International Journal of Health Care Quality Assurance: Volume 29 Issue 7
Addressing the issues of management and quality
Table of contents
Quality of life in breast cancer sufferers
Ahmed Essmat Shouman, Nahla Fawzy Abou El Ezz, Nivine Gado, Amal Mahmoud Ibrahim GodaThe purpose of this paper is to measure health-related quality of life (QOL) among patients with early stage cancer breast under curative treatment at department of oncology and…
Improving outpatient phlebotomy service efficiency and patient experience using discrete-event simulation
Kenneth Yip, Suk-King Pang, Kui-Tim Chan, Chi-Kuen Chan, Tsz-Leung LeeThe purpose of this paper is to present a simulation modeling application to reconfigure the outpatient phlebotomy service of an acute regional and teaching hospital in Hong Kong…
Clinical Assessment of Risk Management: an INtegrated Approach (CARMINA)
Pierfrancesco Tricarico, Stefano Tardivo, Giovanni Sotgiu, Francesca Moretti, Piera Poletti, Alberto Fiore, Massimo Monturano, Ida Mura, Gaetano Privitera, Silvio BrusaferroThe European Union recommendations for patient safety calls for shared clinical risk management (CRM) safety standards able to guide organizations in CRM implementation. The…
Outpatient clinic waiting time, provider communication styles and satisfaction with healthcare in India
Payal MehraThe purpose of this paper is to evaluate the impact of extended waiting time on patients’ perceptions of provider communication skills and in-clinic satisfaction, in three major…
Survival probability in patients with liver trauma
Skender Buci, Agim KukeliThe purpose of this paper is to assess the survival probability among patients with liver trauma injury using the anatomical and psychological scores of conditions…
Managing healthcare information: analyzing trust
Eva Söderström, Nomie Eriksson, Rose-Mharie Åhlfeldt– The purpose of this paper is to analyze two case studies with a trust matrix tool, to identify trust issues related to electronic health records.
Performance indicators: healthcare professionals’ views
Xiuzhu Gu, Kenji ItohThe purpose of this paper is to capture factors behind professional views of indicator usefulness as a common structure for assessing healthcare performance and their important…

ISSN:
0952-6862e-ISSN:
1758-6542ISSN-L:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar