Table of contents
Designing a performance measurement system for collaborative network
Sanna Pekkola, Juhani UkkoThe purpose of this paper is to examine how a performance measurement system (PMS) can be designed for a collaborative network and to identify which factors affect such a design.
Implementing operations strategy through Lean processes within health care: The example of NHS in the UK
Olga Matthias, Steve BrownThe purpose of this paper is to investigate how operations strategy and Lean concepts can be applied within a healthcare organisation and the degree to which both Lean and…
Winning the competition for supplier resources: The role of preferential resource allocation from suppliers
Niels J. Pulles, Jasper Veldman, Holger SchieleThis paper examines the competition between buying firms for the supplier’s competitive resources. The purpose of this paper is to examine how indirect capabilities – the ability…
Fostering incremental and radical innovation through performance-based contracting in buyer-supplier relationships
Regien Sumo, Wendy van der Valk, Arjan van Weele, Christoph BodeWhile anecdotal evidence suggests that performance-based contracts (PBCs) may foster innovation in buyer-supplier relationships, the understanding of the underlying mechanisms is…
Adoption and diffusion of environmental and social standards: The effect of stringency, governance, and media coverage
Pavel Castka, Charles CorbettThe increased focus on sustainability has led firms to incorporate a range of sustainability practices in their products, processes and supply chains. Because these practices are…
Lean-team effectiveness through leader values and members’ informing
Desirée H. van Dun, Celeste P.M. WilderomAlthough empirical tests of effective lean-team leadership are scarce, leaders are often blamed when lean work-floor initiatives fail. In the present study, a lean-team leader’s…
A transaction cost economics model for estimating performance effectiveness of relational and contractual governance: Theory and statistical results
John G. Wacker, Chenlung Yang, Chwen SheuAs outsourcing continues to grow, supplier management becomes critical to the success of manufacturing firms. Transaction cost economics (TCE) suggests that firms should choose…
Integrated resource efficiency: measurement and management
S.C.L. Koh, Jonathan Morris, Seyed Mohammad Ebrahimi, Raymond ObayiDrawing on the systems theory and the natural resource-based view, the purpose of this paper is to advance an integrated resource efficiency view (IREV) and derive a composite…
Examining the impact of socialization and information sharing and the mediating effect of trust on innovation capability
Nisha Paul Kulangara, Sherry Avery Jackson, Edmund PraterThe purpose of this paper is to investigate the interrelationship between trust, socialization, and information sharing on the buying firm’s innovation capability in the context…
Lean and Six Sigma in logistics: a pilot survey study in Singapore
Abraham Zhang, Wen Luo, Yangyan Shi, Song Ting Chia, Zhi Hao Xavier SimLean and Six Sigma are the two most powerful methodologies for process improvement. They have been widely employed in manufacturing and healthcare industries to achieve…
Contingencies and characteristics of service recovery system design: Insights from retail banking
Enrico Contiero, Frederic Ponsignon, Philip Andrew Smart, Andrea VinelliThe purpose of this paper is to explore the contingencies and characteristics of service recovery system (SRS) design.
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen