Table of contents
Benchmarking Your Firm's Performance With Best Practice
Stephen HanmanBenchmarking is an improvement technique that considers how others perform a similar activity, task, process or function. This article details the application of benchmarking as…
Supply Chain Management Techniques in Medium‐to‐Small Manufacturing Firms
James K. Higginson, Ashraful AlamDiscussions of supply chain management (SCM) techniques have focused on large manufacturers and retailers. Smaller firms are part of a larger supply chain(s), and also experience…
Managers' Perceptions of NAFTA
Amit K. Ghosh, Martha C. CooperCanadian and United states managers identified NAFTA‐related benefits and threats. These factors were related to the managers' overall perceptions of the effect of NAFTA on firm…
The Impact of Pipeline Control on Supply Chain Dynamics
Rachel Mason‐Jones, Mohammed M. Naim, Denis R. TowillThe use of pipeline feedback to ensure good control of material flow systems has been developed over the years on a pragmatic basis. More recently, the mechanism by which the…
Managing Logistics in Fashion Markets
Martin Christopher, Helen PeckThe fashion industry has been beset by the problems of volatile and difficult to predict demand. Many companies involved in manufacturing and retailing in fashion markets have…
Investigating the Sources and Causes of Schedule Instability
Alan HarrisonThe sources and consequences of schedule instability at an automotive assembler producing two models on the same assembly track are described. One model was produced under…
Using Service to Create Loyalty with Key Accounts
Patricia J. Daugherty, Alexander E. Ellinger, Quentin J. PlairIn recent years, many retail industries have come to be dominated by a few extremely large competitors. For example, Wal‐Mart, Kmart, and Target prevail in the discount…
ISSN:
0957-4093Online date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Britta Gammelgaard