrogance
, 2, 19, 133, 172, 174–175
level of
, 170
organizational
, 174
Authentic and unique expression
, 34
Authentic leadership
, 65, 81, 176
Authoritarian leadership
, 94, 186–187
servant leadership to
, 183–185
Authoritative leadership
, 50, 55
Authoritative micro-management
, 50, 52
Autocratic leadership (see also Crisis leadership)
adaptive selling behavior
, 86
group level
, 88
individual level
, 87
leadership failure factor
, 82–85
leadership lesson
, 88
organization level
, 88
SOCO
, 85–86
unethical selling
, 86–87
Availability
, 5–6
“Before and After” theme
, 7–9
Board of Directors
, 56, 114–115, 118, 128–130, 132–135, 181–182, 185
C.A.R.E paradigm
, 30
Causal attribution
, 72, 74, 77
Certified public accountant (CPA)
, 182
Change management
, 148–149
Charismatic leadership
, 132–133
Chiefs of party
, 101
Collapse
, 169, 171–172
Combative corporate culture
, 169–170
Communication breakdowns
, 32–33
Conducive environment
, 121–122
Conflict escalation
, 162–163
Conflict styles of executive team
, 163
Confrontation
, 161
Contracting officer representative
, 92–101
Corporate lifecycle
, 175
Courage
, 22, 24, 101, 163, 176
Crises
, 59
aftermath
, 62–63
contextual background
, 60
incidents
, 60–62
leadership lessons
, 63–67
Crisis leadership
assessment
, 65
evaluation
, 66
failures in
, 59
and management
, 60
Cultivation
, 35
Customer orientation
, 83, 85–89
Customer-oriented behavior
, 82, 84–85
Debates and Polemics
, 162
Decisions
, 13, 54–56, 59, 63–65, 148–149, 151, 170–171
evidence-based
, 93
strategic
, 140
Define, discover, dream, design, and deliver (five D’s)
, 26
Destructive leader(ship)
, 114, 119–120
Development Director
, 129–131
Disillusionment
, 170–171
Diversity taskforce
, 36
Dysfunctional leadership
, 50
Effective leadership
, 21, 24, 55, 91–92, 148, 164, 187
Emotional intelligence (EI)
, 18–20, 92, 97, 173
Emotional task
, 99
Empathy
, 19, 97, 114, 173, 186
Employee engagement
, 1, 4–6, 14, 141
Employees
, 5–6, 9, 11–13, 75–76, 113–115, 118, 120, 122, 124
Engagement
, 4–6
community
, 180
employee
, 1, 4–6, 14, 141
personal engagement opportunities
, 34
Entrepreneurial founders
, 172, 175
Erosion of psychological safety
, 105–106
Ethical leadership
, 47, 64, 72
employees
, 75–76
groups and teams
, 77
managers
, 76–77
organizations
, 77–78
performance appraisal
, 75–78
Ethical responsibility
, 53
Executive Director
, 50–53, 55–56, 62, 128–129, 132, 179–180, 183
Faith component
, 118–122
Faith-based nonprofit
, 114, 120, 124
First impression
, 72, 75, 77, 133, 154
Followers
, 4–5, 9, 13–14, 20, 24, 46–47, 54–55, 65–66, 110, 116, 119, 164, 186
Followership
, 1, 47
Founder
, 20, 134, 136, 175, 180, 186
authority
, 136
succession
, 170–171
Founder’s syndrome
, 128
lessons
, 132–135
organization
, 128–129
organizational growth
, 129–132
Fragmentation of The Enemy
, 163
Freshness
, 74
Funding for professional leadership growth opportunities
, 36
Fundraising model
, 131
Future-proofing
, 140, 143
Governance Committee
, 115
Group lessons
, 123–124, 163
Groups
, 77, 109, 186
Growth
, 170
Habitat for Humanity International
, 128–129
Habits of unsuccessful leaders
, 172–176
Hardening
, 162
Head of Products
, 161–163
Humane management
, 144
Images and Coalitions
, 162
Individual lessons
, 124, 161–163
Initiation
, 35
Intellectual growth, provide opportunities for
, 33–34
Intergroup dynamics
, 5
Interpersonal relationships
, 5
Intrinsic motivation
, 142, 144
Knowledge of self
, 20–21
Laissez-faire approach
, 180
Leader Member Exchange theory (LMX)
, 24, 65–66
Leader(s)
, 13, 20, 123, 186, 188
deconstructing with theory
, 19–26
efforts
, 5
invest in building organizational coalitions
, 25–26
