Table of contents - Special Issue: Innovations driven by knowledge management
Guest Editors: Professor Vesna Bosilj Vukšić and Professor Mirjana Pejić Bach
Exploring the role of knowledge management practices in fostering customer relationship management as a catalyst of marketing innovation
Aurora Garrido-Moreno, Nigel Lockett, Victor Garcia-MoralesThe purpose of this paper is to propose a research model exploring the link between knowledge management processes and customer relationship management (CRM) performance. It seeks…
The effect of knowledge management on environmental innovation: The empirical evidence from France
Tatjana Stanovcic, Sanja Pekovic, Amira BouziriThe purpose of this paper is to analyze whether knowledge management (KM) practices trigger environmental innovation. Additionally, distinguishing between two types of KM…
Knowledge management practices and innovation performance in Finland
Henri Tapio Inkinen, Aino Kianto, Mika VanhalaRecent empirical studies have suggested that knowledge-based issues are closely related to companies’ innovation performance. However, the majority of research seems to be focused…
Knowledge-intensive process management: a case study from the public sector
Anton Manfreda, Brina Buh, Mojca Indihar ŠtembergerThere is very little literature about improving and managing knowledge-intensive business processes (KIBPs). Since innovation plays an important role in knowledge work, these…
Organizational leadership capability – a mechanism of knowledge coordination for inducing innovative behaviour: A case study in Estonian service industries
Kurmet KivipõldThe purpose of this paper is to explore how organizational leadership capability as a knowledge coordinating mechanism affects service organization activities towards different…
Soft-systems approaches to knowledge-cum-values management as innovation drivers
Dejana Zlatanović, Matjaž MulejRespecting the growing importance of interdependence of knowledge, values and social responsibility, the purpose of this paper is to introduce the concept of knowledge-cum-values…
ISSN:
1746-5265Online date, start – end:
2006Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Ruta Kazlauskaite