Table of contents - Special Issue: Selected papers from the 6th International PMA conference 2009
Performance measurement and management: a literature review and a research agenda
Paolo Taticchi, Flavio Tonelli, Luca CagnazzoThe purpose of this paper is to review the literature in the field of performance measurement and management (PMM) for small and medium enterprises (SMEs) and large companies and…
Beyond words: testing alignment among inter‐organizational performance measures
Maria Rey‐Marston, Andy NeelyThis paper seeks to measure in a quantitative way the degree of alignment among a set of performance measures between two organizations.
Managing without measuring: a study of an electricity distribution company
M. Sobótka, K.W. PlattsThe purpose of this paper is to present an exception to the common belief “If you can't measure it, you can't manage it”. It aims to show how in certain situations particular…
Managing for performance in New Zealand's public service – a loosely coupled framework?
Rodney Dormer, Derek GillThe purpose of this paper is to examine the institutional factors that impact on the integration of the formal model of performance management in New Zealand's public service and…
Internal performance management with UK higher education: an amorphous system?
Martin Broad, Andrew GoddardThe purpose of this paper is to provide insights into the internal performance management of UK universities.
An engagement framework for managing the Crown's ownership interests in the New Zealand tertiary education sector
Doug Galwey, Barry OgilvieThe purpose of this paper is to present the theoretical foundations and lessons learned in the development and implementation of an institutional engagement framework for…
Performance‐driven behavior as the key to improved organizational performance
André A. de WaalRecent research states that both the instrumental and the behavioral dimensions of performance management have equal influence on the performance of an organization. To test this…
Synthesizing management control frameworks
Winnie O'Grady, Paul Rouse, Cathy GunnThe purpose of this paper is to investigate the holistic nature of control systems to understand how they operate across organizational levels and manage change.
Rediscovering performance management: systems, learning and integration
Aurel BrudanThis paper sets out to explore performance management as a discipline and propose an integrated performance management model.
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ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma