Table of contents
Quality, manufacturing strategy, and global competition: An empirical analysis
Keah Choon Tan, Vijay R. Kannan, Robert B. Handfield, Soumen GhoshOver the past ten years, intense global competition has forced many firms to examine their business practices and to evaluate how to meet the challenges economic globalization has…
Targets and how to assess performance against them
Paul WalshWhile the need to set targets has been widely discussed in the TQM, benchmarking and re‐engineering literature, guidance aimed at helping management report and interpret…
Association‐sponsored benchmarking programs
Jeffrey W. AlsteteAssociation‐sponsored benchmarking programs are developed, organized, and implemented by a professional association of member institutions. Methods used often include survey‐type…
Benchmarking tax compliance efficiency (risk) at the business entity level
Arif Syed, Kali KalirajanEmpirical works on examining taxpayer compliance and judiciously targeting risky taxpayers from a population of large taxpayers are hitherto scarce. This paucity of research has…
Identifying problems in forecasting consumer demand in the fast moving consumer goods sector
Dotun Adebanjo, Robin MannThe ability to forecast consumer demand accurately is of great importance to companies in the consumer market. The food industry, in particular, views consumer availability as the…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran