Table of contents
The relationship of various leadership styles to knowledge management
John D. PolitisBehavioural and interpersonal skills most often cited as essential for successful knowledge management (acquisition). Unfortunately, little is known about the roles played by…
TQM: the role of leadership and culture
Kim Buch, Drew RiversExamines the effects of a total quality management initiative on a department in a mid‐sized utility company in the USA. A longitudinal design was used to examine the effects of…
Resistance to organizational change: the role of cognitive and affective processes
Wayne H. Bovey, Andy HedeMost previous studies of organizational change and resistance take an organizational perspective as opposed to an individual perspective. This paper investigates the relationship…
The transformational‐transactional leadership model in practice
James C. Sarros, Joseph C. SantoraExplores the nature of transformational and transactional leadership among business executives. Comments reveal that most executives believe there are weaknesses as well as…
Unwritten ground rules: transforming organization culture to achieve key business objectives and outstanding customer service
Steve Simpson, Ron CacioppeDiscusses the importance of bringing to the awareness of all employees the “unwritten ground rules” (UGRs) that operate in an organization. UGRs can be used to transform an…
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ISSN:
0143-7739Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Stefanie Johnson