International Journal of Health Care Quality Assurance: Volume 31 Issue 7
Addressing the issues of management and quality
Table of contents
Porcelain for All – a nursing home study
Kai Victor Hansen, Christina Tølbøl Frøiland, Ingelin TestadThe Porcelain for All project was an initiative by Figgjo AS, a porcelain factory in Norway, which needed more research on different coloured porcelains. The paper aims to discuss…
Hospital service quality – patient preferences – a discrete choice experiment
Mina Bahrampour, Abbas Bahrampour, Mohammadreza Amiresmaili, Mohsen BarouniHigh quality healthcare is important to all patients. If healthcare is felt to be high quality, then patients will be satisfied, and the relationship between patients and…
Lean healthcare: scale, scope and sustainability
Cory R.A. Hallam, Carolina ContrerasLean healthcare is highlighted in the literature as an approach to quality improvement and operational efficiency. The purpose of this paper is to study how Lean healthcare has…
Accreditation effects on health service quality: nurse viewpoints
Mohammadkarim Bahadori, Ehsan Teymourzadeh, Ramin Ravangard, Mohammad SaadatiThe purpose of this paper is to determine accreditation effects on Iranian military hospital health service quality through nurses’ viewpoints.
Informing quality in emergency care: understanding patient experiences
Esmat Swallmeh, Vivienne Byers, Amr ArishaAssessing performance and quality in healthcare organisations is moving from focussing solely on clinical care measurement to considering the patient experience as critical. Much…
Inpatient flow management: a systematic review
Windi Winasti, Sylvia Elkhuizen, Leo Berrevoets, Godefridus van Merode, Hubert BerdenIn hospitals, several patient flows compete for access to shared resources. Failure to manage these flows result in one or more disruptions within a hospital system. To ensure…
High-cost sharing policies and non-urgent emergency department visits
Haichang XinThe purpose of this paper is to examine whether high-cost-sharing ambulatory care policies affect non-urgent emergency department (ED) care utilization differently among…
Chinese residents’ educational disparity and social insurance coverage
Yen-Han Lee, Timothy Chiang, Mack Shelley, Ching-Ti LiuThe Chinese society has embraced rapid social reforms since the late twentieth century, including educational and healthcare systems. The Chinese Central Government launched an…
India’s rural healthcare systems: structural modeling
Dinesh KumarThe purpose of this paper is to identify factors related to rural healthcare services and establish a hierarchical model for the effective rural healthcare management in India.
Quality improvement measures: effects on rectal cancer tissue biopsy process
Mansoor Akhtar, Mohamed Boshnaq, Sathyan NagendramDelay in histologically confirming rectal cancer may lead to late treatment as histological confirmation is required prior to chemo-radiotherapy or surgical intervention…
Infant mortality rate in India: mediating causes
Arulraj Arockiasamy, Antonyraj AnburoseThe purpose of this paper is to develop a new approach to health service quality assurance.
Fostering a healthcare sector quality and safety culture
Ricardo Santa, Silvio Borrero, Mario Ferrer, Daniela GherissiQuality issues, increasing patient expectations and unsatisfactory media reports are driving patient safety concerns. Developing a quality and safety culture (QSC) is, therefore…
An integrative approach to improving patient care pathways
Sharon Williams, Zoe RadnorGlobally, healthcare managers continue to struggle with increasing demands for their services being delivered with limited or shrinking resources. It is, therefore, clear that…
Audit and feedback in mental healthcare: staff experiences
Monica Stolt Pedersen, Anne Landheim, Merete Møller, Lars LienAudit and feedback (A&F) often underlie implementation projects, described as a circular process; i.e. an A&F cycle. They are widely used, but effect varies with no apparent…
Reducing pharmacy patient waiting time
Shoaib Alam, Muhammad Osama, Faheem Iqbal, Irfan SawarPharmacy services start right from prescribing medicines and continue as the medication’s effect is monitored. Hospital and community pharmacy staff promote rational prescribing…
Improving out-of-hours surgical patient care
Thomas Hart, Jack William Samways, Kishore Kukendrarajah, Matthew Keenan, Saurabh ChaudhriThe Royal College of Surgeons recognises patient handover as the point at which patients are collectively at their most vulnerable. Concerns were raised in a London teaching…
Accreditation in one teaching hospital: a phenomenology study among Iranian nurses
Mohammad Saadati, Mohammadkarim Bahadori, Ehsan Teymourzadeh, Ramin Ravangard, Khalil Alimohammadzadeh, Seyed Mojtaba HosseiniAccreditation helps to ensure safe and high-quality services in hospitals. Different occupational groups have various hospital accreditation experiences. The purpose of this paper…
Levelling bed occupancy: reconfiguring surgery schedules via simulation
Kenneth Yip, Louisa Leung, Deacons YeungThe purpose of this paper is to present simulation modelling to reconfigure a 700-bed Hong Kong hospital’s master surgery schedule (MSS), aiming to improve patient flow, capacity…
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ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar