Table of contents - Special Issue: Management innovation and library services: Part 1. Selected papers from the 3rd Shanghai International Library Forum
Guest Editors: Stephen O'Connor
A window open to the whole world: Shanghai Library's global cooperative promotion, “Window of Shanghai”
Xuyan Chen, Liyun ShenThe paper aims to focus on the “Window of Shanghai”, a cooperative program initiated by Shanghai Library that aims to connect people and promote understanding, by the donation of…
Marketing and service promotion practices in the LCAS
Ju WenhongThe purpose of this paper is to call for the application of marketing in the library area, especially libraries supported by public budget. Draws directly on experiences within…
How does a dandelion seed from overseas root and thrive?: The successful implementation of TQM in Hainan University Library
Changzhi Zhan, Hongxia ZhangThe concept of quality management blossomed first in Japan and later in US and UK industry. Since then, the theory of quality management has been growing rapidly. It has become a…
Leveraging levels of information services and developing knowledge services: The trend of information services in libraries
Yingjie JuThe paper seeks to explore the essential nature of knowledge services, and to identify key issues that impact on the successful implementation of knowledge services in libraries.
Course building and implementation of information literacy instruction for Chongqing University library
Xuejing LiThis purpose of this paper is to describe the course of information literacy given by the Chongqing University library to cultivate university students' information awareness…
Library as incubating space for innovations: practices, trends and skill sets
Xin LiThe purpose of this paper is to discuss library transformation and creative approaches in public services.
The role of library media services in the University Distance and Distributed Education
Fang GuThis article aims to outline the functions and activities performed by California State University, Sacramento Library Media Center in the University Distance and Distributed…
Leveraging quality web‐based library user services in the digital age
LiLi LiThe purpose of this paper is to explore key issues involved with opportunities, challenges, and future developing trends of delivering dynamic and distributed web‐based academic…
Benchmarking human resource development: an emerging area of practice
Ian SmithThe purpose of this paper is to examine the potential for the application of benchmarking to human resource development (HRD) practice in the LIS sector.
Marketing library services to the Net Generation
Jia Mi, Frederick NestaThis paper aims to examine the role of marketing to new generations of library users.
The Guichet du Savoir: A service for knowledge sharing and a driving force for change
Patrick BazinThe purpose of this paper is to intoduce the Guichet du Savoir, an online information service proposed by the Lyon Municipal Library.
Building better customer relationships: case studies from Malta and the UK
Judith Broady‐Preston, Joanna Felice, Susan MarshallThe purpose of this paper is to analyse the results of two surveys conducted at the University of Malta Library, 2003‐20044 and Lanchester Library, University of Coventry…
Corporate culture in libraries and information centers to promote “knowledge‐based business” in IT era
K.C. Panda, Manik MandalThe phrase, “corporate culture”, refers to a company's values, beliefs, business principles, traditions, ways of operating, and internal work environment. In the perspective of…
What can we learn from performance assessment?: The system and practice in an academic library
Junlin Pan, Guoqing LiThe purpose of this study is to promote a better understanding of performance assessment (PA) as a managerial means via analyses and discussion of the system and practice in an…
Information technology (IT) strategic planning for libraries
Rob McGeeThe purpose of this paper is to describe an approach to information technology (IT) strategic planning for libraries and institutions of higher education.
Developing corporate culture in the Indian university libraries: Problems and challenges of change management
I.V. MalhanThis paper discusses the problems and challenges of change management in the university libraries to facilitate their growth, resources management and service performance similar…
The challenges and opportunities of marketing academic libraries in the USA: Experiences of US academic libraries with global application
Helen H. Spalding, Jian WangThe purpose of this paper is to explore the value of marketing in academic libraries and how the marketing concept is applied in practice to marketing academic library services…
Technical services and user service improvement
Jie Huang, Katherine WongFrom the cataloging librarians' point of view, this paper aims to present how technical services, especially the cataloging department, can play important roles in the improvement…
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0143-5124Online date, start – end:
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Emerald Publishing LimitedOpen Access:
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Librarian Career DevelopmentEditor:
- Mr Steve O'Connor