invest in others and understand systems
, 21–25
invest in self knowledge
, 18
manipulation
, 45–46
Leadership
, 4, 148
authoritative leadership
, 55
challenge and failure
, 94–96
combining transformational and situational leadership styles
, 54–55
ethical responsibility
, 53
failure factor
, 82–85
failures in
, 160–161
lessons
, 13, 108–110, 172–176, 185–188
micro-management
, 55–56
organizational culture
, 54
personal lesson in
, 52
shadows
, 92, 97
Leading by example
, 164
Leading oneself
, 92
deconstruction of experience and leadership lessons
, 96–101
group level
, 98–99
individual level
, 96–98
key individuals
, 94
leadership challenge and failure
, 94–96
organization level
, 99–101
Learning organization
, 144
Lieutenant Colonel (Lt Col)
, 104–110
Limited Destructive Blows
, 162
Loss of Face
, 162
Management
, 5–6
micro-management
, 55
performance appraisal
, 75
professional
, 175
relationship
, 19
self-management
, 19
Managers
, 4–5, 13, 42, 72, 76–78, 85, 87, 172
department
, 52
micro-managers
, 55
mid-level
, 50–51
Manipulative mentors
, 33
Marketing
, 161–163
corporate
, 44
manager
, 32
quarterly marketing campaigns
, 42
strategy
, 82
McGregor’s Theory X and Theory Y
, 143–144
Meaningful tasks
, 5
Medium College USA
, 73
Mentoring
, 30, 33, 35
Amanda Ticker story
, 31–32
communication breakdowns
, 32–33
Imonee Brinkley story
, 30–31
recommendations for groups
, 35–36
recommendations for organizations
, 33–35
Micro-management
, 51, 55–56
Millennials
, 30, 33–36
Mistakes, performance appraisal
, 72–75
Motivation
, 5, 10, 47, 54, 56, 82, 97
intrinsic over extrinsic
, 141
lack of
, 155
of team members
, 186
Multi-dimensional wellness
, 20
Multi-tier feedback from company leaders
, 36
Narcissism
, 2, 4, 114, 119, 124
Narcissist leader (NL)
, 114
analysis of toxic triangle and faith component
, 118–122
lessons learning
, 122–124
recruitment issues
, 114–115
trajectory of Devon’s governance
, 115–118
Narcissists
, 114, 119, 122–124
Next generation leaders
, 36
Nightmare theme
, 9–11
Non-profit organizations
, 53–54
Nonprofit Boards of directors
, 135
Nonprofit stakeholders
, 135, 187
Objectivism, lack of
, 73
Organizational arrogance
, 174
Organizational culture
, 54, 66–67, 87, 147–148, 152, 180
Organizational failure, unhealthy values and behaviors lead to
, 173–174
Organizational growth
, 75, 129–132
Organizational leaders
, 59, 64, 66–67, 111
Organizational lessons
, 122–123, 163–164
Organizational norms
, 5–6
Organizational politics
, 21, 23–24, 152
Organizational psychology
, 144
Organizational silence
, 114, 116, 122, 124
Organizations
, 1, 13, 77–78, 128–129
engaged
, 4
learning
, 144
needle
, 34
nonprofit
, 53–54, 134
recommendations for
, 33–35
Peer mentors
, 35
Pennsylvania State University (Penn State University)
, 60
Performance appraisal
, 71–72
ethical leadership
, 75–78
Medium College USA
, 73
mistakes
, 72–75
Small College USA
, 72
Personal engagement opportunities
, 34
Personal growth
, 33
Personal leadership lesson
, 26
Pharmaceutical industry
, 81–82, 84–85
Political action committee (PAC)
, 176
Pretender theme
, 11–12
Product managers (PMs)
, 41–42
Professional Development (PD)
, 35, 117, 153
Program manager
, 93–96, 98–100
Protégé
, 31–35
Psychological maturity
, 121
Psychological safety
aftermath
, 108
devastation
, 107–108
early months
, 104–106
erosion of
, 105–106
leadership lessons
, 108–110
Psychosocial process
, 151
Redefinition
, 35
Region-Wide Team (RWT)
, 116–117, 120–121
Relational aggression
, 21, 23–24
Relational leadership
, 21, 24–25
Religious organizations
, 114
Research & development group (R&D group)
, 140–141
inflection point
, 142–143
interpretation and implications
, 143–144
story
, 140–144
Resignation
, 52, 62, 118, 171–172
Risk-taking
, 171–175
Road-Trip
, 171–172
Runaround theme
, 12
Safety
, 5
experiencing
, 5
psychological
, 104–109
Salespersons
, 83, 85–88
Search Committee
, 115, 123, 150, 154
Self-awareness
, 13, 65, 97
lack of
, 19
leadership learning lessons
, 18
Self-betrayal
, 1, 92, 98
Self-esteem needs
, 121
Self-regulation
, 92, 97–98
Selling Orientation–Customer Orientation (SOCO)
, 85–86
Selling-oriented behavior
, 82, 83–84
Senior Student Affairs Officer (SSAO)
, 148–154
Separation
, 35
Servant leadership (see also Ethical leadership)
, 180
to authoritarian leadership
, 183–185
failures in leadership
, 160–161
group lessons
, 163
individual lessons
, 161–163
leadership lessons
, 185–188
Miriam
, 180–183
organizational lessons
, 163–164
story
, 157–160
Shared leadership
, 148, 187
Situational leadership styles
, 54–55
Small College USA
, 72
Social skills
, 97
Stakeholders
, 26, 36, 129, 135
external and internal
, 25–26
nonprofit
, 135, 187
Strategies of Threats
, 162
Succession
, 134, 170, 173, 175
Supervision
, 114, 148, 151
Supervisors
, 1, 75–76, 151–152
Susceptible followers
, 120–121
Systems
, 13, 23, 175
Team leadership
, 147, 149
experiences
, 152–153
individuals
, 151–152
organization
, 153–154
timeline
, 149–151
Teams
, 12, 21, 34, 75, 77, 181
“Theory X” of management
, 143–144
“Theory Y” of management
, 143–144
Together Into The Abyss
, 163
Toxic followership
, 47
big reveal
, 44
challenge
, 42–43
followers
, 46
leader manipulation
, 45–46
presentation day
, 43–44
truth
, 44–45
Toxic leaders
, 4–6, 13
Toxic leadership
, 4–5, 47, 105–107, 110
data analysis
, 7
leadership lessons
, 13
participant selection
, 6
results
, 7–12
subjectivities
, 6–7
themes
, 8
Toxic moments
, 13
Toxic triangle
, 114
analysis of
, 118–122
Transformational leadership styles
, 54–55
Transparency
, 86, 135
Trust
, 20, 23–24, 37, 45–46, 84, 87, 117, 148
Unethical selling behavior
, 82, 84, 86–87
United States (US)
, 92
agency
, 93, 100
projects
, 92
Voluntarism
, 131–132
Wellness
, 18–21
When Leadership Fails
, 1–2
Work-life balance
, 34–35
Workplace
, 46, 168–169
bullying
, 174–175
experiences
, 1
- Prelims
- Introduction: Acknowledging, Deconstructing and Processing When Leadership Fails
- Chapter 1: Monsters, Inc.: Toxic Leadership and Engagement
- Chapter 2: Investing the Time to Lead Well
- Chapter 3: Front Porch Organizations, Back Door Employees: How Mentoring Mishaps Potentially Derail Next Generation Leaders
- Chapter 4: Toxic Followership: Leader Deception and Breach of Trust
- Chapter 5: Death by Authoritative Leadership and Micro-management
- Chapter 6: Campus in Crisis: Leadership Lessons Learned
- Chapter 7: Ethics, Leadership and the Dreaded Performance Appraisal
- Chapter 8: Autocratic Leadership among Managers and Its Impact on Salespersons Behavior in India’s Pharmaceutical Industry
- Chapter 9: Leadership Failure in a Hostile Environment: The Importance of Leading Oneself
- Chapter 10: Toxic Leadership: A Quick Erosion of Psychological Safety
- Chapter 11: A Wolf in Sheep’s Clothing: How a Narcissistic Leader Decimated a Faith-Based Nonprofit
- Chapter 12: When Founder’s Syndrome Is Used for Personal Gain
- Chapter 13: How to Destroy a Research & Development Group without Really Trying
- Chapter 14: When Leading the Team Goes Wrong
- Chapter 15: No Rest in the Restroom: Servant Leadership and Conflict in Products & Marketing
- Chapter 16: The Demise of a Company: An Insider’s Personal and Scholarly Reflection
- Chapter 17: Incompetent Authoritarian Replaces a Servant Leader
- Appendix: Interview Protocol – Toxic Leadership Study
- Index