Journal of Facilities Management: Volume 3 Issue 3

Significantly reducing facility maintenance costs through innovative custodial safety

Jeffery L. Campbell

According to the US National Safety Council (NSC), in 2001 there were 1,537,600 injuries and illnesses reported for all work occupations in America. The National Safety Council…

Collaboration in infrastructure services in regional retail centres: Value‐added contribution of facilities management at the Birmingham Bullring

Michael Cant

The original Bullring complex opened in Birmingham, UK, in 1960 and was the first covered retail centre in Europe. It heralded a new approach not just to shopping but also to…

The impact of radio frequency identification on supply chain facilities

David C. Twist

Radio frequency identification or RFID has received much press of late, mainly due to the recent compliance mandates by many of the world’s largest retailers (Wal‐Mart, Tesco…

A Six Sigma quality approach to workplace evaluation

Michael O’Neill, Cheryl Duvall

This paper reviews post‐occupancy evaluation (POE) research methods and discusses how these methods can be deployed within the context of a Six Sigma quality framework. The paper…

Facilities management outsourcing in the UK: Avoiding ’elephant traps‘ in the legal jungle

Duncan Reid‐Thomas, Richard Phillips

The UK has in recent years seen considerable growth of facilities management (FM) outsourcing across a range of industries. This paper considers the legal problems and risks…

Document management: A case study

James E. Loesch, Judith Theodori

In the course of constructing, maintaining, operating or upgrading facilities, Facility Managers generate and collect many documents. Their offices become repositories for plans…

The life‐cycle audit: A way to understand and communicate the need for facility reinvestment

Jay Oschrin

A life‐cycle audit is a multifaceted tool which helps facilities managers achieve a variety of goals. A life‐cycle audit produces a comprehensive, detailed summary of immediate…