Benchmarking: An International Journal: Volume 31 Issue 5

Unveiling ways to examine the purchase intension of green products in emerging markets

Rambabu Lavuri, Ratri Parida, Sonia Singh

This research study uses the theory of planned behavior to investigate the factors such as environmental concern, perceived control behavior and subjective norms that foster green…

Decoupling of a management standard: how decision-makers reinterpret, renegotiate, and modify the adoption of ISO 9001

Emil Georgiev, Svetoslav Georgiev

The authors extend the literature on decoupling by analyzing the microlevel effects of institutionalized practices within the framework of international standards. This study…

Developing a project performance assessment model for benchmarking the project success of Indian construction projects

Prachi Vinod Ingle, Mahesh Gangadhar, M.D. Deepak

In recent times, there has been a lot of research focused on performance measurement (PM) in project-based sectors. However, there are very few studies that were reported on the…

MCDM model to rank the performance outcomes in the implementation of Industry 4.0

Veepan Kumar, Prem Vrat, Ravi Shankar

Industry 4.0 has received significant attention in today's competitive business market, necessitating a restructuring of functional domains in nearly every manufacturing…

Performance predictions for sustainability governance of firms: implications to select Indian firms

R. Rajesh

The author aims to study and predict the sustainability governance performances of firms using an advanced grey prediction model. The case implication of the prediction model is…

Sustailient supplier selection using neutrosophic best–worst approach: a case study of additively manufactured trinkets

Priya Ambilkar, Priyanka Verma, Debabrata Das

This research work has developed an integrated fuzzy Delphi and neutrosophic best–worst framework for selecting the sustailient (sustainable and resilient) supplier for an…

Navigating COVID-19: unraveling supply chain disruptions through best-worst method and fuzzy TOPSIS

Irfan Ali, Vincent Charles, Umar Muhammad Modibbo, Tatiana Gherman, Srikant Gupta

The COVID-19 pandemic has caused significant disruptions to global supply chains (SCs), affecting the production, distribution, and transportation of goods and services. To…

On the interplay of supply chain network complexity on the nexus between supply chain resilience and performance

Zulaiha Hamidu, Kassimu Issau, Francis O. Boachie-Mensah, Emmanuel Asafo-Adjei

The authors examine the effect of supply chain resilience (SCR) on supply chain performance (SCP) while considering the moderating effect of supply chain network complexity (SCNC…

Co-creating organizational performance and project success through customer participation, requirement risk and knowledge integration: a multi-study evidence

Marya Tabassum, Muhammad Mustafa Raziq, John Lewis Rice, Felipe Mendes Borini, Anees Wajid

Taking a co-creation perspective and integrating knowledge-based and resource-based perspectives, the authors examine the role of customer participation in organizational…

External knowledge sourcing, organizational ambidexterity and manufacturing performance: a new insight for dynamic operation management

Seng Cheong Cheah, Cheng Ling Tan

This study intends to examine the relationships between external knowledge sourcing (EKS), organizational ambidexterity (OA), and manufacturing performance (MP) in the context of…

The challenges in adoption of circular economy in SMEs – a research agenda and way forward

Mukesh Kondala, Sai Sudhakar Nudurupati, Raja Phani Pappu

The circular economy (CE) represents an industry-wide transition from linear to circular processes. There has been a proliferation of literature on CE in the last decade. However…

Application of fuzzy methods in green and sustainable supply chains: critical insights from a systematic review and bibliometric analysis

Deepak Datta Nirmal, K. Nageswara Reddy, Sujeet Kumar Singh

The main purpose of this study is to provide a comprehensive review and critical insights of the application of fuzzy methods in modeling, assessing and understanding the various…

The assessment of quality of care in the Indian healthcare industry: the employees’ and patients’ perspectives

Karthik Padamata, Rama Devi Vangapandu

The purpose of this study is to capture patients' and employees' perception of quality of care in the Indian private hospitals and to find the possible perceptual gaps between…

Sustainability 4.0 in services: a systematic review of the literature

Igor Fellype Loureiro Valenca Filgueiras, Fagner José Coutinho De Melo

This paper aimed to identify the impact that Industry 4.0 can have on the service sector and how its combination can generate benefits for Sustainability 4.0 in the context of the…

Examining the effects of technology–organization–environment framework on operational performance through supply chain integration of the firm

Kamran Ali Chatha, Muhammad Shakeel Sadiq Jajja, Fatima Gillani, Sami Farooq

This paper aims to investigate the role of organizational and technological enablers and their arrangement and alignment with the external environment to facilitate supply chain…

Platform ecosystem research in the technology and innovation management discipline: a multi-method literature review

Sandip Mukhopadhyay, Jason Whalley, Ritesh Pandey, Vinodhini Ranganathan

In parallel with the rising importance of innovation and digital technologies, research on platform ecosystems is rapidly accumulating. This study aims to summarize the current…