Journal of Business & Industrial Marketing: Volume 39 Issue 7

Editorial: Relational approaches to business network development: new insights and future research directions

Daniel Schepis, Russel P.J. Kingshott

Organizational networking processes in turbulent environments: strategic sensemaking perspective

Anton Klarin, Rifat Sharmelly

This study aims to demonstrate the importance of organizational networks in organizational performance is relatively rich; less understood are processes in organizational…

Organizational learning, strategic guanxi networking, co-creation marketing strategy and B2B export performance: evidence from emerging market export venture

Herbert Sima, Henry F.L. Chung, Yulong Liu

Drawing on the organizational learning and relational governance literature, this study aims to advance a theoretical model to explain the export performance of emerging market…

B2B informal networking influences on relational outcomes in emerging and developed nations: a multiregional empirical study

James M. Barry, Sandra S. Graca, Pankaj K. Maskara, Ramina W. Benjamin

This study aims to investigate how indigenous socio-cultural (ISC) practices within informal networks, such as guanxi and wasta, provide benefits beyond mere access. Specifically…

Drivers of geographical indication food supply chain performance: a B2B network perspective

Abdüssamet Polater, Işık Özge Yumurtacı Hüseyinoğlu, Russel PJ Kingshott, Daniel Schepis

This study aims to examine the role relational dynamics, grounded in the theories of social exchange and social capital, play within the context of geographic indication (GI) food…

Agency in business networks: combining IMP research with a relational sociological perspective to challenge views on sustainability and ethics

Elsa Dessaigne

The purpose of this paper is to clarify the ontological assumptions regarding the concept of agency and sociality within business networks in the Industrial Marketing and…

Studying international complaints: a multicultural analysis across two time periods

Ines Küster, Natalia Vila, Amparo Kuster-Boluda

This paper first aims to examine associations between factors involved in business-to-business complaints management and results (satisfaction and loyalty) and analyses three…

Servitization and firm productivity premium across the product value chain: evidence from Russian manufacturing firms

Anna Fedyunina, Liudmila Ruzhanskaya, Nikolay Gorodnyi, Yuri Simachev

This paper aims to discuss the firm productivity premium for servitized firms. It discusses servitization across the product value chain and estimates the effects of the range and…

Effects of interactions between technology spillovers and carbon transfers on carbon emission reduction decisions and coordination within supply chains

Xiaozhuang Jiang, Licheng Sun, Yushi Wang

This paper aims to refine the mechanisms affecting the two-way technology spillover and carbon transfer interactions between supply chain enterprises, and to guide their reduction…

A pricing strategy of dual-channel supply chain considering online reviews and in-sale service

Yong Liu, Chang-Xue Lin, Gang Zhao

The paper attempts to discuss the optimal pricing decisions under the decentralized and centralized decision and analyze the influence of online reviews and in-sale service on…

Relationship problem mechanisms and negative active responses: the moderating role of behavior monitoring

Min Sung

This study aims to understand what primary relationship problem mechanisms can exist in the franchise channel and how exchange partners respond to them. This study demonstrates…

The role of digital skills in the acceptance of artificial intelligence

Vanja Vitezić, Marko Perić

The service industry is facing the huge impact of digital transformation, in which artificial intelligence (AI) plays one of the most important roles. This study aims to expand…

Add a seat for another actor in the business network! Consumer communities’ roles for fashion sustainable new ventures

Giulia Monteverde, Andrea Runfola

This paper aims to integrate the consumption perspective within the Industrial Marketing and Purchasing (IMP) debate. The study delves into how consumer communities can be…

Understanding the role of serial acquisition and subsidiary autonomy in providing value within servitizing industrial networks

Ismail Golgeci, Yusuf Kurt, Ksenia Vashchillo-Mollett, René Chester Goduscheit, Ahmad Arslan, Volkan Yeniaras

Research examining the joint role of serial acquisitions and subsidiary autonomy in holistic value provision within servitizing industrial firms is scarce. Thus, this paper aims…

Research on operation mechanisms of shareholding supply chains considering retailers’ marketing efforts

Wenqiang Li, Juan He, Yangyan Shi

Marketing is a hot topic, and the purpose of this study is to investigate how shareholding strategies can be applied to achieve strategic synergy between firms in vertical supply…

Customer bargaining power and supplier profitability: the moderating role of product market overlap

Rui Zheng, Sheng Ang, Feng Yang

Research on the relationship between customer bargaining power and supplier performance in supplier–customer relationships has flourished in recent decades. This study aims to…

Customer participation in new product development and the impact of remote work

Michael Obal, Wesley Friske, Todd Morgan

The COVID-19 pandemic has presented small-to-medium size enterprises (SMEs) with a massive and unexpected challenge that has caused many to adjust their operational standards…