Information Technology & People: Volume 37 Issue 4

Tacit knowledge sharing in information systems development projects: social interdependence and regulatory focus perspectives

Shin-Yuan Hung, Jacob Chia-An Tsai, Kuanchin Chen, Charlie Chen, Ting-Ting Yeh

The purpose of this study is to examine tacit knowledge sharing within information systems development (ISD) projects by exploring the combination of social interdependence theory…

Social interaction and the successful exit of cultural and creative crowdfunding projects: evidence from the Modian platform

Lin Jia, Ying Zhang, Chen Lin

Social interaction in comment sections has become a key factor for backers' decision making in crowdfunding platforms. However, current research on the two-way social interaction…

The effects of cognitive dissonance and self-efficacy on short video discontinuous usage intention

Ting Chen, Xia Li, Yaoqing Duan

The discontinuous usage behavior of short video social media presents an ongoing challenge to platform development. The purpose of this study is to investigate the antecedents of…

Examination the effects of organizational innovation and knowledge management strategy in information technology companies in R&D departments on service quality and product innovation

Fatma Sonmez Cakir, Ozan Kalaycioglu, Zafer Adiguzel

The purpose of the article is to examine the concepts of knowledge management strategies, innovation and service quality in information technology companies that have research and…

Credibility of Youtube product reviews and customers' product return intention: a product fit uncertainty perspective

Aditya Nugroho, Wei-Tsong Wang

This research aims to examine the factors that influence customers' product return intentions and proposes that YouTube product reviews can mitigate customers' desire to return a…

How do we elicit more user feedback in the social Q&A community? A consideration of the expertise-required question

Mi Zhou, Bo Meng, Weiguo Fan

The current study aims to investigate the factors that impact the feedback received on answers to questions in social Q&A communities and whether the expertise-required question…

How users cognitively appraise and emotionally experience the metaverse: focusing on social virtual reality

Ayoung Suh

Despite the increasing interest in the metaverse—immersive three-dimensional virtual worlds wherein personalized avatars interact with one another—little is known about how users…

How TalkTalk did the walk-walk: strategic reputational repair in a cyber-attack

Derrick Boakye, David Sarpong, Dirk Meissner, George Ofosu

Cyber-attacks that generate technical disruptions in organisational operations and damage the reputation of organisations have become all too common in the contemporary…

Unpacking the privacy–personalisation paradox in GDPR-2018 regulated environments: consumer vulnerability and the curse of personalisation

Fatema Kawaf, Annaleis Montgomery, Marius Thuemmler

The paper addresses the privacy–personalisation paradox in the post-GDPR-2018 era. As the regulation came in a bid to regulate the collection and use of personal data, its…

Looking for accommodations? What motivates consumer information search behavior on Instagram, Facebook groups and personal profiles on social networking sites

Ofrit Kol, Sabina Lissitsa

This paper aims to examine the association between the perceived values of information (economic, hedonic, functional, psychological) and the actual use of social networking…

Follow and spread the word: the effects of avatars and message framing in promoting fact checking posts on social media

Jian-Ren Hou, Sarawut Kankham

Fact-checking is a process of seeking and displaying facts to confirm or counter uncertain information, which reduces the spread of fake news. However, little is known about how…

How sales promotion influences consumers’ physical exercise and purchase behaviors: evidence from mobile exercise app data

Seongsoo Jang, Hwang Kim, Vithala R. Rao

Firms can benefit from designing sales promotion based on the analysis of consumers' physical exercise and purchase data. This study aims to study mobile exercise app data to…

The effect of social media use on job performance with moderating effects of Cyberloafing and job complexity

Elmira Zahmat Doost, Wei Zhang

This study aims to investigate whether social media use (SMU) at work has a curvilinear effect on job performance and whether Cyberloafing (non-work-related use) and job…

To be, or not to be, happy? That's the question: a study on three levels of the digital divide and individual happiness in China

Zhiqin Lu, Peng Li, Qinghai Li, Heng Zhang

This paper according to the logic of the “digital access divide--digital capability divide--digital outcome divide” aims to systematically discuss the impact of the digital divide…

The effect of social support on teleworker environment and work engagement: a multimethod analysis

Shiva Kakkar, Samvet Kuril, Surajit Saha, Parul Gupta, Swati Singh

Employing the “Job demands-resources (JD-R)” framework, this study examines the impact of co-occurring social supports (supervisor, coworker, and family support) on the telework…

Cross-country determinants of citizens' e-government reuse intention: empirical evidence from Kuwait and Poland

Kristijan Mirkovski, Kamel Rouibah, Paul Lowry, Joanna Paliszkiewicz, Marzena Ganc

Despite the major information technology investments made by public institutions, the reuse of e-government services remains an issue as citizens hesitate to use e-government…