Leadership in Health Services: Volume 14 Issue 4

Primary care physicians’ communication preferences

Maureen Charlebois, Lois Cormack, Imtiaz David, Kevin Leonard, Lorraine Pederson, Bonnie Painter, Flavian Pinto

Describes a project undertaken to study the communication preferences of primary care physicians (PCPs) when they interact with Community Care Access Centres (called CCACs; they…

Leadership in uncharted territory: developing the role of professional practice leader

Mary Beth Bezzina, Linda B. Fischer, Leslie Harden, Karen Perkin, Danya Walker

Shows how a new role, professional practice leader (PPL), developed as a health care organization shifted from department‐based hierarchical management to team‐based management…