Table of contents
Exploring the process of management system implementation: a case of Six Sigma
Jeroen De Mast, Bart A. Lameijer, Kevin Linderman, Andrew Van de VenThe purpose of this study is to discover the learning mechanisms and temporal dynamics of implementing systems (Six Sigma) as it unfolds over time.
Developing a learning-to-learn capability: insights on conditions for Industry 4.0 adoption
Henrik Saabye, Thomas Borup Kristensen, Brian Vejrum WæhrensThis paper investigates how manufacturers can develop a learning-to-learn capability for enabling Industry 4.0 adoption.
Working together in emergency care? How professional boundaries influence integration efforts and operational performance
Rachel Gifford, Taco van der Vaart, Eric Molleman, M. Christien van der LindenEmergency care delivery is a process requiring input from various healthcare professionals within the hospital. To deliver efficient and effective emergency care, professionals…
Public procurement as an attractive customer: a supplier perspective
Elina Karttunen, Mika Matela, Jukka Hallikas, Mika ImmonenBuyer–supplier relationships in public procurement have garnered increasing attention in research, yet studies on the perspective of suppliers on public procurement have remained…
The effect of production system characteristics on resilience capabilities: a multiple case study
Hendryk Dittfeld, Dirk Pieter van Donk, Sam van HuetTo date, the literature has usually assumed that a universal approach to resilience is appropriate in which different resilience capabilities are equally important for all…
Mitigating personal protective equipment (PPE) supply chain disruptions in pandemics – a system dynamics approach
Ioanna Falagara Sigala, Mikhail Sirenko, Tina Comes, Gyöngyi KovácsThe coronavirus disease (COVID-19) pandemic has emerged as an unprecedented health crisis worldwide and heavily disrupted the healthcare supply chain. This study focuses on…
Sustainability and Quality Management: has EFQM fostered a Sustainability Orientation that delivers to stakeholders?
Lilian M. de Menezes, Ana B. Escrig-Tena, Juan C. Bou-LlusarAs a Quality Management (QM) framework, the European Foundation for Quality Management (EFQM) Excellence Model has stakeholder management at its core. In EFQM (2012), based on…
Socially responsible operations in the Industry 4.0 era: post-COVID-19 technology adoption and perspectives on future research
Deepak Ram Asokan, Fahian Anisul Huq, Christopher M. Smith, Mark StevensonAs focal firms in supply networks reflect on their experiences of the pandemic and begin to rethink their operations and supply chains, there is a significant opportunity to…
Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation
Ida Gremyr, Andrea Birch-Jensen, Maneesh Kumar, Nina LöfbergThe purpose is to understand how the role of quality functions might evolve amidst digitalisation and an increased focus on services. This study focuses on customer feedback and…
Establishing the interplay between lean operating and continuous improvement routines: a process view
Wilfred H. Knol, Kristina Lauche, Roel L.J. Schouteten, Jannes SlompBuilding on the routine dynamics literature, this paper aims to expand our philosophical, practical and infrastructural understanding of implementing lean production. The authors…
Digital orientation, digital maturity, and digital intensity: determinants of financial success in digital transformation settings
Mina Nasiri, Minna Saunila, Juhani UkkoThis study aims to investigate three relevant antecedents of digital transformation (digital orientation, digital intensity and digital maturity) and their influences on the…
Making agency theory work for supply chain relationships: a systematic review across four disciplines
Juri Matinheikki, Katri Kauppi, Alistair Brandon–Jones, Erik M. van RaaijContemporary supply chain relationships inherently rely on delegation of work between organizations and, thus, are subject to agency problems for which a wide range of governance…
Project managers' reactions to project disruption: sponsor actions versus environmental uncertainty
Henrik Franke, Finn Wynstra, Fabian Nullmeier, Chloe NullmeierManaging projects is an important part of operations management, but many projects fail. This study focuses on attribution processes of such disruption from the underrepresented…
Switchover to industrial additive manufacturing: dynamic decision-making for problematic spare parts
Jan Sher Akmal, Mika Salmi, Roy Björkstrand, Jouni Partanen, Jan HolmströmIntroducing additive manufacturing (AM) in a multinational corporation with a global spare parts operation requires tools for a dynamic supplier selection, considering both cost…
The role of social capital in achieving preferred customer status with manufacturing and service suppliers
Aki Jääskeläinen, Katrina Lintukangas, Frederik G.S. VosThis study uses social capital theory to analyze how social capital and supplier development support achieving supplier satisfaction and preferred customer status. The resulting…
The mediating role of knowledge management processes in the effective use of artificial intelligence in manufacturing firms
Luna Leoni, Marco Ardolino, Jamal El Baz, Ginetta Gueli, Andrea BacchettiThis paper aims to provide and empirically test a conceptual model in which artificial intelligence (AI), knowledge management processes (KMPs) and supply chain resilience (SCR…
Becoming a learning organization while enhancing performance: the case of LEGO
Thomas Borup Kristensen, Henrik Saabye, Amy EdmondsonThe purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred…
Effects of supply chain disruptions due to COVID-19 on shareholder value
Nishat Alam Choudhury, Seongtae Kim, M. RamkumarThe purpose of this research work is to examine the financial effect of supply chain disruptions (SCDs) caused by coronavirus disease 2019 (COVID-19) and how the magnitude of such…
Beyond efficiency: the role of lean practices and cultures in developing dynamic capabilities microfoundations
Leopoldo Gutierrez, Bart Alex Lameijer, Gopesh Anand, Jiju Antony, Vijaya Sunder MThe purpose of this study is to theorize and test the relationships among lean operations and lean supply chain practices, learning- and innovation-oriented lean cultures and…
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen