Corporate Communications: An International Journal: Volume 29 Issue 5

Editorial 29.5: Relationship building and behaviour in public relations and corporate communications

Martina Topic

Organized complexity of CSA communication strategy

Minhee Choi, Baobao Song

Based on Lasswell’s communication model, this study investigates how four categories of factors (i.e. the source, content, medium and receiver) conjointly affect the relational…

The role of corporate social advocacy forms in shaping young adults’ responses

Joon Kyoung Kim, Won-Ki Moon, Jegoo Lee

This study aims to examine the role of different forms of corporate social advocacy (CSA) in shaping individuals’ attitudinal and behavioral intentions towards companies taking…

The determinants of voluntary relational liabilities: empirical evidence

Hend Guermazi, Salma Damak, Adel Beldi

The aim of this study is to analyse the factors that contribute to the disclosure of relational liabilities (RLs) of the US companies.

Organizational mission statement components: a comparative study between Indian and Singaporean mission statements in the healthcare sector via Python analysis

Abdulkader Zairbani, J.P. Senthil Kumar

This paper aims to compare the mission statements of Indian and Singaporean firms in the healthcare sector, and define the main components of Indian and Singaporean mission…

Measurement and evaluation methods in corporate communications through the prism of Lasswell’s model

Dmytro Oltarzhevskyi

This study aims to conceptualize, rethink and systematize methods used for measurement and evaluation (M&E) corporate communication.

Hosting and hoping on social media – a study on SoMe communication strategies among Danish cultural institutions and tourist attractions during COVID-19

Karina Villumsen, Hanne Elmer, Line Schmeltz

The COVID-19 lockdown severely impacted organizations in the cultural and tourist business as their products all of a sudden “disappeared”. This study aims to explore if and how…

Navigating the clock and the corridor: how time and space influence unplanned conversations

Dron M. Mandhana, Dawna I. Ballard

Despite their centrality to organizing – acknowledged by several theorists – unplanned conversations are often marginalized in organizational theory. To remedy this oversight, we…

Media-induced emotions and message sidedness in corporate crises

Sining Kong, Weiting Tao, Zifei Fay Chen

This study examines the interplay between media-induced emotional crisis framing (anger vs sadness) and message sidedness of crisis response on publics’ attribution of crisis…