Index
ISBN: 978-1-78743-552-0, eISBN: 978-1-78743-551-3
Publication date: 12 February 2018
This content is currently only available as a PDF
Citation
Toomer, J., Caldwell, C., Weitzenkorn, S. and Clark, C. (2018), "Index", The Catalyst Effect, Emerald Publishing Limited, Leeds, pp. 199-205. https://doi.org/10.1108/978-1-78743-551-320181021
Publisher
:Emerald Publishing Limited
Copyright © 2018 Emerald Publishing Limited
INDEX
Active listening
, 23
Adaptive Coaching: The Art of Practice of a Client-Centered Approach to Performance Improvement (Bacon and Voss)
, 153
Altruism
, 74
Amplifying impact
, 5, 6, 123–124, 166
Arad, Avi
, 37
Arakawa, Dana
, 35
Arrogance
, 28–29
feedback
, 30
listening
, 29
questioning
, 29
Attitude, “can-do”
, 87–88
Attributes, cultural performance
, 63
Audience assumptions
, 25
Austin, Tommy
, 70
Baer, Drake
, 161
Baldrige, Malcolm
Baldrige Framework and Value System
, 130
criteria
, 130–131
Bandura, Albert
, 64
Barriers, communication
, 27
Battier, Shane
, 1, 2, 39
Battier effect
, 2, 116
Behavior
catalytic
, 123
determination
, 171–178
counterfeit
, 15
opposite
, 15
selfless
, 75
trust
, 15
unethical
, 12–13
Behavioral feedback
, 25–26
Benchmarking
, 101
and team practices
, 104
Benevolence-based trust
, 14
Bird, Larry
, 126
Bowen, Jose
, 151
Brainstorm
, 166–167
Break away
, 81
Brock, Farnoosh
, 102–103
Bryant, Adam
, 100
Building credibility
, 5, 6, 7–8, 165
Bulldogs’ coach
, 10
Burger, Smash
, 35
Butler’s value
, 13
The Butler Way
, 10
Camaraderie
common commitment to purpose
, 60
healthy culture
, 61–63
at McDonald
, 59–60
“Can-do” attitude
, 87–88
Carnegie, Andrew
, 59
Catalyst
challenge for
, 91
community of
, 95–99
managers need for
, 2–4
propel performance, multiple
, 2
Catalytic behavior
, 123
determination
, 171–178
Catalytic competency
, 5–6, 155–157, 165–168
Catalytic leader
, 57, 89, 91–92
and team members
, 55, 101
Catalytic leadership
, 165
and teamwork
, 4–5
Catalytic skills
, 6
Catalytic teamwork and leadership
, 2, 5
Challenge for catalysts
, 91
Challenger communication disaster
, 26–27
Channel execution
, 88–89
Christensen, Clay
, 157, 158
model
, 157–158
Clark, Richard, Dr.
, 63, 64
Closed-mindedness
, 30
Coaching
, 140
cognitive
, 151
in education
, 151–153
Olympic athletes
, 149–150
in organizational settings
, 145–148
in practice
, 143–144
skills of outstanding
, 141–143
Coaching and Mentoring: How to Develop Top Talent and Achieve Higher Performance
, 144
Cognitive coaching
, 151
in education
, 151–153
Cognitive empathy
, 51
Cohesion
credibility to create
, 47
team performance requires
, 45–46
Cohesion creation
, 5, 6, 166
Cohesiveness
, 45
Commitment, passion and
, 132–134
Communicates Clearly
, 178
Communication
, 19–21, 61
barriers
, 27
disaster
, 26–27
effective
, 21–23, 26, 31
nonverbal
, 23
objectives
, 25
Community of catalyst
, 95–97
creation
, 97–99
Complacency
, 162–163
Conflicting and incomplete data
, 28
Conformity, group
, 31
Confront catalyst
, 52
Connections
with experience and existing knowledge
, 161–162
with expertise of others
, 161
with outside/nonjob phenomena
, 161
with trends
, 162
Content value vs. volume
, 26
Couch, Graham
, 76
Counterfeit behavior
, 15
Covey, Steven M.R.
