International Journal of Health Care Quality Assurance: Volume 32 Issue 2
Addressing the issues of management and quality
Table of contents
Primary healthcare accreditation standards: a systematic review
Jafar Sadegh Tabrizi, Farid GharibiAccreditation is an essential component in primary healthcare (PHC) systems. The purpose of this paper is to investigate the most suitable PHC accreditation models and standards…
BeWell: quality assurance health promotion pilot
Linda A. Piwowarczyk, Fernando OnaThe purpose of this paper is to determine the experience participating in a health promotion program for refugee and asylum seekers and torture survivors in a safety net clinical…
Evaluating and prioritizing hospital service quality
Ahmad Torkzad, Mohammad Ali BeheshtiniaHospital evaluations create competition between healthcare providers. In this study, a multi criteria decision-making (MCDM) method is used to evaluate criteria that affect…
Intervention analysis and classification: key to health outcomes optimization
Oguchi NkwochaMeasures are important to healthcare outcomes. Outcome changes result from deliberate selective intervention introduction on a measure. If measures can be characterized and…
The tinnitus patient information pack: usefulness in intrusive tinnitus
Amro Hassaan, Aaron TrinidadeThe purpose of this paper is to determine a tinnitus patient information pack’s (TPIP) usefulness in patients suffering with tinnitus with respect to their need for further…
Pediatric discharge against medical advice
Emad Al-MohammadiThe purpose of this paper is to identify the reasons for discharges against medical advice (DAMA) and the possible outcomes among pediatric patients.
Cross-border nursing education: questions, qualms and quality assurance
Vasanthrie Naidoo, Maureen Nokuthula SibiyaThe purpose of this paper is to share insights, research findings and discuss key issues relating to quality practices and quality assurance in cross-border nursing education…
Iranian hospital efficiency: a systematic review and meta-analysis
Satar Rezaei, Mohammad Hajizadeh, Bijan Nouri, Sina Ahmadi, Shahab Rezaeian, Yahya Salimi, Ali Kazemi KaryaniThe purpose of this paper (systematic review and meta-analysis) is to synthesize and analyze studies that assessed Iranian hospital efficiency.
Discrete event simulation and pharmacy process re-engineering
Khalid Al BadiThe purpose of this paper is to describe a case study undertaken at Al Buraimi Hospital in Oman, which used computer simulation and the Delphi approach to improve efficiency by…
Patient safety culture in Hungarian hospitals
Nina Granel, Josep Maria Manresa-Domínguez, Anita Barth, Katalin Papp, Maria Dolors Bernabeu-TamayoThe Hospital Survey on Patient Safety Culture (HSOPSC) is a rigorously designed tool for measuring inpatient safety culture. The purpose of this paper is to develop a…
Using informatics to improve healthcare quality
Ahmed OtokitiThe purpose of this paper is to provide insights into contemporary challenges associated with applying informatics and big data to healthcare quality improvement.
Implementing Lean Six Sigma in a Kuwaiti private hospital
Yazan Al-Zain, Lawrence Al-Fandi, Mazen Arafeh, Samar Salim, Shouq Al-Quraini, Aisha Al-Yaseen, Deema Abu TalebThe purpose of this paper is to use Lean Six Sigma (LSS) to reduce patient waiting time in a Kuwaiti private hospital obstetrics and gynaecology clinic.
South African foodservice quality: inpatient’s perceptions
Lindiwe Julia Ncube, Alufheli Edgar NesamvuniThe purpose of this paper is to assess patient perceptions regarding South African hospital foodservice quality.
Improving healthcare through process standardization: a general hospital case study
Borut Rusjan, Marko KiautaThe purpose of this paper is to analyze two process standardization theoretical conceptual constructs: process variants unification; and distinction between standard, routine and…
Adherence to surgical antimicrobial prophylaxis: “checking-the-box” is not enough
Kunal Karamchandani, Kyle Barden, Jansie ProzeskyThe purpose of this paper is to review surgical antimicrobial prophylaxis administration practices in a small cohort and assess compliance with national guidelines.
Hospital quality indicators: a systematic review
Juliana Zeni Breyer, Juliana Giacomazzi, Regina Kuhmmer, Karine Margarites Lima, Luciano Serpa Hammes, Rodrigo Antonini Ribeiro, Natália Luiza Kops, Maicon Falavigna, Eliana Marcia WendlandThe purpose of this paper is to identify and describe hospital quality indicators, classifying them according to Donabedian’s structure, process and outcome model and in specific…
TORS for OSA: a practice, pitfalls and literature review
Amro Hassaan, Aaron Trinidade, Bhik Kotecha, Neil TolleyTrans-oral robotic surgery (TORS) is increasingly employed in obstructive sleep apnoea (OSA) management. Objective outcomes are generally assessed through polysomnography…
A decision support simulation model for bed management in healthcare
Elizabeth A. Cudney, Raja Anvesh Baru, Ivan Guardiola, Tejaswi Materla, William Cahill, Raymond Phillips, Bruce Mutter, Debra Warner, Christopher MasekIn order to provide access to care in a timely manner, it is necessary to effectively manage the allocation of limited resources. such as beds. Bed management is a key to the…
Verifying alternative measures of healthcare service quality
Ingy Shafei, Jan Walburg, Ahmed TaherThe purpose of this paper is to determine the best measure among several alternatives (SERVQUAL, weighted SERVQUAL, SERVPERF, weighted SERVPERF) and develop a scale which…
Patient-centered communication: dissecting provider communication
Elena A. Platonova, Haiyan Qu, Jan Warren-FindlowThe purpose of this paper is to examine the relationship between patients’ provider communication effectiveness and courteousness with patients’ satisfaction and trust at free…
![Cover of International Journal of Health Care Quality Assurance](/insight/proxy/containerImg?link=/resource/publication/issue/257303d6cd561843fb2c61b60594be62/urn:emeraldgroup.com:asset:id:binary:ijhcqa.cover.jpg)
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar