Table of contents
The effect of rules, habits and bureaucracies on costing in the UK National Health Service
David BrookfieldThe widespread adoption and implementation of costing systems in the UK National Health Service (NHS) has been an important part of the response to the structural changes brought…
Using the statutory audit to support continuous improvement in Scottish local authorities
Mik Wisniewski, Derek StewartThe new Labour Government elected in the UK in 1997 has a declared commitment to the modernisation of local government and has proposed radical change to the way councils plan and…
Improving quality of life in a region: A survey of area residents and public sector implications
Glen Riecken, Ugur YavasProposes to determine the relative importance of factors on which people rely in choosing a place to live and their assessments of a local area in the Southeastern USA. Presents…
Progress in electronic service delivery by English District Councils
Michael J. Phythian, William G.K. TaylorThe UK Government has set targets for the use of Internet technologies in communicating with their citizens and delivering services to them. This research seeks to identify to…
ISSN:
0951-3558Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Rocco Palumbo