, 15
Coworker’s mind
, 87
Creating cohesion
, 5, 6, 166
Creative construction
, 157
Creative destruction
, 157
Credibility
, 5, 6, 7–8, 165
to create cohesion
, 47
Cross, Rob
, 14
Crucial Decisions: Leadership in Policymaking and Crisis Management (Janis)
, 30
Cultural dynamics
, 61
Cultural performance attributes
, 63
Curiosity
, 100, 166
Cycling and energizing
, 81–82
Daily activities, engage in
, 166
Debriefing sessions
, 103
Decety, Jean
, 51
Demonstrate empathy
, 53
The Denver Post (Denver)
, 104
Dicklitch, Lee
, 126, 127, 128
Division I Men’s Basketball Championship
, 125
Doerr, John
, 89
Dolly, Thomas C.
, 105
Domestiques
, 82
Dow Jones Industrial Average (DJIA)
, 129
Doyle, Terry
, 151
Drafting
, 82
Duckworth, Angela
, 134, 135, 136
Dunbar, Jacob P.E.
, 73
rules
, 73–74
Durant, Kevin
, 133, 134
Ebbinghaus, Hermann
, 99
Edison, Thomas
, 161
Education
coaching in
, 151–153
mentoring in
, 151–153
Effective communication
, 21–23, 26, 31
Emotional empathy
, 51
Emotional intelligence
, 52, 154
Emotions
negative
, 51
performance-suppressing
activating and perpetuating
, 55–58
preventing/mitigating
, 53
turning around
, 54
power of
, 51–52
Empathy
, 52
in action
, 49–50
cognitive
, 51
demonstrate
, 53
emotional
, 51
Empowerment
, 88
Enthusiasm, “Rah rah”
, 55
Epiphanies
, 160
Ernest Shackleton’s leadership
, 112
Ewing Marion Kauffman Foundation
, 35
Excellence
, 61, 129–130
achieving
, 125–127
individual drive for
, 131–135
organizational, understanding and measuring
, 130–131
Excellence
, 129
Experimentation
, 104
Feedback
, 25–26
Follower
, 116–117
Following
, 111–112
art of
, 114–116
in OR
, 119–120
in real time
, 117
Formal meetings
, 92
Friendships, workplace
, 64–66
Gaiman, Neil
, 37
Generating momentum
, 5, 6, 79–80, 166
Genesis Award Program
, 149
Goleman, Daniel
, 52, 132
Graham, Voss
, 28
Grammy Awards
, 20, 21
Great Places to Work: The Business Case of a High-Trust Culture
, 16
Greenberg, Margaret H.
, 35
Greenleaf Center for Servant Leadership
, 118
Grit, passion and
, 134–135
Group conformity
, 31
Groupthink
, 30–31
Guest, David
, 39
Hallowell, Edward
, 51
Hamel, Gary
, 165
Harmony and Universality through Music (HUM)
, 20
Harvard Business Review (HBR)
, 62
Harvard Business Review (Hill and Lineback)
, 45
Hayward, Gordon
, 76
Healthy culture
, 61–63
Hill, Linda
, 45
Hincapie, George
, 83, 84
Hinkle, Tony
, 10
core principles
, 11
Horner, Victoria
, 75
Howard, Matt
, 77
Hsieh, Tony
, 4
HUM. See Harmony and Universality through Music (HUM)
Ideas
imaginative, in practice
, 160–162
spurring creative
, 157–158
Ideation
, 167
Imaginative ideas, in practice
, 160–162
Imaginative solutions
cultivating ability to develop
, 163–164
three-part pattern of
, 158–160
Improv
, 109, 110
Information-generating inquires
, 24
Inner-city school, revitalizing an
, 95–97
In Search of Excellence
, 129
Integrity
, 12–13, 61
and trust
, 16
Intelligence, emotional
, 52
James, LeBron
, 115
Janis, Irving
, 30
Jernstedt, Tom
, 125, 126, 127, 128
Jobs, Steve
, 161
Jobs theory
, 157, 158
Johnson, Magic
, 126
Kahn, Kamala
, 37
Kelleher, Herb
, 62
Kelley, Robert
, 115
Kouzes, James M.
