International Journal of Health Care Quality Assurance: Volume 29 Issue 2
Addressing the issues of management and quality
Table of contents
The impact of person-organization fit on innovative work behavior: The mediating effect of knowledge sharing behavior
Bilal AfsarThe direct relationship between person-organization (P-O) fit and employee’s positive work attitudes and behaviours have been well researched. However, there has been no study on…
Combined quality function deployment and logical framework analysis to improve quality of emergency care in Malta
Sandra Catherine Buttigieg, Prasanta Kumar Dey, Mary Rose CassarThe purpose of this paper is to develop an integrated patient-focused analytical framework to improve quality of care in accident and emergency (A & E) unit of a Maltese…
Improving healthcare practice behaviors: An exploratory study identifying effective and ineffective behaviors in healthcare
David D. Van Fleet, Tim O PetersonThe purpose of this paper is to present the results of exploratory research designed to develop an awareness of healthcare behaviors, with a view toward improving the customer…
Advancing the Big Five of user-oriented care and accounting for its variations
Petri Kajonius, Ali KazemiCare process quality (i.e. how care is enacted by a care worker toward a client at the interpersonal level) is a strong predictor of satisfaction in a wide range of health care…
Five focus strategies to organize health care delivery
Antti Peltokorpi, Miika Linna, Tomi Malmström, Paulus Torkki, Paul Martin LillrankThe focused factory is one of the concepts that decision-makers have adopted for improving health care delivery. However, disorganized definitions of focus have led to findings…
Lean and Six Sigma in acute care: a systematic review of reviews
Simon Deblois, Luigi LepantoThe purpose of this paper is to present a systematic review of literature reviews, summarizing how Lean and Six Sigma management techniques have been implemented in acute care…
Performance management of the public healthcare services in Ireland: a review
Mohammed Mesabbah, Amr ArishaPerformance Management (PM) processes have become a potent part of strategic and service quality decisions in healthcare organisations. In 2005, the management of public…
Management of surgical instruments with radio frequency identification tags: A 27-month in hospital trial
Kaori Kusuda, Kazuhiko Yamashita, Akiko Ohnishi, Kiyohito Tanaka, Masaru Komino, Hiroshi Honda, Shinichi Tanaka, Takashi Okubo, Julien Tripette, Yuji OhtaTo prevent malpractices, medical staff has adopted inventory time-outs and/or checklists. Accurate inventory and maintenance of surgical instruments decreases the risk of…
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ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar