Table of contents
Grace, place and space: fostering employee technological innovation in the new normal
James Burleson, Bruce E. Greenbaum, Jason Bennett ThatcherThe ongoing shift to telework has brought about tremendous opportunities for employees to reimagine their use of technology. Opportunities abound for both discovering new…
Unveiling the dark side in smartphone addiction: mediation of strain and moderation of hedonic use on well-being
Murad Moqbel, Saggi Nevo, Fiona Fui-Hoon NahThe research purpose is to investigate the mediating and moderating relationships between smartphone addiction and well-being (i.e. health-related quality of life).
I hate ads but not the advertised brands: a qualitative study on Internet users' lived experiences with YouTube ads
Snehasish Banerjee, Anjan PalThis paper aims to explore Internet users' lived experiences with video ads, both skippable and nonskippable, while watching content on YouTube.
The effects of IT chargeback on strategic alignment and performance: the contingent roles of business executives' IT competence and CIOs' business competence
Rocky Chung-Ngam Cheng, Xiaohua Men, J.J. Po-An Hsieh, Zhuo June Cheng, Xiaocong Cui, Tiange Wang, Sheng-Hsun HsuIn the era of the digital economy, organizations are under much pressure to justify their information technology (IT) spending on digital transformation. Some organizations have…
Re-framing the policy conversation for preventing cyberstalking
Kane Smith, Gurpreet DhillonCyberstalking is a growing threat to society, and policymakers should address it utilizing the input of constituents. For this, two key components are required: actionable…
Coping strategies initiated by COVID-19-related stress, individuals' motives for social media use, and perceived stress reduction
Mikyeung BaeThis study examined whether individuals' coping strategies and their motivations for social media use act as mediators between actual COVID-19-related stress and the perception…
The impact of individual and team professional capital on physicians’ performance in online health-care communities: a cross-level investigation
Jian-Jun Wang, Huiyuan Liu, Jiao YeOnline medical teams (OMTs) are gaining popularity as a new form of online health service to provide patients with prompt and guaranteed treatment. While the effective development…
Digital influencers, social power and consumer engagement in social commerce
Panpan Wang, Qian HuangSocial commerce platforms are prevalent in the explosion of social media and e-commerce, and they enable conversations across a broad range of topics. However, their success…
The role of privacy and emotion in ARBS continuing use intention
Ya Yin, Carol HsuToday, contactless businesses are becoming part of the “new normal” in daily life. Augmented reality-based services (ARBS) thus provide a mechanism for contactless commerce…
Using augmented reality for shopping: a framework for AR induced consumer behavior, literature review and future agenda
Marc Riar, Nannan Xi, Jakob J. Korbel, Ruediger Zarnekow, Juho HamariA current technological trend, which has gained even more traction recently due to the COVID-19 pandemic, is the use of augmented reality (AR) in shopping environments. AR is…
Does gender really matter? Exploring determinants behind consumers' intention to use contactless fitness services during the COVID-19 pandemic: a focus on health and fitness apps
Yonghan Zhu, Rui Wang, Rongcan Zeng, Chengyan PuThis research created a theoretical framework based on theory of consumption values (TCV) and theory of perceived risk (TPR) to investigate the determinant factors behind…
Investigating the net benefits of contactless technologies in quick-service restaurants: the moderating roles of social interaction anxiety and language proficiency
Kyung Young Lee, Sumin Han, Soo Il Shin, Sung-Byung YangThis study aims to apply the information system success model (ISSM) to examine the relationships among actual use, use continuance intention, user satisfaction and net benefits…
Insights into customers' psychological mechanism in facial recognition payment in offline contactless services: integrating belief–attitude–intention and TOE–I frameworks
Wen-Lung Shiau, Chang Liu, Mengru Zhou, Ye YuanFacial recognition payment is an emerging mobile payment method that uses human biometrics for personal identification. The purpose of this study is to examine how users' salient…
Anticipating the antecedents of feedback-seeking behavior in digital environments: a socio-technical system perspective
Xi Zhang, Xuyan Wang, Fangqing Tian, Dongming Xu, Longwei FanFeedback-seeking behavior is an important way for individuals to actively seek information feedback to achieve individuals' goals. In the environment driven by contactless digital…
How can we achieve better e-Learning success in the new normal?
Sodam Kim, Jumin Lee, Sang-Hyeak Yoon, Hee-Woong KimThis study aims to propose and validate a model for e-Learning success based on students’ experiences in the “new normal.” To achieve this goal, this study focused on answering…
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Emerald Publishing LimitedOpen Access:
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- Dr Christy Cheung