Information Technology & People: Volume 37 Issue 5

Symbolic power, discourse, and underrepresentation of women in IT

Tanya Jurado, Alexei Tretiakov, Jo Bensemann

The authors aim to contribute to the understanding of the enduring underrepresentation of women in the IT industry by analysing media discourse triggered by a campaign intended to…

Exploring active and passive interactions in social networking services: a psychological needs perspective

Yongqing Yang, Jianyue Xu, Lesley Pek Wee Land, Shuiqing Yang, Thomas Chesney

People's socializing behavior in social networking services (SNS) presents dramatically different features, forming differentiated online social interaction patterns (DOSIP) in…

Continuous knowledge contribution in social Q&A communities: the moderation effects of self-presentation and motivational affordances

Lijuan Luo, Yuwei Wang, Siqi Duan, Shanshan Shang, Baojun Ma, Xiaoli Zhou

Based on the perspectives of social capital, image motivation and motivation affordances, this paper explores the direct and moderation effects of different kinds of motivations…

Understanding proactive knowledge sharing and knowledge withholding in physician-driven online health communities – a professional role identity perspective

Jiaoyang Li, Xixi Li, Cheng Zhang

While spontaneous and voluntary knowledge contribution in online communities promotes value co-creation, dysfunctional knowledge behaviors hamper the effectiveness and development…

The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience

Timothy Jung, Sujin Bae, Natasha Moorhouse, Ohbyung Kwon

Traditionally, Task–Technology Fit (TTF) theory has been applied to examine the usefulness of technology in the work environment. Can the same approach (based on experience rather…

Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views

Wilson Ozuem, Michelle Willis, Silvia Ranfagni, Kerry Howell, Serena Rovai

Prior research has advanced several explanations for social media influencers' (SMIs’) success in the burgeoning computer-mediated marketing environments but leaves one key topic…

Understanding the determinants of technology upgrade: an integration of retrospective and prospective perspectives

Yan Zhang, Nan Wang, Yongqiang Sun

Technology upgrade has been adopted as a strategy for technology vendors to modify and improve their incumbent technologies. However, user resistance is widespread in practice. In…

Digital innovation in social cash organizations – the effects of the institutional interactions for transforming organizational practices

Atika Ahmad Kemal, Mahmood Hussain Shah

While the potential for digital innovation (DI) to transform organizational practices is widely acknowledged in the information systems (IS) literature, there is very limited…

The failure of online endorsement systems in investment communities: evidence from Yahoo! Finance

Peng Xie, Hongwei Du, Jiming Wu, Ting Chen

In prior literature, online endorsement system allowing the users to “like” or “dislike” shared information is found very useful in information filtering and trust elicitation in…