Table of contents
Strategic resource management model and data envelopment analysis for benchmarking of Indian retailers
Aradhana Gandhi, Ravi ShankarThe purpose of this paper is to use strategic resource management (SRM) model and data envelopment analysis (DEA) for benchmarking Indian retailers. The study ascertains, how a…
Ownership, size, and efficiency: evidence from software companies in India
Bimal Kishore SahooThe purpose of this paper is to discuss the trends in relative efficiency of software companies in India during 1999-2008 by applying input-oriented data envelopment analysis…
New drivers and challenges in a multi-polar world
Rosa Caiazza– The purpose of this paper is to explore current trends in multi-polar world with the aim of assessing new drivers and challenges in cross-border M & A.
A framework to study vendors’ contribution in a client vendor relationship in information technology service outsourcing in India
Daisy Mathur Jain, Reema KhuranaThe information technology (IT) industry has been continuously expanding. This has resulted in promoting outsourcing of work by clients to vendors. Most of the published research…
Benchmark the best factory data collection system (FDC) using AHP-GRA method
Sanjaykumar R Gangurde– The purpose of this paper is to propose a multi-criteria decision making method to evaluate factory data collection (FDC) system alternatives.
Objectives priority in university strategy map for resource allocation
Fariborz Rahimnia, Naghmeh KargozarThe purpose of this paper is to provide a model for Ferdowsi University of Mashhad (FUM) to prioritize its objectives. This will be achieved by providing strategy map using…
Meta modelling of job satisfaction effective factors for improvement policy making in organizations
Hamed Fazlollahtabar, Iraj Mahdavi, Nezam Mahdavi-AmiriThe purpose of this paper is to propose a Meta modeling based on regression, neural network, and clustering to analyze the job satisfaction factors and improvement policy making…
Benchmarking of product recovery alternatives in reverse logistics
S. K. Sharma, S.S. Mahapatra, M.B. ParappagoudarSelection of best product recovery alternative in reverse logistics (RL) has gained great attention in supply chain community. The purpose of this paper is to provide a robust…
Development and implementation of product sustainment simulator utilizing fuzzy cognitive map (FCM)
Benedict M. Uzochukwu, Silvanus J. Udoka, Femi BalogunManaging product life cycle data is important for achieving design excellence, product continued operational performance, customer satisfaction and sustainment. As a result, it is…
A methodology for analyzing shipyard supply chains and supplier selection
Nikolaos Vlachakis, Athanassios Mihiotis, Costas P Pappis, Ioannis N Lagoudis– The purpose of this paper is to focus on shipyard supply chains in order to identify the processes that take place and evaluate the risks associated with suppliers.
Role of green policy on sustainable supply chain management: A model for implementing corporate social responsibility (CSR)
Broto Rauth BhardwajGreen supply chain management (GSCM) has become the driver of sustainable strategy. This topic has been gaining increasing attention within both academia and industry for making…
Moderating roles of customer characteristics on the link between service factors and satisfaction in a buffet restaurant
Ramakrishnan Ramanathan, Yun Di, Usha RamanathanIn service sector, measuring quality of services is generally acknowledged to be difficult as it involves many psychological features. Hence, identifying the determinants of…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran