Table of contents
Historic architecture in tourism consumption
Orhan YabanciHistoric architecture is one of the most prevalent human-made attractions and image attributes that the tourism industry substantially benefits from. Moreover, this attraction…
How about the service perception during the COVID-19 pandemic: an analysis of tourist experiences from user-generated content on TripAdvisor
Mehmet Bahri Saydam, Victor Oluwafemi Olorunsola, Turgay Avci, Tamar Haruna Dambo, Kadir BeyarThe COVID-19 pandemic has resulted in significant changes in tourists’ attitudes and behaviors mostly as a result of confinement-related problems. Although various studies have…
Effect of hotel overall service quality on customers’ attitudinal and behavioural loyalty: perspectives from Zimbabwe
Brighton Nyagadza, Gideon Mazuruse, Asphat Muposhi, Farai ChigoraThis study aims to examine the influence of service quality, satisfaction, trust, value and commitment on hotel customers’ attitudinal and behavioural loyalty.
Residents’ satisfaction with sustainable tourism: the moderating role of environmental awareness
Ikram Ullah Khan, Safeer Ullah Khan, Salman KhanThe purpose of this paper is to empirically evaluate the significant influence of four sustainability dimensions in predicting the residents’ satisfaction with the development of…
Emergence of false realities about the concept of “Silaturrahim”: an academic social construction perspective
Ch. Mahmood AnwarThe purpose of this paper is to raise awareness among tourism and business scholars and professionals to avoid using socially constructed academic artifacts (such as…
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