Table of contents
Consumer demand for online food retailing: is it really a supply side issue?
Michelle A. Morganosky, Brenda J. CudeIn this paper we analyze consumer demand for and acceptance of online food retailing using longitudinal data collected in three studies (1998, 1999, and 2001). Information…
Switching to electronic stores: consumer characteristics and the perception of shopping benefits
Ruby Roy Dholakia, Outi UusitaloThe shift from physical (brick and mortar) stores and hard copy catalog stores toward electronic stores (e‐tailing) may be seen as a continuous innovation building on past changes…
The state of electronic customer relationship management in retailing
Richard A. Feinberg, Rajesh Kadam, Leigh Hokama, Iksuk KimThis paper analyzes the availability of electronic customer relationship management (E‐CRM) features on retail Web sites and their relationship to consumer satisfaction and site…
Exploratory study into wireless application protocol shopping
Tino FenechUsing an online survey this paper examines the personality traits and shopping characteristics of high and low intentioned wireless application protocol (WAP) shoppers. Results…
Increasing the cost efficiency of e‐fulfilment using shared reception boxes
Mikko Punakivi, Kari TanskanenRecent research into last mile e‐grocery logistics has revealed that goods reception mode is one of the key issues for the operational efficiency of home deliveries. Hitherto, the…
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ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers