Business Process Management Journal: Volume 16 Issue 2

How an organization changes in ERP implementation: a Taiwan semiconductor case study

Jen Yin Yeh, Yen‐Ching OuYang

Enterprise resources planning (ERP) systems often produce intangible benefits and implementation problems related to social and human factors. Implementing an enterprise system in…

Impact of information sharing on competitive strength of Indian manufacturing enterprises: An empirical study

V.C. Pandey, S.K. Garg, Ravi Shankar

The purpose of this paper is to find the effect of different types of information sharing on the competitive strengths of the Indian manufacturing enterprises.

Information systems outsourcing: a Delphi study from Spain

Reyes Gonzalez, Jose Gasco, Juan Llopis

The widespread growth of information systems (IS) outsourcing on an international scale contrasts sharply with the somewhat limited development of this practice in Spain. The…

Service process analysis using process engineering and the theory of constraints thinking process

Daniel Pacheco Lacerda, Ricardo Augusto Cassel, Luis Henrique Rodrigues

The paper aims to present a case of integration between process engineering and the thinking process of the theory of constraints (TP‐TOC) through the analysis of an…

Managing enterprise resource planning projects

Prasanta Kumar Dey, Benjamin Thomas Clegg, David J. Bennett

The purpose of this paper is to help managers to successfully plan, implement, and operate enterprise resource planning (ERP) projects using a risk management framework.

Optimizing competence management processes: a case study in the aerospace industry

Angelo Corallo, Mariangela Lazoi, Alessandro Margherita, Massimo Scalvenzi

The purpose of this paper is to describe the case of a leading Italian aerospace company which developed an integrated system aimed to optimize the management of engineering…

Unleashing process orientation: A comparative study of enterprise system implementation in Canadian and US firms

Vinod Kumar, Bahar Movahedi, Kayvan Miri Lavassani, Uma Kumar

In the past few years, process orientation (PO) as an integral part of enterprise system (ES) implementation has been the center of attention among practitioners and academics…

Value‐oriented process modeling: integrating financial perspectives into business process re‐design

Jan vom Brocke, Jan Recker, Jan Mendling

Financial information about costs and return on investments are of key importance to strategic decision making but also in the context of process improvement or business…