, 8
LaPorte, Davie
, 104
Leadership
, 72–73, 112–114
and catalytic teamwork
, 2, 5
optimism
, 36
Leaders, reinforcing
, 148–149
Leading
, 111–112
in OR
, 119–120
in real time
, 117
Lead-out train
, 82
Leads and follows
, 6
Learning
experiences
, 99
organizations
, 98
at organization, team, and individual levels
, 105–106
ways to
, 100–101
Lieberman
, 75
Lineback, Kent
, 45
Listener
, 25
Listening, active and reflective
, 23
Luthans, Fred, Dr.
, 38
Lütke, Shopify
, 15
Make-A-Wish®
, 70–72
Managers, need catalyst
, 2–4
Managers Not MBAs (Mintzberg)
, 169
Mankins, Michael
, 62, 63
March Madness
, 125, 127, 128
Marvel Comics
, 37
Mastered new skills
, 97
McClelland, David
, 85
McDonald’s, camaraderie at
, 59–60
Meetings, formal
, 92
Mental models
, 98
Mentor
, 137
caring
, 10
skills of outstanding
, 141–143
Mentoring
, 139–140
in education
, 151–153
in organizational settings
, 145–148
in practice
, 143–144
Michigan State vs. Indiana State NCAA Division I Men’s Basketball National Championship Game
, 126
Mindedness
closed-mindedness
, 30
open-mindedness
, 24
Mindguards
, 30
Mission and vision
, 86–87, 89–92
Momentum
defined
, 79
generating
, 166
progress requires
, 79–80
Morey, Daryl
, 1
Multiple catalysts propel performance
, 2
Multiplier effect
, 123–124
The Music of Strangers
, 19, 20
NBA’s Houston Rockets
, 1
NCAA Championship Tournament
, 2
NCAA Final Four Championship games
, 9
NCAA Men’s Final Four
, 127
NCAA team inspired performance (2014)
, 127–128
Negative emotion
, 51
Netflix
, 76
Network mentoring
, 144
Nonverbal communication
, 23
Nored, Ron
, 9
enthusiasm
, 10
values and skills
, 13
Noyce, Robert
, 35
Objectives and Key Results (OKR)
, 89, 90
Olympic athletes, coaching
, 149–150
Onyx Solar
, 159
Open-ended questions
, 24
Open-mindedness
, 24
Opposite behavior
, 15
Optimism
, 33–34
impact of
, 34–36
invigorating with
, 36, 38, 40–41
McDonald’s crew exemplifies
, 42–43
leadership
, 36
in practice
, 36–37
teammate
, 36
Organizational excellence
, 130–131
Organizational learning, team and
, 101–102
Organizational settings, mentoring and coaching in
, 145–148
Orwell, George
, 57
The Other Side of Innovation (Vijay Govindarajan)
, 162
Partnering
, 111–114
Passion
and commitment
, 132–134
and grit
, 134–135
Peale, Norman Vincent
, 36
Peloton, team position within
, 82
Performance
challenges
, 52
energize to elevate
, 85–88
Performance-suppressing emotions
activating and perpetuating
, 55–58
preventing/mitigating
, 53
turning around
, 54
Perlmutter, Isaac
, 37
Personal mastery
, 98
Personal rewards
, 87
Pessimism, impact of
, 39, 42
Peters, Tom
, 129, 130
Photovoltaic transparent glass technology
, 159
Posner, Barry Z.
, 8
Practices
, 102–103
Psychological capital phenomenon
, 38–39
Psychological dimensions
, 86
Psychological resilience
, 38, 42
Questions, open-ended and thought-provoking
, 24
Race, Kristen, Dr.
, 132
“Rah rah” enthusiasm
, 55
The Rain
, 20
Real time, follow and lead in
, 117
Real-Time Kinematic (RTK) technology
, 155
Reflective listening
, 23
Respect
, 61
Ross, J.
, 65
Sandeep Das
, 19, 20, 21, 26, 31, 32
Self, importance of putting team before
, 71–72
Self-assessment
, 171
Self-efficacy
, 42
Self-learning
, 101
Self vs. other
, 72
Selfless behavior
, 75
Selflessness
, 74–76
aimed at new teammate
, 76–77
drivers of
, 75–76
Self-reflection, in practice
, 179
Senge, Peter
disciplines
, 95–98
model
, 96
practices
, 98
Servant leadership
, 118
Shared vision
, 96, 98
Silk Road Ensemble
, 19, 20, 21, 31
Skepticism
, 27–28
Skills
curiosity
, 100
experimentation
, 100
practice, and more practice
, 99–100
upgrading and rejuvenating
, 99–100
Skyuka mountain
, 82–85
Smith
, 72
The Speed of Trust (Covey)
, 15
Sprinters
, 82
Stengel, Casey
, 101
Sterling, Kent
, 9
Stevens, Brad
, 2, 10, 14, 77
Stop, start and continue order
, 90–91
Storytelling
, 25
Structured educational experiences
, 101
Supervising, managing and
, 139
Supervisor
, 137–139
Synchronization
, 91
Systems thinking
, 98
The Talent Delusion (Chamorro-Premuzic)
, 163
Tanner, Matt
, 83
Taylor, James
, 170
Team
energy
, 86
learning
, 97, 98
and organizational learning
, 101–102
on track
, 13
Teammate optimism
, 36
Team members, mutual respect among
, 63–64
Team milestones, identification
, 90
Team performance
, 93
requires cohesion
, 45–46
Team problem solving
, 103
Team rewards
, 87
Team’s mission and vision
, 86–87
individual and team goals with
, 89–91
Teamwork, catalytic leadership and
, 4–5
Thought-provoking questions
, 24
Thorne, Jim
, 46
Track, team on
, 93
Trust
, 12–13
benevolence-based
, 14
integrity and
, 16
three dimensions of
, 14
“Trust battery”
, 15–16
Trust behavior
, 15
Turning around performance-suppressing emotions
, 54
Unethical behavior
, 12–13
Values
, 13
defined
, 14
identifying and demonstrating
, 14
Veasley, Willie
, 76, 77
Velocity
, 93
Vigilant catalysts
, 162
Volume vs. content value
, 26
Waterman, Robert
, 129, 130
Wealth of Nations (Adam Smith)
, 72
Werthner, Penny
, 149
Wharton@Work
, 117
White, D.J.
, 77
Workplace friendships
, 64–66
Yo-Yo Ma
, 19
- Prelims
- Introduction: Catalytic Teamwork in Action
- Cornerstone 1 Building Credibility
- 1 Acts With Integrity and Inspires Trust
- 2 Communicates Clearly
- 3 Invigorates with Optimism
- Cornerstone 2 Creating Cohesion
- 4 Connects Emotionally
- 5 Develops Camaraderie
- 6 Puts the Team’s Goals and the Organization’s Mission before Personal Interests
- Cornerstone 3 Generating Momentum
- 7 Energizes Others to Execute with the Mission in Mind
- 8 Upgrades and Rejuvenates Skills and Knowledge
- 9 Leads and Follows
- Cornerstone 4 Amplifying Impact
- 10 Pursues Excellence
- 11 Mentors and Coaches Others to Excel
- 12 Proposes Imaginative Solutions
- What’s Next? Assessing and Developing Catalytic Competencies
- References
- About the Authors
- Index