Table of contents
Critical success factors in gaining user customer satisfaction in outsourced IT services
Jayachandra Bairi, B. Murali ManoharThe purpose of this paper is to identify the critical success factors in gaining user customer satisfaction in IT outsourced services and find how it helps in the competitive…
Auditing in enterprise system environment: a synthesis
Alexandra Kanellou, Charalambos SpathisThe purpose of this article is to provide a selective and comprehensive literature review based on previous research within auditing and enterprise systems (ES). This is done to…
SMEs need formative infrastructure for business transformation
Klas Gäre, Ulf MelinICT has considerable importance for increasing productivity and growth. Using ICT requires resources to create value. As resources are more limited in smaller enterprises, and the…
Investigating employee career commitment factors in a public sector organisation of a developing country
Naimatullah ShahUnderstanding employee attitudes and behaviours has made possible the successful of organisation policies and strategies. Managers are often worried about to know the employee…
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ISSN:
1741-0398Renamed from:
Logistics Information ManagementOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Zahir Irani